Hello I have a Philips 32PFH5300 / 88 TV set for some time there is a message like in the picture I was doing a software update, it didn't work Can you advise something?

Hello. Go to the Philips website - technical support, specify the problem of the TV after registering the product, describe the problem in detail, I believe that the TV is infected and the need for a thorough reset to factory values. A lot of work.

Thank you very much for the advice I'm already on my way :) I will write what and how it went best regards

Eeeee ... Eeeee ... No eggs, sorry :) After all, the message shown on the TV screen does not apply to him. It is only a warning that the given website does not have an SSL certificate. The TV politely asks if it should continue using the site. It is not a damage to the TV or a virus infection. The author of the topic can rest easy. The TV is ok.

Hello. Well, watch only. Good luck

Yaaah .... And no comments about your previous statement? So authoritative? I admire people with such well-being ... heh ...

I would like such a message to be displayed on your TV, e.g. while watching the World Cup.

Do not select suspicious sites on Smart TV, preferably disconnect the Internet from the TV and this message will not be there.

Why should my colleague smart disconnect from the Internet? Set a different start page in your browser. By the way, google is safe.

Not only that you gave a spot, but you go further, wondering about the championship, instead of bashing my own ... breasts ???

[Solved] Philips 32PFH5300/88 TV: Troubleshooting Screen Message & Software Update Issues

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#1 17241251 26 May 2018 10:08

tomgraw tomgraw

Level 2

» | Topic author

Post #1
17241251 26 May 2018 10:08

Hello
I have a Philips 32PFH5300 / 88 TV set
for some time there is a message like in the picture
I was doing a software update, it didn't work
Can you advise something?
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#2 17241307 26 May 2018 10:33

zadam64 zadam64

Level 39

» | Helpful post? (+4)

Post #2
17241307 26 May 2018 10:33

Hello. Go to the Philips website - technical support, specify the problem of the TV after registering the product, describe the problem in detail, I believe that the TV is infected and the need for a thorough reset to factory values. A lot of work.
#3 17241336 26 May 2018 10:52

tomgraw tomgraw

Level 2

» | Topic author Helpful post? (+3)

Post #3
17241336 26 May 2018 10:52

Thank you very much for the advice
I'm already on my way :)

I will write what and how it went
best regards
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#4 17243009 27 May 2018 11:59

Polon_us Polon_us

Level 42

» | Helpful post? (+1)

Post #4
17243009 27 May 2018 11:59

zadam64 wrote:
determine the problem of the TV ...

Eeeee ...
zadam64 wrote:
I think the TV is infected ...

Eeeee ...

No eggs, sorry :)

After all, the message shown on the TV screen does not apply to him.
It is only a warning that the given website does not have an SSL certificate.
The TV "politely" asks if it should continue using the site.
It is not a damage to the TV or a virus infection.

The author of the topic can rest easy.
The TV is ok.
#5 17244317 27 May 2018 22:22

zadam64 zadam64

Level 39

» | Helpful post? (+1)

Post #5
17244317 27 May 2018 22:22

Hello. Well, watch only. Good luck
#6 17245759 28 May 2018 20:09

Polon_us Polon_us

Level 42

» | Helpful post? (0)

Post #6
17245759 28 May 2018 20:09

zadam64 wrote:
Hello. Just watch it.

Yaaah ....

And no comments about your previous statement?
So authoritative?

I "admire" people with such well-being ... heh ...
#7 17245904 28 May 2018 20:59

mblazynski mblazynski

Level 17

» | Helpful post? (0)

Post #7
17245904 28 May 2018 20:59

Polon_us wrote:
After all, the message shown on the TV screen does not apply to him.
It is only a warning that the given website does not have an SSL certificate.
The TV "politely" asks if it should continue using the site.
It is not a damage to the TV or a virus infection.

I confirm.
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#8 17246316 29 May 2018 00:38

zadam64 zadam64

Level 39

» | Helpful post? (0)

Post #8
17246316 29 May 2018 00:38

mblazynski wrote:

Polon_us wrote:
After all, the message shown on the TV screen does not apply to him.
It is only a warning that the given website does not have an SSL certificate.
The TV "politely" asks if it should continue using the site.
It is not a damage to the TV or a virus infection.

