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HP Pavilion laptop is terribly slow after updating windows 10

Chudy889 5055 18
Best answers

Co zrobić, gdy laptop po aktualizacji Windows 10 bardzo zwolnił, dysk czasem dobija do 100% i komputer mocno się grzeje?

Najpierw sprawdź, czy problem nie wynika z obciążenia systemu lub aktualizacji, bo z podanego SMART nie widać awarii dysku — dysk jest oceniony jako sprawny [#16831916][#16831851] Zrób jeszcze diagnostykę narzędziem FRST zamiast HijackThis i pokaż zrzut z Process Explorera z procesami posortowanymi według CPU i dysku, żeby zobaczyć, co faktycznie mieli system [#16831851] Warto też doinstalować sterownik chipsetu od producenta oraz ograniczyć/wyłączyć zbędne programy startowe, bo w logu widać dużo usług i autostartu, m.in. OneDrive, DAEMON Tools, CCleaner Monitoring, Skype i różne narzędzia HP [#16833207] Możesz odinstalować ostatnie aktualizacje Windows 10 i sprawdzić, czy po nich problem ustąpi; jeśli tak, później zainstalujesz je ponownie [#16836522] Jeśli to nie pomoże, najbardziej sensowna będzie czysta instalacja Windows z pendrive’a, po wcześniejszym skopiowaniu danych, a przy okazji warto też wyczyścić układ chłodzenia i sprawdzić użycie RAM/pagefile [#16836522][#16833157]
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  • #1 16831777
    Chudy889
    Level 8  
    Posts: 14
    Witam

    Mam następujący problem po aktualizacji systemu windows 10 komputer strasznie zwolnił a zużycie dysku wzrasta czasem do 100 procent i laptop strasznie się grzeje . Chciałem zrobić format z dysku recovery jednak został on usunięty i nie da się tego zrobić z systemu bios oraz w inny sposób .
    poniżej wklejam log z hijack

    Spoiler:
    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 13:36:26, on 18.11.2017
    Platform: Unknown Windows (WinNT 6.02.1008)
    MSIE: Internet Explorer v11.0 (11.00.16299.0015)


    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
    C:\Program Files (x86)\CyberLink\YouCam6\YouCamService6.exe
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
    C:\Users\HP\Downloads\HijackThis.exe
    C:\WINDOWS\SysWOW64\DllHost.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    F2 - REG:system.ini: UserInit=
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\MICROS~1\Office12\GR469A~1.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_141\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_141\bin\jp2ssv.dll
    O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    O4 - HKLM\..\Run: [HPMessageService] C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe
    O4 - HKLM\..\Run: [PowerDVD14Agent] "C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    O4 - HKCU\..\Run: [OneDrive] "C:\Users\HP\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
    O4 - HKCU\..\Run: [DAEMON Tools Lite Automount] "C:\Program Files\DAEMON Tools Lite\DTAgent.exe" -autorun
    O4 - HKCU\..\Run: [IPG3000gmmouseRUN] "C:\Program Files (x86)\IPG 3000 Gaming mouse\IPG3000Mon.exe" -runauto
    O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_25_0_0_148_pepper.exe -update pepperplugin
    O15 - Trusted Zone: http://help.eset.com (HKLM)
    O15 - ESC Trusted Zone: http://help.eset.com (HKLM)
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\MICROS~1\Office12\GRA32A~1.DLL
    O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
    O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
    O23 - Service: Intel® SGX AESM (AESMService) - Intel Corporation - C:\Program Files\Intel\IntelSGXPSW\bin\x64\Release\aesm_service.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
    O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
    O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\120322.inf_amd64_496b556827a662cb\IntelCpHeciSvc.exe
    O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\120322.inf_amd64_496b556827a662cb\IntelCpHDCPSvc.exe
    O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
    O23 - Service: Disc Soft Lite Bus Service - Disc Soft Ltd - C:\Program Files\DAEMON Tools Lite\DiscSoftBusServiceLite.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Security\ekrn.exe
    O23 - Service: @oem13.inf,%ServiceDisplayName%;ESIF Upper Framework Service (esifsvc) - Intel Corporation - C:\WINDOWS\SysWOW64\esif_uf.exe
    O23 - Service: ET Gaming Mouse Service (ETGMGlcsSrv) - Unknown owner - C:\Program Files (x86)\IPG 3000 Gaming mouse\ETGMSrv.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
    O23 - Service: Usługa Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Usługa Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: @oem55.inf,%hpservice_desc%;HP 3DDG Service (hp3ddgsrv) - Unknown owner - C:\WINDOWS\system32\HP3DDGService.exe (file missing)
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - HP Inc. - c:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
    O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - c:\Program Files (x86)\HP\HP System Event\HPWMISVC.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: @oem23.inf,%SERVICE_NAME%;Intel Bluetooth Service (ibtsiva) - Unknown owner - C:\WINDOWS\system32\ibtsiva (file missing)
    O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\120322.inf_amd64_496b556827a662cb\igfxCUIService.exe
    O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
    O23 - Service: Intel(R) WiDi Software Asset Manager (Intel(R) WiDi SAM) - Intel Corporation - C:\Program Files (x86)\Intel Corporation\Intel WiDi\Intel(R) Software Asset Manager\bin\IntelSoftwareAssetManagerService.exe
    O23 - Service: IntelUSBoverIP - Intel - C:\Program Files\Intel Corporation\USB over IP\bin\UoipService.exe
    O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: Mobile Broadband HL Service - Unknown owner - C:\ProgramData\MobileBrServ\mbbservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
    O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
    O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
    O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
    O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
    O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
    O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: SynTPEnh Caller Service (SynTPEnhService) - Synaptics Incorporated - C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
    O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\WINDOWS\system32\xbgmsvc.exe (file missing)
    O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

