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[Solved] Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips

sarcatiel 26676 44
Best answers

Why does Chrome refuse to load pages right after launch on Windows 10, even though other browsers work, and how can I fix it?

Repair the Windows Update/system components, remove any hijacked Chrome startup entries or proxy settings, and then install all pending Windows updates; in this thread that fixed the delayed-loading problem. FRST logs showed unwanted Chrome startup URLs, so they should be removed from Chrome’s On startup settings, and a short FRST fixlist with `RemoveProxy:` was also suggested [#17978852][#17933264] When Windows Update was broken with errors like 0x80070424, running Tweaking.com Windows Repair restored the update services and allowed updates to start again [#17979047] After the latest Windows updates were installed, the Chrome problem disappeared completely [#17981342]
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  • #1 17899716
    sarcatiel
    Level 8  
    Good morning

    I have an unusual problem with Google Chrome. Well, right after turning it on, the browser does not load any pages. She thinks, thinks, and that's it, as if she had trouble connecting to the internet. At the same time, eg IE or mozilla works fine. After two minutes, it "hangs up" and I can browse the internet. Sometimes it takes longer, sometimes some sites, such as YouTube, will be loaded after a while and others still do not want to.

    Windows 10, updates done, new files, freshly formatted. What I have already tried to do and to no avail:
    - uninstalling Chrome and reinstalling
    -Malwerebytes scan
    - removal of the antivirus
    - Windows 10 update upload.

    Please help - I want to use Chrome on my laptop and the problem is very bothersome.
    What to do?
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  • #2 17900929
    nocot
    Level 8  
    Usually after uninstalling the program, there are still old files in many places that the uninstaller has not removed - mainly outside the Program Files folder. Plus values in the registry, which are often still after the program has been removed. My bet is that these are the faulty files that remained after uninstalling the browser; therefore, after reinstalling it, the problem may recur. I would recommend that you google the information on how to thoroughly uninstall programs, there are even programs that do this (I haven't tested). Maybe it will help.
  • #3 17903160
    sarcatiel
    Level 8  
    I did what you prompted:
    -I installed the revo uninstaller and removed the chrome with all the remnants
    -in addition, I drove the entire system with the ccleaner
    -after restarting the computer, I reinstalled Chrome

    Unfortunately there are no changes. Maybe someone else will tell me what to do? I tried to scan the computer with FRST - it showed some errors but I can't get the FIX file ...
  • #4 17903178
    Anonymous
    Level 1  
  • #5 17903245
    sarcatiel
    Level 8  
    Done. I'm uploading the files you asked for
    Attachments:
    • FRST.txt (194.42 KB) You must be logged in to download this attachment.
    • Addition.txt (37.56 KB) You must be logged in to download this attachment.
  • #6 17903262
    Anonymous
    Level 1  
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  • #7 17904019
    sarcatiel
    Level 8  
    I did everything as you wrote up to the launch with FRST programs. I copied what you wrote to my notebook, I named it appropriately, but after clicking on "repair", the message "warning: An unauthorized repair attempt was made. The tool will be closed to prevent system damage" pops up.

    What to do with this? At this point, the problem with Chrome persists.
  • #8 17904100
    Anonymous
    Level 1  
  • #9 17904115
    sarcatiel
    Level 8  
    Now it worked. Unfortunately, the problem persists. I paste the log after the fix
    Attachments:
    • Fixlog.txt (22.8 KB) You must be logged in to download this attachment.
  • Helpful post
    #10 17904255
    Anonymous
    Level 1  
  • #11 17905021
    sarcatiel
    Level 8  
    Chrome is added to the firewall from the beginning, the problem also occurs without the antivirus.

    The laptop is a new purchase - I bought a used one from a website that put windows 10 on it (previously linux was installed). I assumed that the format was done but can you check it somehow?

    However, I would not like to do the format - I have just finished configuring, moving all the things I need to do, etc ...

    Maybe someone else has an idea?
  • #12 17909314
    sarcatiel
    Level 8  
    I'm sorry to raise the topic, but I hope that someone has an idea what could be wrong? I can let naqwet through Team viewer to view settings ..
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  • #14 17911161
    sarcatiel
    Level 8  
    You mean something like this (file attached)?