I confirm.

I would like such a message to be displayed on your TV, e.g. while watching the World Cup.
Moderated By Olek II:
3.1.11. Don't post messages that add nothing to the discussion. They are misleading, dangerous or do not solve the user's problem.
3.1.8. Do not link to material that contains viruses, illegal or harmful software.
#9 17246478 29 May 2018 08:34

DiZMar DiZMar

Level 43

» | Helpful post? (+1)

Post #9
17246478 29 May 2018 08:34

zadam64 wrote:

mblazynski wrote:

Polon_us wrote:
After all, the message shown on the TV screen does not apply to him.
It is only a warning that the given website does not have an SSL certificate.
The TV "politely" asks if it should continue using the site.
It is not a damage to the TV or a virus infection.

I confirm.

I would like such a message to be displayed on your TV, e.g. while watching the World Cup.

Do not select "suspicious" sites on Smart TV, preferably disconnect the Internet from the TV and this message will not be there.
#10 17246503 29 May 2018 08:57

barteksmrek barteksmrek

Level 28

» | Helpful post? (+1)

Post #10
17246503 29 May 2018 08:57

DiZMar wrote:
Do not select "suspicious" sites on Smart TV, preferably disconnect the Internet from the TV and this message will not be there.

Why should my colleague smart disconnect from the Internet? Set a different start page in your browser. By the way, google is safe.
#11 17246532 29 May 2018 09:11

LeDy LeDy

Level 43

» | Helpful post? (+3)

Post #11
17246532 29 May 2018 09:11

zadam64 wrote:

I would like such a message to be displayed on your TV, e.g. while watching the World Cup.

Not only that you gave a "spot", but you go further, wondering about the championship,
instead of bashing my own ... breasts ???
#12 17248213 30 May 2018 08:56

mblazynski mblazynski

Level 17

» | Helpful post? (0)

Post #12
17248213 30 May 2018 08:56

It is sick that these smart TVs display such messages while watching TV. If I use the Internet, I understand this information. Apparently our smart TVs are doing something in the background, hence the effect.
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#13 17259747 05 Jun 2018 17:45

tomgraw tomgraw

Level 2

» | Topic author Helpful post? (0)

Post #13
17259747 05 Jun 2018 17:45

Hey
because now I don't know anything :(

I am connected to the internet because I want it to be connected

a simple question: how to remove this message ?? if I had a mouse, maybe I would click, but I don't (I'll tell you that the computer mouse doesn't work, or I can't run it)

I use TV (or rather my child) but this message on every station is ......
any specific idea how to approve it (change the start page as someone wrote, but how?)?
#14 17259848 05 Jun 2018 18:33

g107r g107r

Level 41

» | Helpful post? (0)

Post #14
17259848 05 Jun 2018 18:33

Do you have the correct date and time on your TV?
I saw such messages about outdated security several times when the computer "was" after a bios reset in eg 2009, and the website presented a certificate from 2017.
After that, what are these pages? Maybe they do have suspicious security features?
#15 17259996 05 Jun 2018 19:37

barteksmrek barteksmrek

Level 28

» | Positive voted Helpful post? (+8)

Post #15
17259996 05 Jun 2018 19:37

You can change the start page in your browser settings.
Create an account, log in here. You will receive points by participating in discussions.
Join this discussion.

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Topic summary

✨ The discussion revolves around troubleshooting issues with the Philips 32PFH5300/88 TV, specifically concerning a persistent screen message following a failed software update. Users suggest contacting Philips technical support for a factory reset and clarifying that the message may not indicate a virus but rather a warning about SSL certificate issues on a website. Recommendations include ensuring the TV's date and time are correct, changing the browser's start page, and avoiding suspicious websites. The original poster seeks a solution to remove the message, expressing frustration over its constant appearance during TV usage.
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FAQ

TL;DR: 32PFH5300/88 owners: 1 persistent on‑screen prompt is usually an SSL certificate warning, not malware. "It is only a warning that the given website does not have an SSL certificate." Fix by approving, changing the browser’s start page, or correcting date/time. [Elektroda, Polon_us, post #17243009]

Why it matters: This FAQ helps Philips 32PFH5300/88 owners fix a recurring security prompt that blocks viewing or Smart TV browsing.