    --
    End of file - 11770 bytes


    Dziękuje za pomoc i pozdrawiam.
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  • #3 16831851
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    Start by prophylactically administering SMART disk from CrystalDiskInfo.
    Do not paste logs into the content of the post, as it clutters the topic. Add logs as TXT in the attachment, or put them as a spoiler with the code:
    
    [spoiler]
    treść
    [/spoiler]
    

    We don't use HijackThis anymore. Now FRST is "on top":
    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
    however, according to I have little chance it's an infection.
    Another "story" that windows is best installed "clean" instead of overlay.
    As for the "silting up", it is probably already depending on the speed of your internet that you can download corrections.
    You have to wait patiently.
    You can post a screen of ProcessExplorer with processes sorted by CPU and disk usage for viewing:
    https://www.elektroda.pl/rtvforum/obrazki.php
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  • #4 16831909
    Chudy889
    Level 8  
    Posts: 14
    Spoiler:
    -------------------------------------------------- --------------------------
    CrystalDiskInfo 7.5.0 (C) 2008-2017 hiyohiyo
    Crystal Dew World: https://crystalmark.info/
    -------------------------------------------------- --------------------------

    OS: Windows 10 [10.0 Build 16299] (x64)
    Date: 2017/11/18 14:31:28

    - Controller Map ---------------------------------------------- ------------
    + Intel (R) 100 Series / C230 Chipset Family SATA AHCI Controller [ATA]
    - TOSHIBA MQ01ABD100
    - hp DVDRW GUD1N
    - Microsoft Storage Spaces Controller [SCSI]
    - DAEMON Tools Lite Virtual SCSI Bus [SCSI]

    - Disk List ---------------------------------------------- -----------------
    (1) TOSHIBA MQ01ABD100: 1000.2 GB [0/0/0, pd1]

    -------------------------------------------------- --------------------------
    (1) TOSHIBA MQ01ABD100
    -------------------------------------------------- --------------------------
    Model: TOSHIBA MQ01ABD100
    Firmware: AX1R2C
    Serial Number: 16S5SDJ7S
    Disk Size: 1000.2 GB (8.4 / 137.4 / 1000.2 / 1000.2)
    Buffer Size: 8192 KB
    Queue Depth: 32
    # of Sectors: 1953525168
    Rotation Rate: 5400 RPM
    Interface: Serial ATA
    Major Version: ATA8-ACS
    Minor Version: ----
    Transfer Mode: SATA / 600 | SATA / 600
    Power On Hours: 2540 hours
    Power On Count: 1270 times
    Temperature: 32 C (89 F)
    Health Status: good
    Features: SMART, APM, 48bit LBA, NCQ
    APM Level: 0080h [ON]
    AAM Level: ----
    Drive Letter: C: D:

