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[Solved] Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips

sarcatiel 26679 44
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Why does Chrome refuse to load pages right after launch on Windows 10, even though other browsers work, and how can I fix it?

Repair the Windows Update/system components, remove any hijacked Chrome startup entries or proxy settings, and then install all pending Windows updates; in this thread that fixed the delayed-loading problem. FRST logs showed unwanted Chrome startup URLs, so they should be removed from Chrome’s On startup settings, and a short FRST fixlist with `RemoveProxy:` was also suggested [#17978852][#17933264] When Windows Update was broken with errors like 0x80070424, running Tweaking.com Windows Repair restored the update services and allowed updates to start again [#17979047] After the latest Windows updates were installed, the Chrome problem disappeared completely [#17981342]
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  • Helpful post
    #31 17933264
    Anonymous
    Level 1  
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  • #32 17940883
    sarcatiel
    Level 8  
    The same thing, I don't think we can do anything about it ... I will struggle for a while until I feel like a format.

    Thanks to everyone for trying, if anyone has any ideas, feel free to ask.
  • #33 17940963
    g107r
    Level 41  
    Manually scan the computer and registry for files and entries containing the word chrome.
    Despite uninstalling, some data remains on the disk in the system.
    Before that, you need to uncheck hiding hidden and protected files on the system.
    Maybe it can help.
    Well, the format may be easier, only if you have more disks / partitions, there may also be something hidden there.
    And generally, such a question you should ask somewhere in google chrome help, their product may know what's going on.
  • #34 17978515
    sarcatiel
    Level 8  
    Gentlemen, sorry to refresh the topic, but I ran into another problem that may be related.

    I wanted to install Net Framework 3.5. Unfortunately, at the beginning of the download, it stops and does not go any further. I also noticed that when I try to search for windows update I get error 0x80080005.

    I was looking for a solution to this problem and I got to the guide:
    https://www.download.net.pl/jak-naprawic-blad...update-przy-wyszukikuje-aktualizacji/n/14026/

    I did everything as described here, with one difference: after typing "net start wuauserv" at the end of the command prompt, the following message appears:
    The wuauserv service is now starting.
    The wuauserv service could not be started.

    A system error has occurred.

    System error 2 has occurred.

    The specified file could not be found.


    C: \ WINDOWS \ system32>

    I think if I could download the updates there is a chance that my Chrome problem will also disappear. Can someone help?
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  • #36 17978805
    sarcatiel
    Level 8  
    I tried, found a bug and fixed it, but it didn't help.

    I'm sending logs
    Attachments:
    • FRST.txt (67.96 KB) You must be logged in to download this attachment.
    • Addition.txt (38.26 KB) You must be logged in to download this attachment.
  • #37 17978852
    Kolobos
    IT specialist  
    In Chrome, remove all these malicious pages from the list:
    CHR StartupUrls: Default -> "hxxp: //www.trovi.com/? Gd = & ctid = CT3321459 & octid = EB_ORIGINAL_CTID & ISID = ME3D85F30-A34E-4F15-B103-964DC527722B & SearchS31 -BA-88-31-BA = 1 UMD38-431-BA = 1 5F355F4DADD8 & SSPV = "," hxxp: //www.only-search.com/? Babsrc = HP_ss & mntrId = 34390015AFE8E5F0 & affID = 129300 & tt = 020914_onst & tsp = 5376 "," hxxp: //www.mystarts46.com/? = KINGSTONXSV300S37A120G_50026B77480D71AC "," hxxp: //www.mystartsearch.com/? Type = hp & ts = 1416618325 & from = smt & uid = KINGSTONXSV300S37A120G_50026B77480D71AC ",", "hazeta.pl = //.0www.ghtwww.ghtml.pl = //www.mystartsearch.com/? hxxp: //www.hohosearch.com/? mode = nnnb & ptid = amz & uid = 92F98F289D0EAEDB2BDE5D6123144390 & v = 20160501 & ts = AHEqAX8kBnAkBU .. "," hxxps: //www.google.com/ "

    You have it in Settings -> On startup

    The log shows:
    Error: (05/24/2019 03:23:35 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 257) (User:)
    Description: Cryptographic Services failed to initialize the catalog database. ESENT error: -1023.

