FAQ
TL;DR: INEA buyers: consider 12 months; "Long contract - greater chance of problems." This FAQ covers speeds, pings, outages, fees, and contracts. [Elektroda, KOCUREK1970, post #17125901]
Why it matters: It helps INEA seekers decide on performance, latency, downtime, fees, and contract timing without combing the entire thread.
Quick Facts
- Fiber in your street doesn’t guarantee service at your address—verify technical conditions first. [Elektroda, jimasek, post #17124805]
- Tested INEA installs typically deliver the contracted throughput—"no problem with that." [Elektroda, jimasek, post #17124837]
- Latency depends on your location and the communication node your line uses. [Elektroda, jimasek, post #17124837]
- Users report outages as rare on INEA fiber. [Elektroda, jimasek, post #17124837]
- Online 24‑month deals were advertised with 4 free months. [Elektroda, Dedereporter, post #17125351]
Does INEA fiber deliver the advertised 300/30 Mb speeds?
Users who tested several INEA connections reported plan‑matching throughput. "There is no problem with that." Run wired speed tests after activation to confirm your line’s capacity. [Elektroda, jimasek, post #17124837]
What ping/latency should I expect on INEA for online gaming?
Latency varies by location and the communication node you connect to. "A lot depends on the location and communication node." After activation, test pings to your game servers at peak and off‑peak times. [Elektroda, jimasek, post #17124837]
How often does INEA fiber go down, and how fast do they fix it?
Users described outages as rare on this network. "As it is very rare." If downtime occurs, log timestamps and open a ticket immediately for tracking and SLA follow‑up. [Elektroda, jimasek, post #17124837]
Is INEA fiber available just because fiber was laid on my street?
No. Presence of fiber does not guarantee serviceability at every address. "Just because they laid fiber does not mean that it is available to everyone." Confirm technical conditions with INEA before planning a switch. [Elektroda, jimasek, post #17124805]
Can I pre‑sign with INEA and choose my activation date to avoid overlap?
One user advises signing now and requesting a future service start date to match your current contract end. "There should be no problem with this." Verify your exact cutoff date with your current provider first. [Elektroda, seb235, post #17125044]
Is delaying service start allowed in POPC build areas?
A user familiar with POPC builds says delay requests aren’t allowed there. "It is not possible to delay the start of services." Fresh builds can show early issues, so plan for initial stabilization. [Elektroda, Kowal_Sky, post #17378290]
Can I negotiate 6 free months by signing a 26‑month INEA deal?
Reports in the thread say this was declined. "No, this is definitely not an option." Expect published promotions unless you reach a specialized retention channel. [Elektroda, seb235, post #17125363]
Is INEA’s “4 months free when ordering online” offer real?
The thread cites INEA’s site showing four free months when ordering online. "4 months are free." Always confirm current promo terms on INEA’s website or at a store before signing. [Elektroda, Dedereporter, post #17124765]
What contract length is safer—12 or 24 months?
A seasoned user recommends shorter terms to reduce risk exposure. "Long contract - greater chance of problems ..." They favor agreements near 12 months even if that means paying without free months. [Elektroda, KOCUREK1970, post #17125901]
How should I report INEA issues to actually get results?
Submit a written complaint instead of only calling. Write a letter, bring two copies to the office, and get one stamped. "The effect of such a complaint is better than talking on the phone." Keep your stamped copy. [Elektroda, seb235, post #17126002]
What’s the realistic timeline from fiber laid to live service?
One user reports service goes live well after initial field work. "Effective connection will be closer to the end of this year and will even reach about half of the next." Expect staged activations by address. [Elektroda, Kowal_Sky, post #17378290]
Is fiber better than wireless internet for stability and speed?
A local user urges choosing fiber where available. They note wireless suffers weather‑related interruptions and underwhelming speeds, with small monthly price differences. This matters for streaming and gaming reliability. [Elektroda, Kowal_Sky, post #17378290]
How do I test my new INEA connection for speed and latency?
Use this quick check after activation:
- Connect a wired PC and run multiple speed tests to different servers.
- Ping and traceroute your game servers at peak and off‑peak times.
- Save results and compare against your plan rates.
"A lot depends on the location and communication node." [Elektroda, jimasek, post #17124837]