    - SMART ----------------------------------------------- ---------------
    ID Cur Wor Thr RawValues (6) Attribute Name
    01 100 100 _50 000000000000 Read Error Rate
    02 100 100 _50 000000000000 Average disk performance
    03 100 100 __2 0000000006C5 Time to spin up the discs
    04 100 100 __0 0000000004F7 Start / Stop Counts
    05 100 100 _10 000000000000 Number of Reallocated Sectors
    07 100 100 _50 000000000000 Seek Error Rate
    08 100 100 _50 000000000000 Average performance in positioning
    09 100 100 __0 0000000009EC Disk Usage Time
    0A 125 100 _30 000000000000 The number of times the drive was attempted to start the drive axis
    0C 100 100 __0 0000000004F6 Number of times the drive has been turned on
    B7 100 100 __1 000000000000 Vendor Specific
    B8 100 100 _97 000000000000 End-to-End Errors
    B9 100 100 __1 00000000FFFF Vendor specific
    BB 100 100 __0 000000000000 Unrecoverable errors reported
    BC 100 100 __0 000000000000 Command Timeout
    BD 100 100 __1 000000000000 High Fly Writes
    BE _68 _50 _40 0000221A0020 "Airflow" temperature
    BF 100 100 __0 000000000090 Shock Error Rate
    C0 100 100 __0 0000000A000A Number of shutdowns due to power cuts
    C1 100 100 __0 000000000000 Number of Load / Unload Cycles
    C2 100 100 _40 0000221A0020 Drive temperature
    C4 100 100 __0 000000000000 Number of Reallocations
    C5 100 100 __0 000000000000 Unstable Sectors (Pending Remapping)
    C7 200 200 __0 000000000000 Number of CRC Errors While Operating in Ultra DMA Mode

    - IDENTIFY_DEVICE ----------------------------------------------- ----------
    0 1 2 3 4 5 6 7 8 9
    000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 2020 2020 2031 3653 3553 444A 3753
    020: 0000 4000 0000 4158 3152 3243 2020 544F 5348 4942
    030: 4120 4D51 3031 4142 4431 3030 2020 2020 2020 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
    050: 4000 0200 0000 0007 3FFF 0010 003F FC10 00FB 0110
    060: FFFF 0FFF 0007 0007 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 8D0E 0006 004C 004C
    080: 01F8 0000 706B 7C69 6123 7069 BC49 6123 203F 005F
    090: 005F 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
    100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5000 0396
    110: C580 51C9 0000 0000 0000 0000 0000 0000 0000 401C
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
    130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 06A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 02 27
    010: 00 64 64 00 00 00 00 00 00 00 03 23 00 64 64 C5
    020: 06 00 00 00 00 00 04 32 00 64 64 F7 04 00 00 00
    030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 2F
    040: 00 64 64 00 00 00 00 00 00 00 08 25 00 64 64 00
    050: 00 00 00 00 00 00 09 32 00 5E 5E EC 09 00 00 00
    060: 00 00 0A 33 00 7D 64 00 00 00 00 00 00 00 0C 32
    070: 00 64 64 F6 04 00 00 00 00 00 B7 32 00 64 64 00
    080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00
    090: 00 00 B9 32 00 64 64 FF FF 00 00 00 00 00 BB 32
    0A0: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 00
    0B0: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
    0C0: 00 00 BE 22 00 44 32 20 00 1A 22 00 00 00 BF 32
    0D0: 00 64 64 90 00 00 00 00 00 00 C0 22 00 64 64 0A
    0E0: 00 0A 00 00 00 00 C1 32 00 61 61 97 7C 00 00 00
    0F0: 00 00 C2 22 00 44 32 20 00 1A 22 00 00 00 C4 32
    100: 00 64 64 00 00 00 00 00 00 00 C5 32 00 64 64 00
    110: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 51
    170: 03 00 01 00 02 C4 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 49

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 02 32
    010: 00 00 00 00 00 00 00 00 00 00 03 02 00 00 00 00
    020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
    030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 32
    040: 00 00 00 00 00 00 00 00 00 00 08 32 00 00 00 00
    050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
    060: 00 00 0A 1E 00 00 00 00 00 00 00 00 00 00 0C 00
    070: 00 00 00 00 00 00 00 00 00 00 B7 01 00 00 00 00
    080: 00 00 00 00 00 00 B8 61 00 00 00 00 00 00 00 00
    090: 00 00 B9 01 00 00 00 00 00 00 00 00 00 00 BB 00
    0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
    0B0: 00 00 00 00 00 00 BD 01 00 00 00 00 00 00 00 00
    0C0: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
    0D0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
    0E0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
    0F0: 00 00 C2 28 00 00 00 00 00 00 00 00 00 00 C4 00
    100: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
    110: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A1



