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Can't Enable USB 2.0 & 3.0 in BIOS: ASRock H81M HDS Motherboard, Intel USB 3.0 Mode Issue

KeoPL 7143 11
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16926690
    KeoPL
    Level 7  
    Hello! I have a problem with usb inputs, after the format I wanted to enable usb 3.0 (usb 2.0 worked) in bios, found the appropriate tab and set "Intel Usb 3.0 mode" to enable. I saved the settings and turned on the computer. After that, usb 2.0 stopped working and 3.0 still didn't work. The usb drivers are installed and my motherboard is: ASRock H81M HDS. I add a photo of the settings that were selected after re-entering the bios. What I should do now?
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  • #2 16926730
    mieszaczwcz
    Level 31  
    If there is a reset option, reset to default or load from stock ROM
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  • Helpful post
    #3 16926744
    Pedros050
    Level 43  
    Hello. You had everything turned on before the reboot?
  • #4 16926755
    mieszaczwcz
    Level 31  
    You did not write what system it applies to, but I found something that might fit
    On an Intel(R) series chipset with Windows 8 * installed, some USB 3.0 devices only run at USB 2.0 speeds

    Most common problem: Port may be redirected to the ECHI controller instead of the xHCI controller. Check in Device Manager> Universal Serial Bus controllers.

    Another possible problem: Some USB 3.0 devices are not compatible with the Windows 8 * USB 3.0 driver.

    How to fix it by updating the BIOS

    Update the BIOS to the latest version. Download the latest version of the BIOS from the Original Equipment Manufacturer (OEM).

    How to fix this by enabling xHCI mode setting

    If updating the BIOS does not solve the problem, set the xHCI mode setting in the BIOS to enable.

    Check with your USB 3.0 device vendor to see if you can update the device firmware.
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  • #5 16926759
    KeoPL
    Level 7  
    Thanks for your help, including everything helped.

    Added after 4 [minutes]:

    However, after restarting the system, everything works until the desktop loads, the mouse and keyboard plugged into the USB stop working. The system is Windows 7 professional
  • #7 16926807
    Pedros050
    Level 43  
    Have you uploaded the latest BIOS from the manufacturer's website? We install the drivers only from the disc manufacturer's website.
  • #8 16926844
    KeoPL
    Level 7  
    Yes, I have the latest bios.
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  • #9 16926851
    Pedros050
    Level 43  
    This wine 7 small already when you bought a computer with this CD or installed it yourself?
  • #11 16926881
    Pedros050
    Level 43  
    Driver problem after boot press F8 to safe mode.
  • #12 16926896
    KeoPL
    Level 7  
    Safe mode started but I don't know how to fix this problem.

    Added after 35 [minutes]:

    Thanks to everyone for your help, everything works fine.

Topic summary

The user encountered issues enabling USB 3.0 on an ASRock H81M HDS motherboard after formatting their system, where USB 2.0 functionality ceased following BIOS adjustments. Despite enabling "Intel USB 3.0 mode" in BIOS and confirming driver installation, USB 3.0 remained non-functional. Suggestions included resetting BIOS to default settings, checking USB controller settings in Device Manager, and ensuring the latest BIOS version was installed. The user later confirmed that USB functionality was restored but experienced a bluescreen error. Further troubleshooting involved booting into safe mode to address driver issues, ultimately leading to a resolution.
Summary generated by the language model.
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