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Outlook 2016, 2010 attachments - No attachments in "forward & qu."

taliban2 5208 6
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  • #1 16952183
    taliban2
    Level 7  
    Hello,
    I have a problem that attachments are not added with the "forward" option.
    This problem occurs only with messages sent from the scanner, i.e. I scan the document and send it to myself by e-mail, then I take the "forward" option and the attachment is not added, although the message text is written in the message and you can see the attachment in the original message.
    This problem does not occur when someone else sends me a message with an attachment then I can easily send messages via the "forward" option.

    I tested on 3 different scanners and 3 different emial accounts.

    If anyone had a similar problem, let me know

    best regards
    Przemek
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  • #2 16952200
    Kasek21
    Level 43  
    See how Thunderbird behaves.
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  • #3 16952622
    taliban2
    Level 7  
    But the whole problem is getting it all to work in Outlook.

    I wonder if some Outlook update broke the "forward" option
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  • #4 16952635
    Kasek21
    Level 43  
    In what format is this attachment?
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  • #5 16952642
    taliban2
    Level 7  
    The file is in .PDF format
  • #6 16952686
    Kasek21
    Level 43  
    taliban2 wrote:
    that is, I scan the document and send it to myself, then I take the "forward" option and the attachment is not added

    I don't know what scanner and software but ...

    You scan the document and send it to Outlook so it is as the body of the message; what attachment are we talking about?

    PS. Why not get interested in the free Thunderbird? (relatively light, lots of accessories).
  • #7 16954181
    taliban2
    Level 7  
    As for Thunderbird, I know him and know that he is a firecracker, but unfortunately the company's requirements are different.
    As for the attachment: I scan the document and send it to myself via email. The message looks like an attachment.
    Outlook 2016, 2010 attachments - No attachments in "forward & qu."

    EDIT
    The problem was caused by Microsoft updates, and one KB4011626 to be exact.
    Link describing the problem
    https://social.technet.microsoft.com/Forums/e...look-2016-32bit-causes-pdf-attachments-to-be- stripped-out-of-forwarded? forum = ConfigMgrCompliance

    The topic can be closed.

    I merged. RADU23

Topic summary

The discussion revolves around an issue in Outlook 2016 and 2010 where attachments from scanned documents are not included when using the "forward" option. The user, Przemek, notes that this problem occurs specifically with emails sent from a scanner, while attachments from other sources can be forwarded without issue. After testing with multiple scanners and email accounts, it was identified that the problem was linked to a Microsoft update, specifically KB4011626, which caused PDF attachments to be stripped from forwarded messages. The user confirmed the issue and provided a link to a forum discussing the update's impact on Outlook.
Summary generated by the language model.
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