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Asus Uefi Bios - EZ Mode - The computer does not react when turned on

Dani1989 9606 13
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  • #1 17275728
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    I warmly welcome. I am new here and I would like to point out that green when it comes to computers, so I found myself hoping to find help.

    A few days ago the power was turned off while the computer was running. The next time you start your computer, the ASUS logo appears and then a black background with a flashing white dash in the upper left corner of the screen. I think something is wrong with the disk, but in the BIOS it "sees" it, and you can feel the characteristic vibrations when it touches it.

    Something about the computer:

    Windows 8 x64

    Asus Uefi Bios - EZ Mode

    Intel core i5 4440 3.10 GHZ

    SATA WDZ 20 EZRX 2TB drive

    DDR3 8 GB



    I hope you will help. The disk has important files for me, so I don't need a new one.



    Thank you in advance, best regards.
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  • #2 17275746
    mandrake13
    Level 27  
    Posts: 859
    Help: 106
    Rate: 75
    Run some bootable system and enter SMART disk.
    Did you sometimes run out of power during the system upgrade?
    If there is data on the disk, it may have damaged your boot sector or some important boot files. In this case, you can repair the system from the original Windows media
  • #3 17275952
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    When I am at home, I will take care of it, although the data on the disk can be read. Because yesterday I connected the disk to my brother's computer with a second tape. It turns out that the partition where there is no system can be read without problems, while the system can not enter, writes that it is restricted.

    Added after 4 [hours] 21 [minutes]:

    I started windows with a USB stick and wanted to refresh the system, unfortunately the message "There was a problem refreshing the computer. No changes were made".
    system restore also does not work, although the message said that the restore was successful, unfortunately at restart again a black screen and a flashing white line.
  • #4 17277107
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Run any bootable Linux on this USB stick. In Linux, you'll find a SMART disk.
    Alternatively, run MHDD (also bootable) and read SMART. The disk may be damaged, not only the data on the disk, then you won't be able to recover the system, maybe you will pull out the data at most.
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  • #5 17277977
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    I fired with YUMI. When I want to make a SMART disk, the following message appears:
    Getting SMART attributes ... Error: Drive not ready
  • #6 17278603
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Hmm, try something else, if you can't do it, it will mean something is wrong with the disc. It doesn't hurt to insert this disk into a PC as a second one and see how you can see it.
  • #7 17278618
    RADU23
    VIP Meritorious for electroda.pl  
    Posts: 20717
    Help: 2427
    Rate: 1728
    Dani1989 wrote:
    The disk has important files for me, so I don't need a new one.

    Dani1989 wrote:
    When I am at home, I will take care of it, although the data on the disk can be read. Because yesterday I connected the disk to my brother's computer with a second tape. It turns out that the partition where there is no system can be read without problems, while the system can not enter, writes that it is restricted.

    The basic question in the light of the above, did you copy your colleague's important data to another medium?
  • #8 17278651
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    I did not read about it, I admit - once it was connected there, SMART had to be read.
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  • #9 17278918
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    From drive D, I copied all files, unfortunately I couldn't get to drive C where the system was installed (drive restricted).

    Maybe I will add when I plugged into another computer on a second tape, three partitions appeared:
    restricted disk E
    drive F where there are windows files etc. (I can't find a folder thanks to which I could get to the desktop, that's where I have some important data)
    drive G is the partition from which it was possible to copy the data

    Asus Uefi Bios - EZ Mode - The computer does not react when turned on
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  • #10 17281426
    RADU23
    VIP Meritorious for electroda.pl  
    Posts: 20717
    Help: 2427
    Rate: 1728
    Unfortunately, the disk is no longer suitable for system use.
    Surface problems (01), relocated sectors (05) and (C4).
  • #11 17281448
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    Data can be recovered in some way?
  • #12 17281691
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Since you have access to the partition, copy ...
    I don't understand what you have a problem can't find the desktop ?? Come on, stop it.
    C: \ Users \ (account name) \ Desktop \ account name is the username you set there is the desktop
    C: \ Users \ (account name) \ Documents are documents
    Instead of C, the letter of the partition on which the system is (the one that died), which seems to be F for you.
    By the way, did you not come across e.g. search options? You probably remember the name of at least one file you need from this desktop.
  • #13 17283321
    Dani1989
    Level 7  
    Posts: 6
    Rate: 1
    And here is the dog buried because there is no Users \ Users folder. Search also found nothing.