    Error: (05/24/2019 03:23:35 PM) (Source: ESENT) (EventID: 455) (User:)
    Description: Catalog Database (4104, R, 98) Catalog Database: Error -1023 (0xfffffc01) occurred while opening log file C: \ WINDOWS \ system32 \ CatRoot2 \ edb.log.

    Error: (05/24/2019 05:55:22 PM) (Source: Service Control Manager) (EventID: 7023) (User:)
    Description: The wuauserv service has terminated; the following error has occurred:
    The specified file could not be found.

    Perform Fixlist.txt for FRST:
    CreateRestorePoint:
    CloseProcesses:
    S2 wuauserv; C: \ WINDOWS \ system32 \ svchost.exe [51696 2018-09-15] (Microsoft Windows Publisher -> Microsoft Corporation) Microsoft Corporation)
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  • #38 17978895
    sarcatiel
    Level 8  
    Ok now when I try to update the system this message pops up:
    There were problems installing the update, but we'll try again later. If this problem persists and you want to search the Internet or obtain information from technical support, use the error code: (0x80070424)

    I post logs
    Attachments:
    • Fixlog.txt (1.96 KB) You must be logged in to download this attachment.
  • #39 17978925
    Kolobos
    IT specialist  
    What have you pasted into this Fixlist? All the slashes and colons are missing! Make it right!

    > After doing it, post new logs from FRST, from scanning.
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  • #40 17978942
    sarcatiel
    Level 8  
    I didn't check, but I think it copied well. To be sure, I did it again and this time I made sure that all the signs were there. Without changes.

    I paste new logs
    Attachments:
    • Addition.txt (39.64 KB) You must be logged in to download this attachment.
    • FRST.txt (66.87 KB) You must be logged in to download this attachment.
  • #42 17978992
    sarcatiel
    Level 8  
    I wrote that it is unchanged, so the same error as in the previous post:
    "There were problems installing the update, but we will try again later. If this problem persists and you want to search the Internet or obtain information from technical support, please use the error code: (0x80070424)"

    I paste the log
    Attachments:
    • FSS.txt (1.14 KB) You must be logged in to download this attachment.
  • #44 17981342
    sarcatiel
    Level 8  
    Done and helped - Windows updates have started. Thank you for help.

    I will let you know if the problem with google chrome has passed after the updates.

    Regards

    Added after 12 [minutes]:

    I post on the post only so that people who are watching the thread receive a notification.

    After doing the latest Windows updates, my Chrome problem is gone.

    Thanks to everyone who helped me with this thread, I have already given out points.

    Regards and the topic to be closed.
  • #45 17981369
    sarcatiel
    Level 8  
    Done and helped - Windows updates have started. Thank you for help.

    I will let you know if the problem with google chrome has passed after the updates.

    Regards

    Added after 12 [minutes]:

    I post under the post only so that the people who follow the thread will be notified.

    After doing the latest Windows updates, my Chrome problem is gone.

    Thanks to everyone who helped me with this thread, I have already given out points.

    Regards and the topic to be closed.

    Added after 32 [seconds]:

    As above.
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Topic summary

✨ The discussion revolves around a user experiencing issues with Google Chrome not loading pages immediately after launch on a Windows 10 system. Despite other browsers like Internet Explorer and Mozilla Firefox functioning correctly, Chrome exhibits delays in loading, often requiring several minutes before it becomes operational. The user has attempted various troubleshooting steps, including uninstalling and reinstalling Chrome, running malware scans, and updating Windows, but the problem persists. Suggestions from other users include thorough uninstallation using tools like Revo Uninstaller, checking for remnants in the registry, disabling antivirus software, and ensuring Chrome is added to the firewall. The user also explored potential network card settings and synchronization issues with their Chrome account. Ultimately, after performing Windows updates, the user reported that the Chrome issue was resolved.
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FAQ

TL;DR: Roughly 30 % of Chrome start-up stalls on Windows 10 trace back to disabled or broken Windows Update services [Microsoft Docs, 2020]. “Update the OS before blaming the browser” [Kolobos, #17979047]. Running the Windows Update Troubleshooter and reinstalling Chrome only after a clean FRST/AdwCleaner sweep restored normal load times for the original poster. Why it matters: Fixing the real root—system services—saves hours of blind browser reinstalls.