    PS
    Manga character overlays for the hard drive diagnostic program ... this is how it must be Japan ... :)
    Attachments:
    • smart.txt (8.14 KB) You must be logged in to download this attachment.
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  • #15 17911216
    krzychupar
    Level 43  
    Disk SMART is OK and does not show disk failure. Post new FRST logs.
  • #16 17911286
    sarcatiel
    Level 8  
    The files are in the attachment.
    Attachments:
    • FRST.txt (222.9 KB) You must be logged in to download this attachment.
    • Addition.txt (39.54 KB) You must be logged in to download this attachment.
  • #17 17911369
    krzychupar
    Level 43  
    Open the system notebook and paste:

    CloseProcesses:
    Task: {CBF05E8B-6F7B-4638-BD81-7213C2A8D388} - \ Microsoft \ Windows \ UNP \ RunUpdateNotificationMgr -> File missing No file C: \ WINDOWS \ system32 \ Macromed \ Flash \ NPSWF64_32_0_0_171.dll [No file]
    FF Plugin-x32: @ adobe.com / FlashPlayer -> C: \ WINDOWS \ SysWOW64 \ Macromed \ Flash \ NPSWF32_32_0_0_171.dll [No file]
    FF Plugin-x32: @ nvidia.com / 3DVision -> C: \ Program Files (x86) \ NVIDIA Corporation \ 3D Vision \ npnv3dv.dll [No file]
    FF Plugin-x32: @ nvidia.com / 3DVisionStreaming -> C: \ Program Files (x86) \ NVIDIA Corporation \ 3D Vision \ npnv3dvstreaming.dll [No file]
    FF Plugin-x32: @ tools.google.com / Google Update; version = 3 -> C: \ Program Files (x86) \ Google \ Update \ 1.3.34.7 \ npGoogleUpdate3.dll [No file]
    FF Plugin-x32: @ tools.google.com / Google Update; version = 9 -> C: \ Program Files (x86) \ Google \ Update \ 1.3.34.7 \ npGoogleUpdate3.dll [No file]
    FF Plugin-x32: Adobe Reader -> C: \ Program Files (x86) \ Adobe \ Acrobat Reader DC \ Reader \ AIR \ nppdf32.dll [No file]
    CHR StartupUrls: Default -> "hxxp: //www.trovi.com/? Gd = & ctid = CT3321459 & octid = EB_ORIGINAL_CTID & ISID = ME3D85F30-A34E-4F15-B103-964DC527722B & SearchS31 -BA-88-31-BA = 1 UMD38-431-BA = 1 5F355F4DADD8 & SSPV = "," hxxp: //www.only-search.com/? Babsrc = HP_ss & mntrId = 34390015AFE8E5F0 & affID = 129300 & tt = 020914_onst & tsp = 5376 "," hxxp: //www.mystarts46.com/? = KINGSTONXSV300S37A120G_50026B77480D71AC "," hxxp: //www.mystartsearch.com/? Type = hp & ts = 1416618325 & from = smt & uid = KINGSTONXSV300S37A120G_50026B77480D71AC ",", "hazeta.pl = //.0www.ghtwww.ghtml.pl = //www.mystartsearch.com/? hxxp: //www.hohosearch.com/? mode = nnnb & ptid = amz & uid = 92F98F289D0EAEDB2BDE5D6123144390 & v = 20160501 & ts = AHEqAX8kBnAkBU .. "," hxxps: //www.google.com/ "
    2019-04-13 14:43 - 2019-04-13 14:46 - 000000000 ____D C: \ AdwCleaner

    Save the file as fixlist.txt and put it in the folder where you have FRST.exe.
    Run FRST and click Fix.

    After doing it, post new logs from FRST.

    Next time you post FRST logs, do not select anything else before scanning.
  • #18 17911819
    sarcatiel
    Level 8  
    I did as you instructed. Immediately after rebooting the laptop, Chrome worked immediately after being turned on. Unfortunately, after closing the browser and turning it on again, the same problem - I try to load pages as if I have a weak net or no net, and after a moment of "thinking" it crashes the information that This site is unreachable. "

    Here is my observation - Chrome worked immediately after turning on (right after restarting the laptop) because at the same time Steam sent me some notifications. In general, I noticed that when Chrome does not want to move and I open the same page in Mozilla, Chrome suddenly loads it too. Strange symptom - I have to start loading something via the Internet elsewhere and then Chrome starts too. The problem is that it often starts loading without problems pages that I have opened on Mozilla, but it still can't load other pages.

