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[Solved] Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1

lechooo93 5325 9
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17213261
    lechooo93
    Level 9  
    Good morning,
    I have been struggling with the problem of sound drivers in laptops with Windows 10 for about half a year.
    First, the problem started in my girlfriend's Asus, after connecting the bluetooth speaker and installing the drivers (automatically), the speakers from the laptop did not work - despite disconnected / uninstalled bluetooth speaker driver. The driver installed itself.
    A month later, the problem appeared in my private HP Zbook G1, a similar problem - you have to manually switch the sound source, the latest drivers. But if you can manually switch it, there is no tragedy.
    Now I got a business laptop and here is the same problem - I plug in headphones - the sound is still playing from the laptop. Only after uninstalling all drivers (they will install themselves after 15 seconds) and then until the computer is restarted the sound works as it should :D .

    Is there any solution for this? I noticed that in two cases the problem appeared after plugging in the bluetooth speaker, but I don't see any connection here ...
    I was looking for a solution on various forums but I have never encountered a similar problem anywhere. It all started around November - December ..
    In the attachment screenshots from the business laptop, I cannot completely uninstall any drivers, because they are reinstalling - I know that I can turn it off somewhere in the task schedule, but it does not change anything. Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1 Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1

    Thank you in advance for your help
    best regards
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  • #2 17213266
    Pedros050
    Level 43  
    Hello. Enter the driver ID with an exclamation point. Highlight and paste here on the forum.
  • #3 17213310
    lechooo93
    Level 9  
    I don't really understand what it means "with a cross", but it might help Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1 Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1

    I have just installed the latest drivers from Dell's website, released on April 19, 2018. The same is ..... plug in the headphones and continue to play from the speaker
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  • #4 17213345
    ak6
    Level 31  
    It looks like:

    Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1

    Just don't paste the screen, just copy and paste the IDs.
  • #5 17213383
    lechooo93
    Level 9  
    Oh, well it looks like this:

    Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1 Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1
    I just have two drivers, I don't know which one is ...
    Although I turned off the automatic installation of drivers in the registry and system options, it reinstalled everything (JBL and the reins that were)
    best regards
  • #6 17213421
    ak6
    Level 31  
    ak6 wrote:
    Just don't paste the screen, just copy and paste the IDs.

    I asked
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  • #7 17214808
    lechooo93
    Level 9  
    Ok sorry, these IDs are below
    High Definition Audio
    HDAUDIO \ FUNC_01 & VEN_8086 & DEV_280B & SUBSYS_80860101 & REV_1000
    HDAUDIO \ FUNC_01 & VEN_8086 & DEV_280B & SUBSYS_80860101

    Realtek Audio
    HDAUDIO \ FUNC_01 & VEN_10EC & DEV_0295 & SUBSYS_102807B0 & REV_1000
    HDAUDIO \ FUNC_01 & VEN_10EC & DEV_0295 & SUBSYS_102807B0

    Yesterday evening, I turned off bluetooth on my Zbook 15 and the problem is solved ... Maybe this is the problem somewhere? Unfortunately, it is the same on this Dell at work, even without bluetooth
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  • #10 17244556
    lechooo93
    Level 9  
    Thanks to everyone, I already know what the problem was - a bit ashamed to admit ......
    Dell Inspiriton 7520 - Windows 10 laptop sound
    windows 10 has a great mode of selecting the device to play, somehow I did not see this arrow in the eye ..... when you connect the bluetooth speaker, it stops automatically after plugging in the headphones ... just select the appropriate device ..
    I asked a lot of people and nobody made me realize it :D

    Regards, the topic to be closed
    Dell Inspiron 7520: Windows 10 Laptop Sound Issues - Driver Problems, Bluetooth, Asus, HP Zbook G1

Topic summary

The discussion revolves around sound driver issues experienced on various laptops running Windows 10, specifically the Dell Inspiron 7520, Asus, and HP Zbook G1. Users reported problems with sound output when connecting Bluetooth devices, where the laptop speakers continued to play audio despite headphones being plugged in. Solutions suggested included uninstalling and reinstalling drivers, disabling automatic driver updates, and manually selecting the audio output device in Windows 10 settings. Ultimately, the original poster discovered that the issue was related to the audio device selection feature in Windows 10, which required manual adjustment when connecting different audio devices.
Summary generated by the language model.
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