Quick Facts

The on‑screen message refers to the website’s SSL status, not TV hardware or infection. [Elektroda, Polon_us, post #17243009]
It may appear during live TV if Smart features load a page in the background. [Elektroda, mblazynski, post #17248213]
Incorrect date/time can trigger certificate errors (e.g., device time 2009 vs certificate 2017). [Elektroda, g107r, post #17259848]
Changing the browser start page often stops the pop‑up from recurring. [Elektroda, barteksmrek, post #17259996]
Disconnecting the TV from the Internet eliminates warnings but disables Smart functions. [Elektroda, DiZMar, post #17246478]

What does the certificate/security message on my Philips 32PFH5300/88 mean?

Your TV’s browser warns that the site lacks a valid SSL certificate. The TV asks whether to continue. It is not a TV fault or malware. "It is only a warning that the given website does not have an SSL certificate." Dismiss it, or avoid that page. [Elektroda, Polon_us, post #17243009]

Is my Philips TV infected or damaged because of this pop-up?

No. The message concerns the website, not the TV. The set is fine. Continue only if you trust the content. The prompt is a standard SSL warning, not a virus. [Elektroda, Polon_us, post #17243009]

Why does the message appear even while I watch regular TV channels?

Smart features can load web elements in the background. That can surface a browser certificate prompt during TV viewing. "Apparently our smart TVs are doing something in the background." To stop it, change the browser start page or disconnect Internet. [Elektroda, mblazynski, post #17248213]

How do I stop the warning from coming back at startup?

Set a safe browser start page. How-To:

Open the TV’s Browser app.
Open Settings and locate Start page or Home page.
Set it to a trusted HTTPS site or Blank. This prevents the browser from opening an insecure site on boot. [Elektroda, barteksmrek, post #17259996]

What homepage should I use to avoid the warning?

Set a trusted HTTPS page, like Google. "By the way, google is safe." Using a secure homepage stops repeated prompts from insecure start pages. [Elektroda, barteksmrek, post #17246503]

Should I just ignore the warning and continue to the site?

Proceed only for non-sensitive viewing. Do not enter passwords or payment details on HTTP or certificate‑error pages. Use trusted services and apps instead. This reduces risk from eavesdropping on insecure connections. [Mozilla, 2023]

Will a software update or firmware upgrade remove this message?

No. A TV update cannot fix a website’s certificate. The warning is about that site’s security, not TV software. Updates are still useful for features and stability. [Elektroda, Polon_us, post #17243009]

Can wrong date or time cause these certificate warnings?

Yes. Certificate validity depends on accurate device time. One user saw warnings with device time set to 2009 against a 2017 certificate. Edge case: after a reset or power loss, the clock can drift. Correct time to resolve mismatches. [Elektroda, g107r, post #17259848]

What if my browser has no option to change the start page?

Disconnect the Internet from the TV to stop the prompts. This prevents background pages from loading. You lose Smart TV features while offline. Reconnect after you finish watching. [Elektroda, DiZMar, post #17246478]

The message shows on every channel—what should I try first?

Change the browser’s start page to a secure site. This prevents the certificate prompt from loading at startup. It is a fast, reversible change. [Elektroda, barteksmrek, post #17259996]

Who should I contact at Philips if I still need help?

Use Philips Technical Support. Register your product, describe the issue, and request guidance. Support can walk you through resets if necessary. [Elektroda, zadam64, post #17241307]

How common is HTTPS today, and why do TVs warn so often?

Approx. 95% of Chrome page loads use HTTPS, so certificate checks are routine. TVs warn when pages fail those checks. This behavior protects you from insecure sites. [Google, 2024]

Generated by the language model.