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RunDLL Error: Problem Starting C:Program - Module Not Found, How to Fix with FRST?

SleepyOne 6120 15
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  • #1 16893300
    SleepyOne
    Level 7  
    From a week right after starting the computer, a message appears to me as in the subject with the note "the module cannot be found". I'm guessing that FRST can solve this problem, but I don't know how to fix it. Attachments files created by FRST after scanning. Thank you in advance for any suggestion and help.
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  • #2 16893364
    krzychupar
    Level 43  
    Open the system notebook and paste:
    CustomCLSID: HKU \ S-1-5-21-3200246711-1359584119-2832385726-1001_Classes \ CLSID \ {0E270DAA-1BE6-48F2-AC49-2C8A800F3178} \ InprocServer32 -> %% systemroot %% \ system32 \ shell32.dll => No file
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No file
    Task: {9168643A-9B31-47AF-8D57-D246482DB5FC} - \ Microsoft \ Windows \ UNP \ RunCampaignManager -> No file C: \ WINDOWS \ system32 \ rundll32.exe C: \ WINDOWS \ system32 \ pla.dll, PlaHost "LSC Memory" "$ (Arg0)"
    Task: {EDEEA514-1181-4319-9A60-542B3A7C58B1} - \ Microsoft \ Windows \ Setup \ GWXTriggers \ OnIdle-5d -> No file
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  • #3 16893536
    Kolobos
    IT specialist
    Podaj sciezke do tego pliku.

    Odinstaluj: Intel Security True Key

    Uzyj: https://sourceforge.net/projects/adobeflashup...an%20Remover/RemoveMcAfee_silent.exe/download

    Do podanego wczesniej Fixlist.txt dodaj jeszcze:
    Task: {BFDC8906-E0CF-40F7-B5B9-2546D9BA6355} - System32\Tasks\{56EE749A-4BF7-4738-B845-F6C6054CDDDE} => "c:\program files (x86)\google\chrome\application\chrome.exe" hxxp://www.skype.com/go/downloading?source=lightinstaller&ver=7.11.0.102&LastError=12002
    BHO-x32: True Key Helper -> {0F4B8786-5502-4803-8EBC-F652A1153BB6} -> C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2016-07-15] (Intel Security)
    Toolbar: HKLM-x32 - True Key - {4BAAC1B8-0800-42C9-8FA6-08B211F356B8} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2016-07-15] (Intel Security)
  • #4 16906329
    SleepyOne
    Level 7  
    Unfortunately it didn't work out.
    > FRST did not cope with it and I still get the same error every time I start it as in the title (in the screen attachment of this error, there is no other path there).
    > I have also tried to install RemoveMcAfee from the given page, but even when I do it as an administrator, it does not start the program for me.

    In the attachments I send the fixlog and the above-mentioned RunDLL error screen, which it throws out, so throws.
  • #5 16906781
    Kolobos
    IT specialist
    Download Autoruns and post a log with all entries.

    It seems that somewhere is missing "and hence a mistake.
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  • #7 16907880
    Kolobos
    IT specialist
    Wykonaj Fixlist.txt:
    Task: {5C350B4A-CEB3-47CE-ACB9-4FE50E2796A5} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe
    Task: {869B8285-4A11-48EC-9801-7F178966BA03} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program => C:\Program Files\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe
    Task: {89D8B657-497E-4DA2-8451-F217C5FA2795} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program 64 35 => C:\Program Files (x86)\Lenovo\Customer Feedback Program 35\Lenovo.TVT.CustomerFeedback.Agent35.exe
    Task: {9168643A-9B31-47AF-8D57-D246482DB5FC} - \Microsoft\Windows\UNP\RunCampaignManager -> Brak pliku Brak pliku "c:\program files (x86)\google\chrome\application\chrome.exe" hxxp://www.skype.com/go/downloading?source=lightinstaller&ver=7.11.0.102&LastError=12002
    Task: {883AD378-FEEB-4FD6-BA04-04094462F558} - System32\Tasks\PMTask => C:\PROGRA~2\ThinkPad\UTILIT~1\PwmIdTsv.exe

    Po wykonaniu powinno juz byc ok.
  • #8 16924115
    SleepyOne
    Level 7  
    Unfortunately, the error still pops up when the computer restarts.
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  • #9 16924120
    Kolobos
    IT specialist
    In autoruns, disable this entry in the Tasks section:
    \ Microsoft \ Windows Live \ SOXE \ Extractor Definitions Update Task Windows Live Social Object Extractor Engine Microsoft Corporation c: \ program files (x86) \ windows live \ soxe \ wlsoxe.dll 2014-01-01 05:28

    And check if something has changed.
  • #10 16934515
    SleepyOne
    Level 7  
    I do not search for such an entry in autoruns (I even entered components of this entry in "filter", but found only what in Annex 1)

    > I don't know if this will help, but I made screenshots of all the underlined bars in Autoruns, where it says "file not found" - attachment 2
  • #11 16934865
    Kolobos
    IT specialist
    That's not it, that entry has a C: \ Program path.
  • #12 16936928
    SleepyOne
    Level 7  
    In Autoruns he doesn't search for this post in the filter for me:
    \ Microsoft \ Windows Live \ SOXE \ Extractor Definitions Update Task Windows Live Social Object Extractor Engine Microsoft Corporation c: \ program files (x86) \ windows live \ soxe \ wlsoxe.dll 2014-01-01 05:28
  • #13 16937229
    Kolobos
    IT specialist
    It should be in the Tasks tab. But if you do not have it, do not look, it may well be another entry that you can not see here.

    In any case, it should be an entry with a dll file.
  • #15 16939875
    Kolobos
    IT specialist
    I am afraid that you will not find this entry, the more that it does not have to be the entry with the missing file, it is only missing "before and after the path, so it only shows C: \ Program.
  • #16 16945146
    SleepyOne
    Level 7  
    I was afraid of that. Well, thank you anyway for your help.

Topic summary

The discussion revolves around a persistent RunDLL error indicating "the module cannot be found" after starting the computer. The user suspects that the issue can be resolved using FRST (Farbar Recovery Scan Tool) but encounters difficulties in fixing it. Various suggestions are provided, including checking specific registry paths, uninstalling Intel Security True Key, and using tools like Autoruns to identify problematic tasks. Despite attempts to follow these recommendations, the error persists, leading to further troubleshooting efforts. The user shares logs and screenshots to assist in diagnosing the issue, but a definitive solution remains elusive.
Summary generated by the language model.
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