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Samsung Galaxy A5 Charging Issue: Intermittent Connection, Cable Tilting, Stuck at 20%

eryk.tomaszewski 4728 7
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16340761
    eryk.tomaszewski
    Level 8  
    Hi, I have a problem with the phone, the point is that after connecting the charger, the phone is not charging, or interrupts every now and then.
    The display on the battery icon shows this lightning such that the connected charger disappears and appears, disappears in a moment.
    And if it gently tilts the cable to one side, it seems to charge, but the percentages do not increase, only like 20% it can be connected and be in one place for 15 minutes, 20%, and all the time it is connected and charging.

    Do you have an idea how to solve it?

    Is the service only under warranty?
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  • #2 16340776
    kolys
    Level 20  
    Check on another charger. As will be the same symptom, the USB socket on the phone is damaged and the service remains.
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  • #3 16340804
    eryk.tomaszewski
    Level 8  
    I checked already, through a different charger, through a different cable, through a computer, through a power bank and nothing, i.e. service ?.
    Fortunately, I still have guarantees.
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  • #4 16340840
    nutergsm
    Moderator of GSM
    Mechanical damage is not subject to warranty repair. But it's always worth a try.
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  • #5 16340848
    kolys
    Level 20  
    Mechanically damaged USB socket. I don't want to scare you, but mechanical damage is not covered by the warranty.
  • #6 16340966
    eryk.tomaszewski
    Level 8  
    This means that you will have to pay, and it makes no sense to report to the service. ?
  • #7 16341011
    nutergsm
    Moderator of GSM
    Repair only for a fee.
  • #8 16358092
    eryk.tomaszewski
    Level 8  
    The warranty was repaired. Subject to close.

Topic summary

The discussion revolves around a charging issue with the Samsung Galaxy A5, where the device intermittently connects to the charger, showing a lightning icon that disappears and reappears. Users report that tilting the charging cable allows for some charging, but the battery percentage remains stuck at 20%. Suggestions include testing with different chargers and cables, but the consensus points to a likely mechanical damage to the USB socket, which may not be covered under warranty. Users express concern about potential repair costs if the damage is confirmed.
Summary generated by the language model.
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