    On system hiss, only such folders: Asus Uefi Bios - EZ Mode - The computer does not react when turned on
  • #14 17283502
    310artur
    Level 43  
    Posts: 9002
    Help: 980
    Rate: 670
    Since the search has not found it is gone. Now the question is whether you have changed the desktop path (because it can be done anyway) or somewhere in the heat of battle the folder has been deleted. I understand that hidden and systemic shows nothing? The sum of the data in the partition corresponds to the space used?
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Topic summary

✨ The user experienced a power outage while their computer was running, leading to a failure to boot properly. Upon restarting, the ASUS logo appears, followed by a black screen with a flashing cursor. The BIOS recognizes the SATA WDZ 20 EZRX 2TB drive, but the user suspects issues with the disk, particularly with the boot sector or important boot files. Attempts to refresh the system via a USB stick were unsuccessful, and SMART diagnostics indicated potential disk damage. The user managed to access some partitions but faced restrictions on the system drive, complicating data recovery efforts. Suggestions included using bootable Linux or MHDD for SMART diagnostics, and copying accessible files from the disk. Ultimately, the disk was deemed unsuitable for system use, raising concerns about data recovery options.
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FAQ

TL;DR: ASUS UEFI/EZ Mode stuck at blinking cursor? 3 SMART fault flags (01, 05, C4) reported; "The disk is no longer suitable for system use." This FAQ shows how to back up first, check SMART, and only then try Windows boot repair. [Elektroda, RADU23, post #17281426]

Why it matters: Mishandling a borderline drive after a power loss can turn a recoverable situation into permanent data loss for ASUS UEFI users.

Quick Facts

Why does my ASUS UEFI PC show a blinking cursor after the logo?

Power loss can corrupt the boot sector or critical boot files. The disk may also be failing. Boot from external media, read the drive’s SMART, and attempt repair using original Windows media. Start with diagnostics before any write operations. [Elektroda, mandrake13, post #17275746]

How do I check SMART if Windows won’t boot?

Use a bootable environment. Linux live USBs and MHDD can read SMART without Windows. Avoid writing to the failing disk.
  1. Make a bootable Linux USB or MHDD stick.
  2. Boot from it and open the SMART viewer.
  3. Save a SMART report for attributes and errors. [Elektroda, 310artur, post #17277107]

SMART tools can’t read the disk. What next?

Try a different tool or move the drive to another PC as a secondary device. If SMART still won’t read, the drive likely has hardware issues. “It will mean something is wrong with the disc.” Prioritize data recovery over repair. [Elektroda, 310artur, post #17278603]

Can Windows Refresh or System Restore fix this boot issue?

They can fail when the disk is damaged. One case showed Refresh reporting no changes and Restore reporting success, yet boot still failed. Treat this as an escalation signal. Stop retries and move to data backup and hardware checks. [Elektroda, Dani1989, post #17275952]

How do I attempt a boot repair using Windows installation media?

Boot from the original Windows installer and select its repair options. Use Startup Repair or boot repair utilities. Do this only after confirming a healthy SMART report. If SMART flags errors, back up first and replace the drive. [Elektroda, mandrake13, post #17275746]

I can read D:, but C: says “restricted.” How do I recover files?

Copy from accessible partitions first. On the system partition, open Users\YourAccount to find Desktop and Documents. Replace the drive letter with the one shown on the host PC. Use search for known filenames if needed. Minimize writes to the failing drive. [Elektroda, 310artur, post #17281691]

Where is my Desktop when the failed drive mounts as F:?

Browse to F:\Users\YourAccount\Desktop and F:\Users\YourAccount\Documents. Replace YourAccount with the Windows username you used. The letter changes when attached externally, but the profile path does not. [Elektroda, 310artur, post #17281691]

Why can’t I find the Users folder at all on the system partition?

The profile could be moved or deleted. Enable viewing hidden and system files, then check again. Compare used space on the partition with expected data size to infer missing content. The Desktop path may have been changed to a custom location. [Elektroda, 310artur, post #17283502]

Is the drive safe to keep using if SMART shows 01, 05, and C4?

No. These attributes point to surface issues and reallocated or pending sectors. “Unfortunately, the disk is no longer suitable for system use.” Use the disk only for data recovery, then replace it. [Elektroda, RADU23, post #17281426]

Should I back up immediately if I still see my data?

Yes—copy important files to another medium right away. A member highlighted this priority by asking if you already backed up your key data. Avoid stress on the failing drive during backup. [Elektroda, RADU23, post #17278618]

I see three partitions (E:, F:, G:) when connected to another PC. What does that mean?

The disk contains multiple partitions. In one case, three appeared: a restricted one, a Windows files partition, and a data partition that was readable. Extract data from the readable partition first. Then attempt access to user profiles on the system partition. [Elektroda, Dani1989, post #17278918]

Will installing the disk as a secondary drive help diagnostics and recovery?

Yes. Add it as a secondary drive to observe access behavior and copy data safely. If issues persist even then, “it will mean something is wrong with the disc.” Stop writes and plan replacement. [Elektroda, 310artur, post #17278603]
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