    Smart
  • #5 16831916
    krzychupar
    Level 43  
    Posts: 6807
    Help: 1490
    Rate: 633
    SMART shows nothing disturbing, the drive is ok. Where are the logs?
  • #6 16831918
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    "Bit" disk (BF) - I advise you to be careful, but functional.
    Now wait or send this PE screen.
  • #7 16831939
    Chudy889
    Level 8  
    Posts: 14
    HP Pavilion laptop is terribly slow after updating windows 10
    Attachments:
    • FRST.txt (67.68 KB) You must be logged in to download this attachment.
    • Addition.txt (47.34 KB) You must be logged in to download this attachment.
  • #8 16832004
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    The load you mentioned cannot be seen. Has the computer "calmed down"?
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  • #9 16832126
    Chudy889
    Level 8  
    Posts: 14
    He "calms down" for a while and then he starts freaking out again, stuttering.
  • #10 16832165
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    So take a view from PE when he "goes crazy".
  • #11 16832180
    Chudy889
    Level 8  
    Posts: 14
    The one above was from that moment.
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  • #12 16832756
    Anonymous
    Anonymous  
  • #13 16832969
    Chudy889
    Level 8  
    Posts: 14
    Ok, I did as you wrote, but so far you can't see any difference.
    Best regards.
  • #14 16833157
    Anonymous
    Anonymous  
  • #15 16833207
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    Eh, you're up a bit @ newurzytkownik1975 , maybe it's better if the Author, for example, installed the motherboard chipset driver for the new system from the manufacturer's website (as it is, although recently such drivers have been integrated with the W10).
    Fragmentation does not cause the disk to stutter, but a fresh installation that I wrote about is not a silly idea looking at the little mess you have in your processes.
    Skype itself running in the background on a weak "net" can muddle the browser. You can also see some "crapware" from HP, but if the Author does not keep the system in order, even the fastest PC will "kneel".
    Please test the benchmark with HD tune for the preview HDD performance and fire OCCT Author from HWinfo simultaneously. After 20 min. post screen from HWi. For inspection.

    And I looked at the logs from post # 7 quickly and I don't see any infection, but I'm drowning in software, so I don't know about this enigmatic "silting up" ..

    ps. Finally - pagefile to check.
  • #16 16836506
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    @ k45i89o98j66 Okay, but it happened after the W10 update, no BGA detachment symptoms, no overheating.
    But if someone called these "pavulons" that, there might be something wrong with them.
  • #17 16836522
    Anonymous
    Anonymous  
  • #18 16836526
    safbot1st
    Level 43  
    Posts: 21951
    Help: 2719
    Rate: 1583
    @ newurzytkownik1975 Or even faster - run any linux:
    https://linuxiara.pl/download_puppy/
    how it works without siltation - it may be the fault of this overlay installation W7-> 10.
  • #19 16836678
    Anonymous
    Anonymous  

Topic summary

✨ The discussion revolves around an HP Pavilion laptop that has become significantly slow and experiences high disk usage (up to 100%) after a Windows 10 update. The user reports overheating issues and has lost access to the recovery disk for formatting. Respondents suggest various troubleshooting steps, including using the FRST tool for logs, checking SMART status with CrystalDiskInfo, and monitoring CPU and disk usage with ProcessExplorer. Recommendations also include cleaning the system, uninstalling recent updates, and considering a clean installation of Windows. Some users propose testing with Linux to determine if the issue is related to the Windows installation.
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FAQ

TL;DR: After a Windows 10 update, let the system settle, run SMART, capture Process Explorer during a spike, and consider a clean reinstall; one expert notes, "Fragmentation does not cause the disk to stutter." Plan a 20‑minute test window. [Elektroda, safbot1st, post #16833207]

Why it matters: This FAQ helps HP Pavilion owners fix post‑update 100% disk usage, stutters, and heat without chasing the wrong culprits.

