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Incorrect, Exaggerated Colors in Google Chrome: Twitch, Facebook, YouTube - Newly Uploaded Videos

Ins0maniaC 5139 6
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  • #1 16890061
    Ins0maniaC
    Level 17  
    Hello. I have a problem with incorrect, exaggerated colors in Google Chrome (the latest, current version). Interestingly, the problem only occurs in this browser, so far I have registered the problem on the Twitch.tv, Facebook and Youtube platforms - where it turns out that the old movies are played correctly and the error occurs in the newly uploaded ones. By default, I cleared the browser cache from the last week, turned off all extensions - it did not work. I scanned the disk with ADWCleaner, it found nothing dangerous except for a few errors in the registry. I also used the FRST program, the logs of which I attach together with a screenshot of what the colors look like on the example stream from the Twitch.tv platform. Maybe there is a culprit somewhere in these logs? I would also ask for a general check if there are no other threats there, unfortunately I haven't mastered the skill of a meaningful analysis of these entries myself.

    Incorrect, Exaggerated Colors in Google Chrome: Twitch, Facebook, YouTube - Newly Uploaded Videos
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  • Helpful post
    #4 16890253
    Kolobos
    IT specialist
    W wersji portable tez? https://portableapps.com/apps/internet/google_chrome_portable


    Fixlist.txt dla FRST:
    Task: {1E700DA4-A0EE-4928-A2A1-26E2A2905CBB} - System32\Tasks\{DA0C3CD4-CF3C-48CC-AF42-A6F552D65CD1} => E:\Pobrane\vwtool_2_0_9_pl_en\VWTOOL-pl.EXE
    Task: {327A4F19-57D9-4803-8E3F-E688364AEA67} - System32\Tasks\{283565D7-B1EB-4D21-A596-2F7DF860504C} => C:\MTV\MTV\EXE\MTV.EXE [1997-05-05] ()
    Task: {56E2B231-C519-4AEB-A706-45A411DC694A} - System32\Tasks\{83DEAAA6-D0EA-4207-9324-92A4FFAD598A} => E:\Pobrane\vwtool_2_0_9_pl_en\VWTOOL-pl.EXE
    Task: {70BBBCE7-CCCB-4FD2-9AC7-9F16ECFACED1} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-09-23] ()
    Task: {90399BDC-DDF2-4DF1-A2D5-CD80FA5E73D0} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-09-23] ()
    S1 Capsax64Drv; System32\Drivers\Capsax64Drv.sys [X]
    2017-12-14 15:56 - 2017-05-15 11:27 - 000000000 ____D C:\AdwCleaner

    (nie ma to zwiazku z Chrome)
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  • #5 16890355
    Ins0maniaC
    Level 17  
    Fix done, the portable version also has the same problem. Out of curiosity, I checked what it looks like on the second computer and the mobile phone - everything works fine there.
  • Helpful post
    #6 16890360
    Kolobos
    IT specialist
    Have you tried to change the drivers for your graphics card to older versions?
  • #7 16890375
    Ins0maniaC
    Level 17  
    It seems that the first thing I have is the old drivers, I didn't think of it a bit considering that everything works on the other browser. I will install the latest version, if the problem persists, I will restore an older version.

    Added after 13 [minutes]:

    I just had an idea - by default, the browser runs on the integrated graphics card. It turns out that the dedication is ok. I'm taking the reins for the integrated, therefore.

    Added after 4 [minutes]:

    The puzzle is solved, it turns out that in the Intel Graphics settings SOME A MIRACLE the profile has been changed from the default to just such.

Topic summary

The discussion revolves around a user experiencing incorrect and exaggerated colors in newly uploaded videos on Google Chrome, specifically on platforms like Twitch, Facebook, and YouTube. The issue does not occur with older videos and is isolated to Chrome. The user has attempted several troubleshooting steps, including clearing the browser cache, disabling extensions, and scanning for malware with ADWCleaner and FRST, but the problem persists. Responses suggest updating the FRST tool, checking for outdated graphics drivers, and adjusting graphics settings. Ultimately, the user resolves the issue by changing the graphics profile from integrated to dedicated graphics in Intel Graphics settings.
Summary generated by the language model.
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