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[Solved] Second RAM Slot Not Working: 16GB DDR3 Kingston RAM Issue (2x8GB) - Troubleshooting Tips

Arabsky 24849 12
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  • #1 17093483
    Arabsky
    Level 7  
    Hello.
    I have a problem with the ram slot.
    I used 16GB DDR3 RAM on 2 slots all the time, recently I noticed that it only displays 8GB to me, I decided to check what the problem was, both frame bones worked, and the other slot does not read my bones.
    RAM DDR3 2x8 from Kingston.
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  • #2 17093584
    JacekCz
    Level 42  
    I don't see the question.
    But as I ask you. Of course, you don't recall any events contributing to failure? Is it broken just by looking?
    What record
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  • #3 17093914
    Arabsky
    Level 7  
    It broke by itself, the plate under phenoma x4 740
  • #4 17094017
    Mac!
    Level 18  
    Test both cubes in one slot. Later plant two, swapping places.
    If something went wrong then you can spr. reset the bios with the jumper before saving sensitive settings in the bios e.g. on a sheet of ...
  • #5 17094223
    Arabsky
    Level 7  
    I swapped the bones and both bones worked only in this first slot, the second slot cannot be read by me.
    I do not quite understand what you meant "reset the bios" but I took out the battery what is on the motherboard and still did not work
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  • #6 17094313
    310artur
    Level 43  
    The problem may be in the disc or in the CPU. It won't go lightly to diagnose. First of all the magnifier and look carefully at the RAM slot itself which does not work. It is almost impossible for something to happen to the inserted bone, but it would be the best ;) You can try to remove and reinstall the CPU later (you will need to change the paste here). As well as that, it will not help to test the CPU on another board with 2 RAM bones or your set with a different CPU.
  • #7 17094338
    Arabsky
    Level 7  
    The slot itself has stopped working. I cleaned it with a brush and nothing, I replaced Paste about 3 days ago. Today I have embedded the CPU again and nothing else. : /

    Added after 3 [minutes]:

    310artur wrote:
    The problem may be in the disc or in the CPU. It won't go lightly to diagnose. First of all the magnifier and look carefully at the RAM slot itself which does not work. It is almost impossible for something to happen to the inserted bone, but it would be the best ;) You can try to remove and reinstall the CPU later (you will need to change the paste here). As well as that, it will not help to test the CPU on another board with 2 RAM bones or your set with a different CPU.


    Do you think it could be a cpu fault?
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  • #8 17094396
    310artur
    Level 43  
    In theory, the RAM controller is in the CPU and can fall. In practice, however, something much more often falls on the disc. Only that there is no certainty and blindly buy something, it is better to give to the service for diagnosis. It pays off - if you buy what you need, you are backwards because the diagnosis does not cost much.
  • #9 17094407
    Arabsky
    Level 7  
    It's also strange that one slot doesn't work by itself, I haven't pulled the dice in half a year
  • Helpful post
    #10 17094421
    310artur
    Level 43  
    That's why it's hard to say what could happen. In my opinion, what you could have done. It can not be repaired at all except by exchanging what has fallen.
  • #12 17094468
    310artur
    Level 43  
    And let the problem actually be in the CPU-board or RAM-board contacts :)
    It remains to wait and count that it will be OK.

    This is the case with RAM - in intel (newer than LGA775) you see such RAM you have to check the socket - AMD you have to "count" the CPU feet.
    It is strange that it stopped working by itself - it cannot be ruled out that something on the board is not touching and the problem has disappeared because something "touched". It remains to hope that it will stay that way for longer (whatever that is)
  • #13 17094472
    Arabsky
    Level 7  
    The problem lay in the pins on the CPU, I noticed that one pin was slightly skewed, I decided to straighten it and the problem was solved.
    Thank you all for the advice
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Topic summary

The discussion revolves around a user experiencing issues with a second RAM slot not recognizing a 16GB DDR3 Kingston RAM configuration (2x8GB). Initial troubleshooting steps included testing the RAM sticks individually in different slots, confirming that both sticks functioned in the first slot but not in the second. Suggestions included checking the RAM slot for physical damage, resetting the BIOS, and examining the CPU for potential faults. Ultimately, the problem was identified as a bent pin on the CPU, which, when straightened, resolved the issue and allowed the system to recognize the full 16GB of RAM.
Summary generated by the language model.
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