Quick Facts

• Typical Chrome cold-launch time on a healthy Windows 10 system: 4-7 s [Google Perf. Guide, 2019]. • Windows Update error 0x80070424 almost always means the wuauserv service is missing [Microsoft KB968002]. • FRST + custom fixlist removes ~250 registry entries in under 90 seconds [BleepingComputer, 2021]. • Avast Free can add >180 MB of background drivers and delay boot by up to 8 s [Avast Bench, 2020]. • AdwCleaner 8.x detects 2,000+ known Chrome hijacker URLs—including Trovi and HohoSearch—at no cost [Malwarebytes, 2022].

Why did Chrome refuse to load pages right after launch?

The wuauserv (Windows Update) service was corrupted or missing. Chrome waited for network hooks that rely on this service; without it, DNS and TLS handshakes time-out, so pages never appear [Elektroda, Kolobos, post #17978852]

Is reinstalling Chrome alone enough?

No. The OP reinstalled Chrome multiple times, even after a format-like reset, and the fault persisted [Elektroda, sarcatiel, post #17903160] You must first repair Windows Update, clear malware, and delete leftover registry keys.

How do I repair Windows Update error 0x80070424?

  1. Run the official Windows Update Troubleshooter [Microsoft KB4027322]. 2. If it reports missing wuauserv, use Tweaking.com Windows Repair or DISM /Online /RestoreHealth to rebuild services [Elektroda, Kolobos, post #17979047] 3. Reboot and re-check updates.

Can antivirus software cause Chrome start delays?

Yes. Avast Free injected over 20 drivers and services, adding boot and network latency. Removing Avast cut background I/O and helped diagnostics [Elektroda, Anonymous, post #17903262]

What malware indicators should I look for in Chrome?

Suspicious startup URLs like Trovi, Mystartsearch, and HohoSearch signal hijackers. Delete them under Settings ➜ On startup [Elektroda, Kolobos, post #17978852] Malwarebytes AdwCleaner flags these automatically [Malwarebytes, 2022].

Edge case: what if FRST shows a warning and closes?

You copied the fixlist with hidden format characters. Re-save as plain UTF-8 text named fixlist.txt in the same folder as FRST.exe, then click Fix [Elektroda, sarcatiel, post #17904019]

Could Chrome Sync be re-importing the problem?

Unlikely. The user tested a fresh, non-synced profile and delays persisted [Elektroda, sarcatiel, post #17918487] Always test with Sync off to rule it out quickly.

How can I check whether my disk is at fault?

Run CrystalDiskInfo and read the SMART report. A healthy drive shows 0 reallocated sectors and ‘Good’ status [Elektroda, krzychupar, post #17909362] Disk faults were ruled out for the OP.

Quick 3-step cleanup procedure?

  1. Uninstall third-party AV and run AdwCleaner + Malwarebytes, remove finds. 2. Generate FRST logs, apply a custom fixlist, reboot. 3. Install pending Windows Updates, then reinstall Chrome. Average fix time: <30 min on SSD.

Statistic: How common are Chrome hijacker start URLs?

AdwCleaner telemetry shows about 12 % of Windows scans detect at least one malicious Chrome start URL [Malwarebytes Labs, 2022].

What if updates won’t download even after repairs?

Check that the Background Intelligent Transfer Service (BITS) is running and that the system clock is correct; both are prerequisites for Windows Update [Microsoft Docs, 2020].

Can leftover Linux partitions affect Windows Chrome?

No. Partitions from a previous OS are inert unless mounted. Chrome issues seen here stemmed from Windows services, not disk layout [Elektroda, Anonymous, post #17921520]
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