Hello. I have had a problem with the sound on my laptop for a while. It looks like when I have headphones connected to it, everything works as it should, the sound is. When I unplug my headphones or any other device that can play audio from my laptop, everything stops, the sound stops working. It all started more or less after upgrading from Win 8.1 to Win10. The whole situation surprises me because on the second laptop I also carried out the update operation from Win 8.1 to 10 and everything works as it should. Updating the drivers did not help because the system says they are up to date. I also tried to uninstall the entire device in the device manager and restart the system so that it would reinstall the sound card itself. It did nothing. The changes to the audio playback properties did not help either. I tried to change the Hz from 16 bit to 24 bit, unfortunately to no avail. Device name Conexant SmartAudio HD