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Asus Uefi Bios - EZ Mode - The computer does not react when turned on

Dani1989 9075 13
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  • #1 17275728
    Dani1989
    Level 7  
    I warmly welcome. I am new here and I would like to point out that green when it comes to computers, so I found myself hoping to find help.

    A few days ago the power was turned off while the computer was running. The next time you start your computer, the ASUS logo appears and then a black background with a flashing white dash in the upper left corner of the screen. I think something is wrong with the disk, but in the BIOS it "sees" it, and you can feel the characteristic vibrations when it touches it.

    Something about the computer:

    Windows 8 x64

    Asus Uefi Bios - EZ Mode

    Intel core i5 4440 3.10 GHZ

    SATA WDZ 20 EZRX 2TB drive

    DDR3 8 GB



    I hope you will help. The disk has important files for me, so I don't need a new one.



    Thank you in advance, best regards.
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  • #2 17275746
    mandrake13
    Level 27  
    Run some bootable system and enter SMART disk.
    Did you sometimes run out of power during the system upgrade?
    If there is data on the disk, it may have damaged your boot sector or some important boot files. In this case, you can repair the system from the original Windows media
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  • #3 17275952
    Dani1989
    Level 7  
    When I am at home, I will take care of it, although the data on the disk can be read. Because yesterday I connected the disk to my brother's computer with a second tape. It turns out that the partition where there is no system can be read without problems, while the system can not enter, writes that it is restricted.

    Added after 4 [hours] 21 [minutes]:

    I started windows with a USB stick and wanted to refresh the system, unfortunately the message "There was a problem refreshing the computer. No changes were made".
    system restore also does not work, although the message said that the restore was successful, unfortunately at restart again a black screen and a flashing white line.
  • #4 17277107
    310artur
    Level 43  
    Run any bootable Linux on this USB stick. In Linux, you'll find a SMART disk.
    Alternatively, run MHDD (also bootable) and read SMART. The disk may be damaged, not only the data on the disk, then you won't be able to recover the system, maybe you will pull out the data at most.
  • #5 17277977
    Dani1989
    Level 7  
    I fired with YUMI. When I want to make a SMART disk, the following message appears:
    Getting SMART attributes ... Error: Drive not ready
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  • #6 17278603
    310artur
    Level 43  
    Hmm, try something else, if you can't do it, it will mean something is wrong with the disc. It doesn't hurt to insert this disk into a PC as a second one and see how you can see it.
  • #7 17278618
    RADU23
    Moderator of Computers service
    Dani1989 wrote:
    The disk has important files for me, so I don't need a new one.

    Dani1989 wrote:
    When I am at home, I will take care of it, although the data on the disk can be read. Because yesterday I connected the disk to my brother's computer with a second tape. It turns out that the partition where there is no system can be read without problems, while the system can not enter, writes that it is restricted.

    The basic question in the light of the above, did you copy your colleague's important data to another medium?
  • #8 17278651
    310artur
    Level 43  
    I did not read about it, I admit - once it was connected there, SMART had to be read.
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  • #9 17278918
    Dani1989
    Level 7  
    From drive D, I copied all files, unfortunately I couldn't get to drive C where the system was installed (drive restricted).

    Maybe I will add when I plugged into another computer on a second tape, three partitions appeared:
    restricted disk E
    drive F where there are windows files etc. (I can't find a folder thanks to which I could get to the desktop, that's where I have some important data)
    drive G is the partition from which it was possible to copy the data

    Asus Uefi Bios - EZ Mode - The computer does not react when turned on
  • #10 17281426
    RADU23
    Moderator of Computers service
    Unfortunately, the disk is no longer suitable for system use.
    Surface problems (01), relocated sectors (05) and (C4).
  • #11 17281448
    Dani1989
    Level 7  
    Data can be recovered in some way?
  • #12 17281691
    310artur
    Level 43  
    Since you have access to the partition, copy ...
    I don't understand what you have a problem can't find the desktop ?? Come on, stop it.
    C: \ Users \ (account name) \ Desktop \ account name is the username you set there is the desktop
    C: \ Users \ (account name) \ Documents are documents
    Instead of C, the letter of the partition on which the system is (the one that died), which seems to be F for you.
    By the way, did you not come across e.g. search options? You probably remember the name of at least one file you need from this desktop.
  • #13 17283321
    Dani1989
    Level 7  
    And here is the dog buried because there is no Users \ Users folder. Search also found nothing.

    On system hiss, only such folders: Asus Uefi Bios - EZ Mode - The computer does not react when turned on
  • #14 17283502
    310artur
    Level 43  
    Since the search has not found it is gone. Now the question is whether you have changed the desktop path (because it can be done anyway) or somewhere in the heat of battle the folder has been deleted. I understand that hidden and systemic shows nothing? The sum of the data in the partition corresponds to the space used?

Topic summary

The user experienced a power outage while their computer was running, leading to a failure to boot properly. Upon restarting, the ASUS logo appears, followed by a black screen with a flashing cursor. The BIOS recognizes the SATA WDZ 20 EZRX 2TB drive, but the user suspects issues with the disk, particularly with the boot sector or important boot files. Attempts to refresh the system via a USB stick were unsuccessful, and SMART diagnostics indicated potential disk damage. The user managed to access some partitions but faced restrictions on the system drive, complicating data recovery efforts. Suggestions included using bootable Linux or MHDD for SMART diagnostics, and copying accessible files from the disk. Ultimately, the disk was deemed unsuitable for system use, raising concerns about data recovery options.
Summary generated by the language model.
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