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T-Mobile Network Issue: SMS Not Delivered to English Number, Error Report Received, Cross-Network

Wini 230 7884 4
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  • #1 16789563
    Wini 230
    Level 23  
    Hello, I have a phone in the T-Mobile network, I have not been able to send an SMS to one person for some time. The person is in England and has a number in the English network. When I call her, he is shown my number, but without identifying the person, despite having me in his contacts. After transferring my card to another phone, the effect is the same, i.e. I send an SMS that does not reach the addressee, and after several dozen minutes I receive an SMS error report. What could be causing this?
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  • Helpful post
    #2 16789578
    tino2003
    Admin of GSM Group
    It is possible that this person has a duplicate contact with your number, so it does not display the name only the number and the sms can be added to the black list.

    The easiest way to check is when you send a text message to this person from another number.
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  • #3 16789589
    icosie
    Level 34  
    Hello

    I had a similar problem, but I called the Netherlands.
    The error was extremely simple with the entered no. on the cell phone there was a space after the area code. i.e. +31 xxxxxxxxx which resulted in my number not showing up when calling, but I managed to get through, but the SMS did not give advice. After removing the space, it worked and the number was visible to the person I called.

    An elderly sales representative at the T-mobile facility in Wałbrzych helped me solve the case.
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  • #4 16789653
    Wini 230
    Level 23  
    Messages to England come from another number, I also have the English number correctly entered. My brother checked in England, I am not on the blacklist, he deleted my number and entered it again, the contact is not duplicated, but the problem still persists. How can I fix it?
  • Helpful post
    #5 16790106
    tino2003
    Admin of GSM Group
    There are no miracles, in my opinion the problem lies with the recipient. Insert the English sim card into another phone and then send a text message.
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