Hello, today, after changing the roll in the printer, miracles began. Well, it does not print anything, and constantly unwinds labels from the roll. What could happen to her? The new roll is the same as always, the computer has nothing in the print queue, the unwinding can only be stopped by...

It needs to be calibrated with the controller or with zebra designer. In addition, it is worth checking the settings, i.e. whether the sensor break detection is well set.

Indeed, I suggest checking if the sensor is dirty, if it is dirty, clean it with a cotton cloth or use compressed air cleaning.

At the moment, we have managed to stop the waste of labels by manually setting the size of the labels. Unfortunately, no calibration was effective, neither the one released from the controller nor the one by holding the feed button. Maybe one of the sensors has gone out or is dirty ...

I had a similar problem, the factory reset helped me

Zebra GK420t - Constantly Releases Blank Labels After Roll Change, Unresponsive Feed Button

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#1 16805926 06 Nov 2017 20:54

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Level 22

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Post #1
16805926 06 Nov 2017 20:54

Hello,

today, after changing the roll in the printer, miracles began. Well, it does not print anything, and constantly unwinds labels from the roll. What could happen to her? The new roll is the same as always, the computer has nothing in the print queue, the unwinding can only be stopped by turning it off, the feed button does not help ...

Do you have any ideas?
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#2 16823479 14 Nov 2017 21:01

Bitels85 Bitels85

Level 25

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Post #2
16823479 14 Nov 2017 21:01

It needs to be calibrated with the controller or with zebra designer. In addition, it is worth checking the settings, i.e. whether the sensor break detection is well set.
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#3 16828299 16 Nov 2017 20:37

detonator detonator

Level 22

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Post #3
16828299 16 Nov 2017 20:37

At the moment, we have managed to stop the waste of labels by manually setting the size of the labels. Unfortunately, no calibration was effective, neither the one released from the controller nor the one by holding the feed button. Maybe one of the sensors has gone out or is dirty ...
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#4 16829895 17 Nov 2017 15:34

camylca camylca

Level 2

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Post #4
16829895 17 Nov 2017 15:34

Indeed, I suggest checking if the sensor is dirty, if it is dirty, clean it with a cotton cloth or use compressed air cleaning.

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#5 16832684 18 Nov 2017 19:29

Anonymous Anonymous

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Post #5
16832684 18 Nov 2017 19:29

I had a similar problem, the factory reset helped me
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