logo elektroda
logo elektroda
X
logo elektroda

Laptop Fails to Detect WiFi Adapter: Troubleshooting, Drivers, Connectivity & Device Manager

retroxpl 13935 8
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17274232
    retroxpl
    Level 2  
    Hello, I am asking for help.

    I have a problem with my WiFi card.

    Yesterday, the internet worked on the laptop, but at one point connectivity was limited. So I decided to disconnect and reconnect, unfortunately after this action the computer did not search for any networks. I tried to fix it somehow, looked for drivers, installed them, restarted the laptop, disconnected the card and reconnected it, updating literally all possible drivers in the laptop - still nothing worked. I have no ideas what could fix my problem.

    Activities I did:

    1. I checked in the device manager whether he could see the card at all - he could see it, but it was hidden.
    2. I restarted my computer.
    3. I have checked the device manager again - still the same.
    4. I tried all the steps with ipconfig.
    5. I uninstalled the card's drivers and then restarted the computer.
    6. The card disappeared from the manager at all.
    7. I turned off my computer and put it off until the next day.
    8. The next day after the first start-up, it started working again, but after 10 minutes communication was limited again.
    9. I disconnected and wanted to reconnect to the network - again the same problem.
    10. The situation is the same as in points 1-6.
    11. I have installed all possible drivers for my laptop.
    12. I still haven't solved the problem

    Laptop - Compaq CQ58
    Card - Ralink RT3290

    I would like to ask for quick help, I need the internet in my laptop and it is impossible to connect to the router via cable.
    If you need any screenshots etc. I can attach them.
    Thank you very much in advance.
  • ADVERTISEMENT
  • #2 17274287
    Pedros050
    Level 43  
    Hello. What system do you have on this HP Compaq Presario CQ58-148SG?
  • ADVERTISEMENT
  • #3 17274291
    retroxpl
    Level 2  
    Windows 8.1 64bit, I was thinking about reinstalling on 7 or 10. That wouldn't be a problem.
  • ADVERTISEMENT
  • ADVERTISEMENT
  • #5 17274416
    retroxpl
    Level 2  
    I tried everything possible on this topic, some links do not work. Unfortunately, still nothing.
  • #6 17274425
    Pedros050
    Level 43  
    Originally it was Win 7 Home 64bit. Why did you switch to Win 8.1?
  • #7 17274432
    myszkoscielna
    Level 23  
    download and uruhcom linux live from usb.
    Does linux detect WIFI card?

    under linux, run a terminal and type
    lsusb
    lspci

    what does it show?
  • #8 17276767
    retroxpl
    Level 2  
    It's my girlfriend's laptop, with a Windows 8 sticker on the bottom, bought from a store with Windows 8.1 installed

    @myszkoscielna , I will download and throw the screen.

    Edit:
    @myszkoscielna Unfortunately I can't deal with this linux to usb.
  • #9 17277115
    myszkoscielna
    Level 23  
    linuxlive - no thinking you just need to create a bootable USB from an ISO file (use e.g. rufus.exe) did you do that? comp starts from USB?

Topic summary

The discussion revolves around a user experiencing issues with their WiFi adapter on an HP Compaq Presario CQ58-148SG laptop running Windows 8.1. After a temporary loss of connectivity, the WiFi card became undetectable despite multiple troubleshooting attempts, including checking the device manager, reinstalling drivers, and using command line tools. Other participants suggested checking compatibility issues with the Ralink RT3290 802.11bgn card and recommended testing the WiFi card using a Linux live USB to determine if the hardware is functioning. The user expressed difficulty in creating a bootable USB for Linux testing.
Summary generated by the language model.
ADVERTISEMENT