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Motorola Moto X Play Charging Issue: Stuck at 1%, Multiple Chargers & Cables Tested

Robert8884 4917 7
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16873130
    Robert8884
    Level 2  
    I warmly welcome. I have a problem with my motorola after connecting to the charger only maintains the batteries at 1% shows the charging icon and the battery menu says not connected ... as in the attached photo. Please help, I tested on several chargers and various cables.

    Motorola Moto X Play Charging Issue: Stuck at 1%, Multiple Chargers & Cables Tested Motorola Moto X Play Charging Issue: Stuck at 1%, Multiple Chargers & Cables Tested
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  • #2 16873215
    leonov
    Level 43  
    In that case, the charging socket, battery or charging system is damaged.
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  • #3 16875204
    KRY5PIN
    Level 37  
    To start with, spin up the phone and see if there is any dirt, moisture around the USB port.
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  • #4 17300507
    kamil9912
    Level 9  
    Hello, I have the same thing, I was able to establish something, I will add that I am still charging on the off phone, on the turned on, it shows that it is loading but the percentage is not rising.
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  • #5 17300657
    KRY5PIN
    Level 37  
    It may seem strange but I did Alcatel Pop C7 today. Symptoms like yours. I demolished, cleared the nest with isopropanol, corrected February and started moving.
  • #6 17300806
    kamil9912
    Level 9  
    I will try tomorrow but I read a little on other forums and I see that a lot of people in this model had such a problem. I also think it could be a battery connector. I will keep you updated on progress, but if something comes to your mind, please write.
  • #7 17308904
    kamil9912
    Level 9  
    So yes, the socket is replaced, the plate cleaned with ultrasound, it is still the same, I changed the soft, I did a hard reset and nothing, ideas, maybe someone has a loading system diagram ...

Topic summary

The discussion revolves around a charging issue with the Motorola Moto X Play, where the device remains stuck at 1% battery despite using multiple chargers and cables. Users suggest potential causes including damage to the charging socket, battery, or charging system. Recommendations include checking for dirt or moisture in the USB port, and some users report similar experiences with other devices, indicating a common issue. Solutions discussed involve cleaning the charging port, replacing the socket, and examining the battery connector. One user noted that after extensive troubleshooting, the charging system was deemed defective, leading to a loss of computer detection when connected.
Summary generated by the language model.
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