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[Solved] Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips

sarcatiel 23916 44
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  • #1 17899716
    sarcatiel
    Level 8  
    Good morning

    I have an unusual problem with Google Chrome. Well, right after turning it on, the browser does not load any pages. She thinks, thinks, and that's it, as if she had trouble connecting to the internet. At the same time, eg IE or mozilla works fine. After two minutes, it "hangs up" and I can browse the internet. Sometimes it takes longer, sometimes some sites, such as YouTube, will be loaded after a while and others still do not want to.

    Windows 10, updates done, new files, freshly formatted. What I have already tried to do and to no avail:
    - uninstalling Chrome and reinstalling
    -Malwerebytes scan
    - removal of the antivirus
    - Windows 10 update upload.

    Please help - I want to use Chrome on my laptop and the problem is very bothersome.
    What to do?
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  • #2 17900929
    nocot
    Level 8  
    Usually after uninstalling the program, there are still old files in many places that the uninstaller has not removed - mainly outside the Program Files folder. Plus values in the registry, which are often still after the program has been removed. My bet is that these are the faulty files that remained after uninstalling the browser; therefore, after reinstalling it, the problem may recur. I would recommend that you google the information on how to thoroughly uninstall programs, there are even programs that do this (I haven't tested). Maybe it will help.
  • #3 17903160
    sarcatiel
    Level 8  
    I did what you prompted:
    -I installed the revo uninstaller and removed the chrome with all the remnants
    -in addition, I drove the entire system with the ccleaner
    -after restarting the computer, I reinstalled Chrome

    Unfortunately there are no changes. Maybe someone else will tell me what to do? I tried to scan the computer with FRST - it showed some errors but I can't get the FIX file ...
  • #4 17903178
    Anonymous
    Level 1  
  • #6 17903262
    Anonymous
    Level 1  
  • #7 17904019
    sarcatiel
    Level 8  
    I did everything as you wrote up to the launch with FRST programs. I copied what you wrote to my notebook, I named it appropriately, but after clicking on "repair", the message "warning: An unauthorized repair attempt was made. The tool will be closed to prevent system damage" pops up.

    What to do with this? At this point, the problem with Chrome persists.
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  • #8 17904100
    Anonymous
    Level 1  
  • Helpful post
    #10 17904255
    Anonymous
    Level 1  
  • #11 17905021
    sarcatiel
    Level 8  
    Chrome is added to the firewall from the beginning, the problem also occurs without the antivirus.

    The laptop is a new purchase - I bought a used one from a website that put windows 10 on it (previously linux was installed). I assumed that the format was done but can you check it somehow?

    However, I would not like to do the format - I have just finished configuring, moving all the things I need to do, etc ...

    Maybe someone else has an idea?
  • #12 17909314
    sarcatiel
    Level 8  
    I'm sorry to raise the topic, but I hope that someone has an idea what could be wrong? I can let naqwet through Team viewer to view settings ..
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  • #14 17911161
    sarcatiel
    Level 8  
    You mean something like this (file attached)?

    PS
    Manga character overlays for the hard drive diagnostic program ... this is how it must be Japan ... :)
  • #15 17911216
    krzychupar
    Level 43  
    Disk SMART is OK and does not show disk failure. Post new FRST logs.
  • #17 17911369
    krzychupar
    Level 43  
    Open the system notebook and paste:

    CloseProcesses:
    Task: {CBF05E8B-6F7B-4638-BD81-7213C2A8D388} - \ Microsoft \ Windows \ UNP \ RunUpdateNotificationMgr -> File missing No file C: \ WINDOWS \ system32 \ Macromed \ Flash \ NPSWF64_32_0_0_171.dll [No file]
    FF Plugin-x32: @ adobe.com / FlashPlayer -> C: \ WINDOWS \ SysWOW64 \ Macromed \ Flash \ NPSWF32_32_0_0_171.dll [No file]
    FF Plugin-x32: @ nvidia.com / 3DVision -> C: \ Program Files (x86) \ NVIDIA Corporation \ 3D Vision \ npnv3dv.dll [No file]
    FF Plugin-x32: @ nvidia.com / 3DVisionStreaming -> C: \ Program Files (x86) \ NVIDIA Corporation \ 3D Vision \ npnv3dvstreaming.dll [No file]
    FF Plugin-x32: @ tools.google.com / Google Update; version = 3 -> C: \ Program Files (x86) \ Google \ Update \ 1.3.34.7 \ npGoogleUpdate3.dll [No file]
    FF Plugin-x32: @ tools.google.com / Google Update; version = 9 -> C: \ Program Files (x86) \ Google \ Update \ 1.3.34.7 \ npGoogleUpdate3.dll [No file]
    FF Plugin-x32: Adobe Reader -> C: \ Program Files (x86) \ Adobe \ Acrobat Reader DC \ Reader \ AIR \ nppdf32.dll [No file]
    CHR StartupUrls: Default -> "hxxp: //www.trovi.com/? Gd = & ctid = CT3321459 & octid = EB_ORIGINAL_CTID & ISID = ME3D85F30-A34E-4F15-B103-964DC527722B & SearchS31 -BA-88-31-BA = 1 UMD38-431-BA = 1 5F355F4DADD8 & SSPV = "," hxxp: //www.only-search.com/? Babsrc = HP_ss & mntrId = 34390015AFE8E5F0 & affID = 129300 & tt = 020914_onst & tsp = 5376 "," hxxp: //www.mystarts46.com/? = KINGSTONXSV300S37A120G_50026B77480D71AC "," hxxp: //www.mystartsearch.com/? Type = hp & ts = 1416618325 & from = smt & uid = KINGSTONXSV300S37A120G_50026B77480D71AC ",", "hazeta.pl = //.0www.ghtwww.ghtml.pl = //www.mystartsearch.com/? hxxp: //www.hohosearch.com/? mode = nnnb & ptid = amz & uid = 92F98F289D0EAEDB2BDE5D6123144390 & v = 20160501 & ts = AHEqAX8kBnAkBU .. "," hxxps: //www.google.com/ "
    2019-04-13 14:43 - 2019-04-13 14:46 - 000000000 ____D C: \ AdwCleaner

