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Computer Restarts After Windows 10 Upgrade: Analyzing Event Viewer Kernel-Power EventID 41

leoniddas7 3567 6
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  • #1 17137182
    leoniddas7
    Level 2  
    Hello! Since the upgrade of my system to WIN10, my computer reboots itself, I have tried to find the reason but I couldn't make it, hence I am asking for help.
    I checked in the event viewer, here is the message:
    The system has been restarted without first being shut down. Possible causes of the error: the system has stopped responding or has failed or there has been an unexpected power loss.

    + System
    - Provider
    [Name] Microsoft-Windows-Kernel-Power
    [Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 6
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002
    - TimeCreated
    [SystemTime] 2018-03-29T17: 52: 25.551899600Z
    EventRecordID 3536
    Correlation
    - Execution
    [ProcessID] 4
    [ThreadID] 8
    Channel System
    Computer DESKTOP-K19TOK1
    - Security
    [UserID] S-1-5-18
    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 1
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI true
    CheckpointStatus 0

    Here is the specification of my equipment:
    Processor: AMD A10 5800K
    Graphics card: Radeon R7 370
    RAM: 8GB
    Power supply: beQuiet 500W
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  • #3 17137653
    leoniddas7
    Level 2  
    As I had WIN7, such things did not take place.
  • #4 17139366
    iron64
    Level 41  
    did you do anything with the drivers as I wrote above?
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  • #5 17139882
    pitasogat
    Level 7  
    drivers updated to the latest version? Maybe some incompatible with the system?
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  • #6 17141306
    leoniddas7
    Level 2  
    The drivers are up-to-date, and for a colleague above, with all due respect but I don't think uninstalling the drivers could help.
  • #7 17141896
    iron64
    Level 41  
    leoniddas7 wrote:
    The drivers are up-to-date, and for a colleague above, with all due respect but I don't think uninstalling the drivers could help.

    As you think, you got the link, and if you analyze what people wrote there, you will come to such a conclusion. Nevertheless, since no, it's not mine, that's a problem. ;)
    Besides, I'm not talking about complete uninstallation, which is very difficult with win10. Uninstall what you have and you'll see what the system finds and installs. You have nothing to lose anyway.

Topic summary

The discussion revolves around a user's issue with their computer rebooting unexpectedly after upgrading to Windows 10. The user checked the Event Viewer and found a Kernel-Power EventID 41 error, indicating the system restarted without a proper shutdown, possibly due to unresponsiveness or power loss. Responses suggest that the problem may be related to graphics drivers, particularly from Radeon, and recommend checking for driver updates or uninstalling and allowing Windows to reinstall them. The user confirms that their drivers are up-to-date and expresses skepticism about the effectiveness of uninstalling them.
Summary generated by the language model.
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