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I cannot send text messages, all other phone functions are working

arko12 126645 14
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 12476203
    arko12
    Level 9  
    Hello all.
    I have a problem. I have not been able to send text messages for 2 days and I have an active account and money in my account.
    I can call. Please help.
    Sony-Ericsson w800i phone.
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  • #2 12476237
    sPeRaCz.PL
    Level 42  
    And the sms center is set up correctly?
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  • #3 12476350
    arko12
    Level 9  
    I checked so and it's fine. but I switched the card to 2 phones and it also cannot send it, it may be the fault of the sim card?
  • #4 12476387
    Badyl91
    Level 18  
    Hello

    What network is the phone on?

    I recommend that you go to the service point of your network right away, often such things happened in T-Mobile when people had a contract with T-Mobile, and the card still with ERY. At the point, they should restore the ability to send SMS.
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  • #5 12476449
    arko12
    Level 9  
    I have orange, but it's on a card, not on any contract.
  • #6 12476891
    Badyl91
    Level 18  
    What sim card do you have? Have you had her for a long time?

    Check how your phone is set up:

    "To send SMSs from a phone, enter the SMS Message Center number +48501200777 in the settings and the text message format TEXT, STANDARD or SMS depending on the camera model."
  • #7 12479767
    arko12
    Level 9  
    the card is about 2 years old 3 the top number of the headquarters is correct
  • #8 12480155
    Badyl91
    Level 18  
    And how do you have your phone set up:

    only GSM or GSM / 3G?

    Try to switch to GSM only and send a text message. If this does not help, I advise you to go to the Orange headquarters, there may be something with the card. Orange lists the sim cards for free.

    greetings
  • #9 12480254
    arko12
    Level 9  
    And where does it change because I can't find it.
  • #10 12482515
    Badyl91
    Level 18  
    Menu >> Settings >> Connectivity / mobile networks (depending on the SE model) >> GSM / 3G networks

    and there to choose from:
    * GSM and 3G
    * GSM only

    Choose the latter and check ;)
  • #11 12483510
    arko12
    Level 9  
    no spr and I still can't, and I can't get through to the office, maybe some other number.
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  • #12 12483944
    sebik777
    Level 9  
    Restore factory settings
  • #13 12484288
    arko12
    Level 9  
    I have already tried it and I still need to change the card
  • #14 12485044
    Badyl91
    Level 18  
    Quote:
    I can't get through to the office, maybe some other number.


    Here you are

    Orange Individual Customer Service

    * 100 - from an Orange mobile phone

    510 100 100 - in Poland, from a mobile phone of another operator or from a landline

    +48 510 100 100 - from abroad

    (22) 588 78 83 - fax
  • #15 12487303
    arko12
    Level 9  
    Nothing can be done thank you for your help I have to buy a second card.
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Topic summary

The user is experiencing issues sending text messages on a Sony-Ericsson W800i, despite having an active account and sufficient balance. Initial suggestions include checking the SMS center settings and ensuring the SIM card is functioning properly. The user confirmed the SMS center number is correct and mentioned switching the SIM card between two phones without success. Recommendations were made to visit the service point of the network provider, Orange, to potentially resolve the issue, as it may be related to the SIM card itself. Further troubleshooting steps included adjusting network settings to GSM only and restoring factory settings, but these did not resolve the problem. Ultimately, the user indicated they may need to purchase a new SIM card.
Summary generated by the language model.
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