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[Solved] The computer is running, the monitor does not display the image. No bios sound

FactoryRSV 14148 14
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17023643
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    Hello, I have a problem with a computer, actually two. A few days ago after trying to turn on the computer, I noticed that the monitor was not going to sleep, and the bios did not emit a characteristic sound when turning on the computer. I didn't take it too much because this situation had already taken place and it was good after a while. Now, however, the situation does not change, I found that the motherboard probably fell and hence this problem. I bought another computer, before checking it with the person from whom I bought it and everything worked beautifully. I came back home with a new computer and how great my surprise was when the situation repeated itself. I found that the monitor probably broke or there is something wrong with the cables. I bought a new cable and nothing else, I borrowed a monitor from a colleague and the same. I have no idea what could be the reason because if in the old computer there could be a failure so new I checked the seller 2 hours earlier and everything worked as it should. What could it be? I am asking for help and thank you in advance.
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  • #2 17023655
    Kaliber PC - Service

    Level 22  
    Posts: 495
    Help: 50
    Rate: 69
    Board Language: polish
    Hello.

    Hmmm ... honestly, from my point of view, there can be two problems:
    1) Or in both computers you came across "low-voltage" power supplies and simply pulled your equipment with you, but you would have to have an amazing "luck".
    2) Is something accidentally happening in your electrical network ... :?: Looking at the described problems it would not be abnormal ... Maybe something on the network is wrong, or at least only in this one socket / extension cord ???

    EDIT:

    FactoryRSV wrote:
    I bought another computer before checking it with the person I bought it from and everything worked out beautifully . I came back home a new computer and how great was my surprise at the time the situation happened again .

    The more I would look at point 2 above.
    Company Account:
    Kaliber PC - Service
    Konstantego Damrota 5, Radlin, 44-310 | Tel.: 692XXXXXX (Show) | Company Website: https://www.kaliberpc-service.pl/
  • #3 17023663
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    Yes, I think something with the network, because when it comes to power supplies, I bought one for the old computer and there is every xfx pro550w which was more than enough for the needs of this computer and the other, as I mentioned earlier, I checked the seller 2 hours earlier and everything worked as it should . I will take computers to a friend tomorrow and see if they work there. The more I wonder that once I had a similar situation and I did nothing about it because the problem disappeared after a short time.
  • #4 17023665
    Kaliber PC - Service

    Level 22  
    Posts: 495
    Help: 50
    Rate: 69
    Board Language: polish
    Or maybe just for a good start try to plug this PC into a different outlet? Eg where do you have a TV, radio or other equipment? And the knife can move. If you would check, let me know.
    Company Account:
    Kaliber PC - Service
    Konstantego Damrota 5, Radlin, 44-310 | Tel.: 692XXXXXX (Show) | Company Website: https://www.kaliberpc-service.pl/
  • #5 17023669
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    I just checked it in the second room where the TV, radio, etc. are connected and the situation was the same. But is it possible that inferior power is being supplied at a given moment? It would probably have an impact on everything and all other devices also work.
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    #6 17023679
    Kaliber PC - Service

    Level 22  
    Posts: 495
    Help: 50
    Rate: 69
    Board Language: polish
    FactoryRSV wrote:
    I just checked it in the second room where the TV, radio, etc. are connected and the situation was the same. But is it possible that inferior power is being supplied at a given moment? It would probably have an impact on everything and all other devices also work.

    Well, "worse quality electricity" may not ... :) Possible energy disruptions. But the fact is interesting. And certainly abnormal, especially if once there were such "flashes".

    It is worth checking it out with a friend, because either you are unlucky with power supplies, or you still have to look for the problem on your network.

    And finally, such formalities - the cable from the power supply is not damaged? Before turning on the computer, did you do anything on the board itself (removing the CPU, GPU, cables, etc.)? And do you have on the power supply ON instead of OFF (you'd be surprised how many times I've seen such cases ... :) )?
    Company Account:
    Kaliber PC - Service
    Konstantego Damrota 5, Radlin, 44-310 | Tel.: 692XXXXXX (Show) | Company Website: https://www.kaliberpc-service.pl/
  • #7 17023683
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    I am not a specialist but I am not such a layman so hehe. I didn't tinker anything, I didn't remove anything like after switching off the computer when I bought the cables at my place and the same effect as with the previous computer. I checked both in both rooms. I also checked the cables
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    #8 17023686
    Kaliber PC - Service

    Level 22  
    Posts: 495
    Help: 50
    Rate: 69
    Board Language: polish
    At the moment it's hard to say something more since 2 hours before this situation the PC would get up and operate normally. Check with a friend tomorrow and let me know what's going on there.
    Company Account:
    Kaliber PC - Service
    Konstantego Damrota 5, Radlin, 44-310 | Tel.: 692XXXXXX (Show) | Company Website: https://www.kaliberpc-service.pl/
  • #9 17023687
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    I even bought one connecting the graphics with the monitor to eliminate suspicions. Power I tried with 3. Computers turn on but the bios does not peak, which is not going further. In both fans work, the motherboards also because after disconnecting the pikaja RAM in a characteristic way.
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    #10 17023688
    Kaliber PC - Service