Quick Facts

How do I fix 100% disk usage and stuttering after a Windows 10 update on an HP Pavilion?

Check SMART first, then capture Process Explorer with columns sorted by CPU and Disk during a spike. Provide FRST logs for review. If background updates finish and the issue persists, perform a clean Windows 10 install instead of an overlay. Also review pagefile settings. “Another story that windows is best installed ‘clean’ instead of overlay.” [Elektroda, safbot1st, post #16831851]

What do my CrystalDiskInfo SMART results mean here?

Your SMART looked acceptable, so catastrophic HDD failure is unlikely. However, the BF attribute raised a caution, meaning the disk is still functional but should be watched. Continue diagnostics and keep backups current while you troubleshoot software causes. [Elektroda, safbot1st, post #16831918]

Is defragmentation the right fix for the stutter?

No. As one expert put it, “Fragmentation does not cause the disk to stutter.” Focus on capturing which processes hit the CPU and disk, finishing Windows updates, and then consider a clean reinstall if needed. [Elektroda, safbot1st, post #16833207]

Should I do a clean install instead of upgrading over Windows 7?

Yes. If instability started after the upgrade, a clean Windows 10 install removes leftover conflicts and OEM cruft. Back up data first, then install from fresh media. This approach was specifically recommended in the thread. [Elektroda, safbot1st, post #16831851]

How do I capture useful diagnostics with Process Explorer?

  1. Open Process Explorer and sort columns by CPU and by Disk.
  2. Wait for a stutter, then screenshot the top consumers.
  3. Share the image for analysis alongside FRST logs. This view helps pinpoint real bottlenecks during spikes. [Elektroda, safbot1st, post #16831851]

What is FRST and which logs should I provide?

FRST (Farbar Recovery Scan Tool) collects detailed system info for troubleshooting. Download it and attach two outputs—Frst.txt and Addition.txt—to your post or share as text attachments. Avoid pasting logs inline. [Elektroda, krzychupar, post #16831843]

How long should I run tests to catch the issue?

Run a 20‑minute session under normal use while monitoring with tools (e.g., HD Tune for disk, HWiNFO/OCCT for system). Capture and post the resulting screenshots or logs. This duration usually exposes recurring spikes. [Elektroda, safbot1st, post #16833207]

Could Skype, HP tools, or background updates be the cause?

Yes. Background updates can saturate a slow disk, while Skype and HP preinstalled utilities can add overhead and browser lag on weaker systems. Disable nonessential startup apps and let updates finish before retesting. [Elektroda, safbot1st, post #16833207]

What does a 5400 RPM HDD imply during updates?

A 5400 RPM drive, like the TOSHIBA MQ01ABD100 shown, can bottleneck Windows updates and indexing, causing high disk usage. Expect intermittent sluggishness until maintenance tasks complete, then reassess. [Elektroda, Chudy889, post #16831909]

Could this be hardware failure like BGA detachment or overheating?

Unlikely here. The symptoms started after a Windows 10 update and there were no classic signs of BGA detachment or thermal shutdown. Focus on software remediation first, then validate thermals if issues persist. [Elektroda, safbot1st, post #16836506]

Is using msconfig to enable all CPU cores and RAM worth trying?

You can try enabling available CPU cores and maximum memory in msconfig, then restart. It won’t fix OS‑level conflicts, but it can ensure the system isn’t artificially limited during testing. Revert after diagnostics if unchanged. [Elektroda, 2835773, post #16832756]

How do I reinstall Windows 10 if the recovery partition is gone?

Create fresh installation media from Microsoft’s site, install Windows 10, and skip the key if your device has a digital license; activation completes automatically after install. Back up data first, then clean install. [Elektroda, 2835773, post #16836522]

Can I rule out Windows by booting Linux from USB?

Yes. Boot a lightweight Linux live USB (e.g., Puppy). If the laptop runs smoothly without stutter, the issue lies with Windows or its drivers, not the hardware. This is a fast binary check before reinstalling. [Elektroda, safbot1st, post #16836526]

Should I change my pagefile settings?

Verify the pagefile isn’t disabled and has system‑managed size. Pagefile issues can magnify stutters on slow disks. After confirming, retest under the same workload to compare behavior. “Finally — pagefile to check.” [Elektroda, safbot1st, post #16833207]
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