    Save the file as fixlist.txt and put it in the folder where you have FRST.exe.
    Run FRST and click Fix.

    After doing it, post new logs from FRST.

    Next time you post FRST logs, do not select anything else before scanning.
  • #18 17911819
    sarcatiel
    Level 8  
    I did as you instructed. Immediately after rebooting the laptop, Chrome worked immediately after being turned on. Unfortunately, after closing the browser and turning it on again, the same problem - I try to load pages as if I have a weak net or no net, and after a moment of "thinking" it crashes the information that This site is unreachable. "

    Here is my observation - Chrome worked immediately after turning on (right after restarting the laptop) because at the same time Steam sent me some notifications. In general, I noticed that when Chrome does not want to move and I open the same page in Mozilla, Chrome suddenly loads it too. Strange symptom - I have to start loading something via the Internet elsewhere and then Chrome starts too. The problem is that it often starts loading without problems pages that I have opened on Mozilla, but it still can't load other pages.

    I am pasting FixLog, if you have any ideas, please help.
  • #19 17918134
    krzychupar
    Level 43  
    Post new FRST logs. And do not post a fixlog because you don't need it for anything.
  • #20 17918150
    Anonymous
    Level 1  
  • #21 17918153
    g107r
    Level 41  
    Have Chrome account sync turned on?
    Maybe you have a pest there and each time you open your browser, the settings saved on the Internet are synchronized with those * just cleaned * on your computer - and the problem returns?
  • #22 17918487
    sarcatiel
    Level 8  
    In sequence:

    joahn2: Your statement is terribly chaotic ... where is the frame missing in the lapkt? I have 16GB. JAVA for active html graphics - where can I find such a miracle?

    krzychupar, Tomequ123: I am putting new logs in the attachment

    g107r: yes I have sync on. How can we verify that this is the problem?

    EDIT:
    g107r: I fired chrome, installed it and didn't sync - still the same problem ...

    Regards
  • #23 17918549
    krzychupar
    Level 43  
    You cannot see it in the infection logs. Restore chrome to default settings and check cmd pings on www.google.pl -t before and after reset.
  • #24 17918595
    sarcatiel
    Level 8  
    I am asking for instructions on how to check pings
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  • #25 17918605
    g107r
    Level 41  
    START menu, in the "search" field you enter "cmd" and click the found "run as administrator"
    Type ping www.google.pl in the window
  • Helpful post
    #26 17918611
    krzychupar
    Level 43  
    In the Start menu, you enter cmd in the search field, run cmd and enter the ping command www.google.pl -t and check the access times. After a run of about 20 responses, stop the ping by pressing LCtrl + c and will post a screen shot of cmd.
  • #28 17921513
    sarcatiel
    Level 8  
    Gentlemen, no one is tempted to review Chrome or network card settings? Maybe there is something mixed up there?

    Ev. can you somehow check if the laptop was actually formatted? Maybe they just uploaded Windows 10 and there are some Linux garbage left that is messing around?

    I am trying to look for some reason. I know the format will probably do the job, but uploading all the shit I need for work is a chore and I don't want to go through this again ...

    Regards
  • #29 17921520
    Anonymous
    Level 1  
  • #30 17933242
    sarcatiel
    Level 8  
    I am pasting the screen with internet settings
    Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips

Topic summary

The discussion revolves around a user experiencing issues with Google Chrome not loading pages immediately after launch on a Windows 10 system. Despite other browsers like Internet Explorer and Mozilla Firefox functioning correctly, Chrome exhibits delays in loading, often requiring several minutes before it becomes operational. The user has attempted various troubleshooting steps, including uninstalling and reinstalling Chrome, running malware scans, and updating Windows, but the problem persists. Suggestions from other users include thorough uninstallation using tools like Revo Uninstaller, checking for remnants in the registry, disabling antivirus software, and ensuring Chrome is added to the firewall. The user also explored potential network card settings and synchronization issues with their Chrome account. Ultimately, after performing Windows updates, the user reported that the Chrome issue was resolved.
Summary generated by the language model.
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