Lifetime Warranty on RAM Bones: Practical Insight, DDR3 4GB Samsung, No Purchase Papers

How is it with guarantees for RAM bones, most of them are covered by a lifetime warranty, this is a theory, and how does it work in practice? I am asking because one son of RAM has fallen in my son's computer, and now that memory prices are quite high, I have such a dilemma. RAM DDR3 4GB Samsung memory, I do not have any purchasing papers, in this case is there any warranty protection?

As for the guarantee, it is different because if someone overclocked the frame or a fault due to the fault of the user or they tell you that the overvoltage in the installation you had, they may not take into account the complaint. As for the implementation itself, you can send straight to the manufacturer, but whether they will not demand a receipt, I do not know

Paweł1000 wrote:

As with guarantees for RAM bones, most are covered by a lifetime warranty

That's right Eg Goodram, Kingston.

Paweł1000 wrote:

As it is with guarantees for RAM bones, most are covered by a lifetime warranty,

Lifetime warranty has always been recorded so - warranty period of 99 months.
By definition, it lasts as long as the product model we purchased is produced.
Complaints about Kingston memory, even without a receipt, are trouble-free, the memory should be registered on the manufacturer's website. In the case of Samsung I don't know.
You must contact the memory manufacturer.

Well, unfortunately, I just talked by phone with SAMSUNG and they said that they give a warranty only for the duration of the computer warranty, and if it was bought separately it is to have a receipt, otherwise the warranty does not include. It's a shame because I have RAM from Samsung in two computers, a total of 20 GB in 5 dice.


Thank you colleagues for the answers so far.

Buy one samsung module and keep the receipt as they behave inelegantly
making their clients' lives more difficult and they get out of their own lifetime warranty, then fulfill their whim and advertise all modules for this receipt.

thanks for the advice, however, I already dumped the damaged memory into the garbage bin, and the one from the set that was not damaged was sold. Now I know that I will not buy more memory from Samsung, I will do it with other equipment.

The warranty on the KINGSTON memory seems to be really lifetime, a few days ago I found that my 4GB HYPERX SAVAGE bone broke, I dismantled it and wondered what to do with it, the memory seems to work, but after a few seconds errors pop up (over 100) in Memtest , Epic games couldn't be installed, for example, some error popped up and Epic games was successfully installed after removing the dice. After bad experience with Samsung's recognition of the guarantee, I promised myself little that KINGSTON would recognize my guarantee, despite this I wrote them to the Netherlands, filled in the necessary forms and the response was instant, they asked me to supplement the information, photos of the bone, all I did and waited what will come of it ... Today I received from them information that within 10 days a new bone will reach me, I will use the broken bone. It turns out that it is worth buying KINGSTON memory, and unfortunately Samsung should be avoided. When the bone reaches me, I will write what and how, I may have to bear the shipping costs, I don't know how to find out.

The memory arrived on Monday, i.e. as they promised - 10 days. A little different, but nothing is so glad that they sent it (free), Samsung is the bottom, they do not care about the customer who bought them something, KINGSTON worth buying, they care about the customer, I will not buy Samsung anymore.

I used to send GoodRam under warranty, I had a receipt from a store that was liquidated and the receipt did not even have the memory but computer accessories. Earlier I wrote an e-mail to ask if there is any chance but the answer was positive.
I got a new memory without a problem, from what I remember I only had to attach an addressed return envelope.

So GoodRam is also worth buying, although in GoodRam's case some costs have to be incurred "I just had to attach an addressed return envelope", but it's not bad anyway. Kingston, for example, did not make me pay anything, which testifies to them well.



I wonder how other companies approach lifelong complaints.

The second bone I fell, also DDR3, but that Kingston Hyperx Genesis, in another computer and I do not have any papers or proof of purchase, I wrote them about it because they asked for proof of purchase. Today they wrote back to me that there is a chance that they would recognize the guarantee, I just need to send them exact pictures of the damaged memory. I just sent them these photos and I am waiting for further information on what they decided in my case. If they don't give me that, it's hard for me to blame myself that I used to dump receipts, etc. I will have a very good opinion about Kingston, if any, and this is Samsung.

I will share my case. Namely, after about 4.5 years from the moment of purchasing the GOOD RAM brand, they replaced them with new ones due to damage, the symptom of which were appearing BSODs. It was enough to write to them and ask if the lifetime warranty really means exactly what it should. They replied that I should report it to the store where I bought them (the store supposedly exchanged but sent the same, even the stickers that were on them did not change, and wrote in the warranty card that the memory module is replaced), but for the sake of our customers we will make an exchange. Of course, I covered the cost of return shipping, but I received new memory without problems.

With this guarantee it is a fake. Most often they don't include it. Reason. No goods from the manufacturer. The manufacturer produces new ones.

In my case, probably not a fake, because they replied that although this model KHX1600C9D3K2 / 8GX no longer have, but they proposed HX316C10FRK2 / 8 such, I accepted that ok, they wrote that I should send them a set of memory (because my memories were in two bones) and check , as it turns out that one is damaged, they will send me a set of spare parts. Today I have sent the memory, they are on their way, we will see how it goes on.

Kingston once again did not disappoint, but this time I had to send them a set of memory to Germany, this damaged memory was from a set of 2x4GB, so I had to send the damaged and good memory. Shipping to Germany cost me 22 zlotys, came to the place after 3-4 days, they tested it immediately and on the same day they sent me a brand new memory set, although in this case they also sent a replacement with a higher CL, but I'm not complaining happy.

Paweł1000 wrote:

Kingston once again did not disappoint, but this time I had to send them a set of memory to Germany, this damaged memory was from a set of 2x4GB, so I had to send the damaged and good memory. Shipping to Germany cost me 22 zlotys, came to the place after 3-4 days, they tested it immediately and on the same day they sent me a brand new memory set, although in this case they also sent a replacement with a higher CL, but I'm not complaining happy.

I know that nobody wrote for a long time but you had a receipt? I have used kingstone bones and one of the two fell and I have to attach a proof of purchase on the RMA website.

In my case it was not necessary to have a proof of purchase, you need to send them a detailed photo of the broken bone, explain why you do not have a receipt, after verification of the service they will write that you must send them both bones (even the good one, if it was included in the purchase), they will check the bones on their website and they will send you a new set, they usually send with a larger CL.