    Level 22  
    Posts: 495
    Help: 50
    Rate: 69
    Board Language: polish
    And what power supplies do you have in these computers? :?: :?: :?: All in all this should be my first question ...
    Company Account:
    Kaliber PC - Service
    Konstantego Damrota 5, Radlin, 44-310 | Tel.: 692XXXXXX (Show) | Company Website: https://www.kaliberpc-service.pl/
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    #11 17023691
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Board Language: polish
    Keyboard, mouse and all other things, disconnect and turn on the PC. The inbox will be squeaking?
  • #12 17024093
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    One is xfx pro 550w and the other is fujitsu siemens 300w. I tried on mouse keyboards etc. but also on the power supply and the same effect.
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    #13 17026136
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Board Language: polish
    If you have ruled out everything else, there is only the risk that you have a damaged component that kills your equipment. What did you connect to your new computer? I assume the monitor, mouse, keyboard but did you move anything else from the old to the new one before the first start? It's such a logical, not magical deduction - if all options are exhausted, it will be possible to accept that it's bad luck.
  • #14 17026144
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    Problem solved, I took a new computer to a friend to see if it would work. Fortunately, he had a different cable connecting the graphics and the monitor. In a non-pci-sense, only the second one doesn't remember its name. I have connected and everything works beautifully. At home I connected via a pci-e cable and didn't come up with the second option because my monitor only has a pci-e input. I had an adapter at home so I connected it to the cable, and everything is fine. Thanks
  • #15 17026154
    FactoryRSV
    Level 7  
    Posts: 8
    Rate: 7
    Board Language: polish
    I do not know if it is a bios or graphics card settings but it was set to transfer from graphics to the monitor using a second connector. In a sense, I don't pay for the other one. If not for the fact that the friend had the cable with the latter option, I would probably still be looking for a solution. Thank you all for your help :)

Topic summary

✨ The user experienced issues with two computers where the monitor did not display an image, and there was no BIOS sound upon startup. Initial troubleshooting included checking power supplies and electrical outlets, but the problem persisted. After testing various cables and monitors, the user discovered that the issue was resolved by using a different type of cable to connect the graphics card to the monitor. It was noted that the graphics settings may have been configured to use a secondary connector, which contributed to the display issue. The user expressed gratitude for the assistance received in diagnosing the problem.
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FAQ

TL;DR: "Problem solved" by using the GPU’s other display connector; 1 thread‑documented fix shows a port/cable mismatch can block POST video. Try the other port or an adapter, then set display accordingly. [Elektroda, FactoryRSV, post #17026144]

Why it matters: For PC builders and fixers facing “PC on, monitor black, no BIOS beep,” this FAQ speeds root‑cause isolation to the display path.

Quick Facts

What’s the most common quick fix when the PC runs but there’s no display?

Check the display path first. Move the cable to a different video output on the graphics card. Try a different cable type or a simple adapter that matches your monitor. In this case, switching to the card’s other connector restored video immediately. [Elektroda, FactoryRSV, post #17026144]

How do I fix “PC on, no image” fast?

  1. Move the monitor cable to another video port on the graphics card.
  2. If ports differ, use a matching adapter at the monitor or GPU.
  3. Power on, set the monitor’s input to that connector, and test. This exact sequence resolved the thread’s case. [Elektroda, FactoryRSV, post #17026144]

Can a weak PSU or bad outlet cause a black screen at boot?

It can, but rule out display first. In this thread, testing another room and outlet did not change the symptoms. That lowered suspicion of power quality and refocused on cabling and ports. Always try alternate GPU outputs before replacing power hardware. [Elektroda, FactoryRSV, post #17023669]

How can I confirm the motherboard is alive without video?

Remove the RAM and power on to force beep codes. In this case, removing memory produced characteristic beeps, showing the board reached early POST. That indicates CPU, board, and speaker are working at a basic level. Reinstall RAM after the test. [Elektroda, FactoryRSV, post #17023687]

Which cable should I use if my GPU and monitor ports don’t match?

Use the connector that the GPU outputs to during POST, or add a simple adapter. The thread’s fix was to use the other GPU connector and an adapter to the monitor. “Problem solved,” once the cable matched the active output. [Elektroda, FactoryRSV, post #17026144]

Should I unplug peripherals during troubleshooting?

Yes. Disconnect keyboard, mouse, and extras to simplify the test. As one helper put it, “Keyboard, mouse and all other things, disconnect and turn on the PC.” This reduces variables and lets you focus on POST behavior. [Elektroda, 310artur, post #17023691]

It worked at the seller’s place but not at home—what changed?

Often, the cable or active video port changed. In this case, the seller used a different connector. At home, switching to the GPU’s other output with the right adapter immediately restored video. Replicate the seller’s cable/port. [Elektroda, FactoryRSV, post #17026144]

Does swapping the power supply help diagnose no-display issues?

It can, but results vary. Here, an XFX Pro 550W and a 300W unit produced identical symptoms. That pointed away from PSU faults and toward the display path. Swap PSUs only after trying different GPU ports and cables. [Elektroda, FactoryRSV, post #17024093]

Which BIOS/UEFI setting can block video on the graphics card?

Check Primary Display/Initiate Graphics Adapter and set it to PCIe/PEG. Ensure the monitor cable is on the graphics card, not the motherboard. This avoids routing to the integrated GPU during POST. Save and reboot. [Intel: No Display After Installing a Graphics Card]

Will a passive DisplayPort‑to‑HDMI/DVI adapter always work?

No. Passive adapters require a DP++ (Dual‑Mode) output. If the DP port lacks DP++, you need an active adapter. Without it, you may get a black screen. Check GPU specs or use an active DP adapter to ensure signal conversion. [VESA DisplayPort Dual-Mode (DP++)]

What else should I test before blaming the motherboard or GPU?

Swap the cable, change GPU ports, and try another monitor. Test the PC at a friend’s place. In this case, three different power leads changed nothing. That highlighted display path faults instead. Only then suspect the GPU or board. [Elektroda, FactoryRSV, post #17023687]

What do RAM error beeps sound like at startup?

They vary by BIOS vendor. AMI documents repeating beep patterns for memory errors. If you remove RAM and hear repeated tones, the board is signaling memory issues. Reinstall RAM or reseat it and retest video output. [AMI BIOS Beep Codes]
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