Hello,
2 weeks ago I bought an Asus Zenbook UX360C. It turns out that after the battery power drops to about 25%, the screen starts flickering (black / screen), when you move the mouse, nothing happens, but if it stops, it flashes again. After connecting the battery, nothing flashes, everything works great, the same with a charged laptop, no problem.
My question - battery, matrix, tape fault? I thought about giving it back under warranty, but it will probably take a month, and if nothing happens, knowing life, they will send back and write that the problem has not been found ... On the other hand, the laptop is brand new and it would be a pity to leave it with such disadvantage.
What are the possible solutions, because maybe it's a bad setting in the system?
Regards and thank you in advance.
2 weeks ago I bought an Asus Zenbook UX360C. It turns out that after the battery power drops to about 25%, the screen starts flickering (black / screen), when you move the mouse, nothing happens, but if it stops, it flashes again. After connecting the battery, nothing flashes, everything works great, the same with a charged laptop, no problem.
My question - battery, matrix, tape fault? I thought about giving it back under warranty, but it will probably take a month, and if nothing happens, knowing life, they will send back and write that the problem has not been found ... On the other hand, the laptop is brand new and it would be a pity to leave it with such disadvantage.
What are the possible solutions, because maybe it's a bad setting in the system?
Regards and thank you in advance.