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Packard Bell Laptop: Frequent WiFi Disconnection on Windows 7 Ultimate SP1 64bit - Solutions

Marcinek002 14061 7
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  • #1 15646663
    Marcinek002
    Level 8  
    Hello!
    I have a problem:
    For some time now, the laptop has been losing its connection to the WiFi network. It happens that you do this five times a day. Sometimes the problem does not occur, the lottery. When the laptop is disconnected from the network, it should be put to sleep and then restarted. Then there's the internet again. I am sure about the router, it works great on other devices. What's up? What to do with this?

    Laptop info: (anything else you will need?)
    -Packard Bell
    -Windows 7 Ultimate SP1 64bit
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  • #2 15646843
    Hackmsr
    Level 23  
    Maybe try on other drivers. How exactly is losing? What does it display when you try to connect after something like this without putting it to sleep? Update the BIOS, though I doubt it will help.
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  • #3 15646950
    Marcinek002
    Level 8  
    The connection simply disappears. The laptop does not detect the WiFi network, and at the same time other devices read the network perfectly. No message appears, if the internet was "from the cable" it is like disconnecting the cable, it simply disappears. BIOS up-to-date. :)
  • #4 15646987
    leotdipl
    Level 23  
    Marcinek002 wrote:
    The connection simply disappears. The laptop does not detect the WiFi network, and at the same time other devices read the network perfectly. No message appears, if the internet was "from the cable" it is like disconnecting the cable, it simply disappears. BIOS up-to-date. :)


    driver problem in my opinion. Why? Because I have the same (Zenbook Asus UX31A).
    As long as I had Win 8.0 with WiFi there were no problems. After upgrading to Win 8.1, WiFi "breaks".
    Then it only helps to run the auto-repair - card reset (and there is a default gateway - before it was missing).

    See if resetting the WiFi card helps you? If so, this clue will be confirmed.
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  • #5 15647026
    Marcinek002
    Level 8  
    I have reset the card, now it remains to wait. Thank you anyway!
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  • #6 15647039
    Hackmsr
    Level 23  
    Check on other drivers, as I wrote above.
  • #7 15647120
    leotdipl
    Level 23  
    Marcinek002 wrote:
    I have reset the card, now it remains to wait. Thank you anyway!


    will solve the problem for 1 time. But it will probably still exist. Go back with the controls - as your friend suggests - and see.

    But maybe first take advantage of:
    -----------------------------------
    "Control Panel" -> "Administrative Tools" -> "Computer Management" (run as administrator).
    Now in the program (Computer Management) select -> "Event viewer"
    On the right you have the "Overview and Summary" window. Select Window -> "Summary of administrative events",
    and from him -> "Bugs". Find the DHCP-Client (1002). Double click. A window will open. There you will find the details of the problem.

    ps.
    I have something like this:
    DHCP 192.168.0.1 refused to lease the IP address 192.168.0.6 for the network adapter with the network address 0xCxxxxxxxxxxxx
    (The DHCP server sent a DHCPNACK message).

Topic summary

The discussion revolves around a Packard Bell laptop running Windows 7 Ultimate SP1 64bit that frequently disconnects from WiFi networks. The user experiences intermittent disconnections, with the laptop failing to detect the WiFi network while other devices remain connected. Suggestions include updating drivers, resetting the WiFi card, and checking the Event Viewer for DHCP-related errors. One user shared a similar experience with an Asus Zenbook after upgrading to Windows 8.1, indicating that driver issues may be a common cause. The user has attempted to reset the WiFi card and is awaiting results.
Summary generated by the language model.
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