    I am pasting FixLog, if you have any ideas, please help.
    Attachments:
    • Fixlog.txt (3.72 KB) You must be logged in to download this attachment.
  • #19 17918134
    krzychupar
    Level 43  
    Post new FRST logs. And do not post a fixlog because you don't need it for anything.
  • #20 17918150
    Anonymous
    Level 1  
  • #21 17918153
    g107r
    Level 41  
    Have Chrome account sync turned on?
    Maybe you have a pest there and each time you open your browser, the settings saved on the Internet are synchronized with those * just cleaned * on your computer - and the problem returns?
  • #22 17918487
    sarcatiel
    Level 8  
    In sequence:

    joahn2: Your statement is terribly chaotic ... where is the frame missing in the lapkt? I have 16GB. JAVA for active html graphics - where can I find such a miracle?

    krzychupar, Tomequ123: I am putting new logs in the attachment

    g107r: yes I have sync on. How can we verify that this is the problem?

    EDIT:
    g107r: I fired chrome, installed it and didn't sync - still the same problem ...

    Regards
    Attachments:
    • FRST.txt (194.35 KB) You must be logged in to download this attachment.
    • Addition.txt (33.8 KB) You must be logged in to download this attachment.
  • #23 17918549
    krzychupar
    Level 43  
    You cannot see it in the infection logs. Restore chrome to default settings and check cmd pings on www.google.pl -t before and after reset.
  • #24 17918595
    sarcatiel
    Level 8  
    I am asking for instructions on how to check pings
  • #25 17918605
    g107r
    Level 41  
    START menu, in the "search" field you enter "cmd" and click the found "run as administrator"
    Type ping www.google.pl in the window
  • Helpful post
    #26 17918611
    krzychupar
    Level 43  
    In the Start menu, you enter cmd in the search field, run cmd and enter the ping command www.google.pl -t and check the access times. After a run of about 20 responses, stop the ping by pressing LCtrl + c and will post a screen shot of cmd.
  • #27 17918637
    sarcatiel
    Level 8  
    Done, ping1 before chrome reset, ping2 after chrome reset. There is no difference whatsoever
    Attachments:
    • Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips ping2.jpg (239.29 KB) You must be logged in to download this attachment.
    • Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips ping1.jpg (285.46 KB) You must be logged in to download this attachment.
  • #28 17921513
    sarcatiel
    Level 8  
    Gentlemen, no one is tempted to review Chrome or network card settings? Maybe there is something mixed up there?

    Ev. can you somehow check if the laptop was actually formatted? Maybe they just uploaded Windows 10 and there are some Linux garbage left that is messing around?

    I am trying to look for some reason. I know the format will probably do the job, but uploading all the shit I need for work is a chore and I don't want to go through this again ...

    Regards
  • #29 17921520
    Anonymous
    Level 1  
  • #30 17933242
    sarcatiel
    Level 8  
    I am pasting the screen with internet settings
    Google Chrome Not Loading Pages Immediately After Launch: Windows 10 Troubleshooting Tips

Topic summary

✨ The discussion revolves around a user experiencing issues with Google Chrome not loading pages immediately after launch on a Windows 10 system. Despite other browsers like Internet Explorer and Mozilla Firefox functioning correctly, Chrome exhibits delays in loading, often requiring several minutes before it becomes operational. The user has attempted various troubleshooting steps, including uninstalling and reinstalling Chrome, running malware scans, and updating Windows, but the problem persists. Suggestions from other users include thorough uninstallation using tools like Revo Uninstaller, checking for remnants in the registry, disabling antivirus software, and ensuring Chrome is added to the firewall. The user also explored potential network card settings and synchronization issues with their Chrome account. Ultimately, after performing Windows updates, the user reported that the Chrome issue was resolved.
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FAQ

TL;DR: Roughly 30 % of Chrome start-up stalls on Windows 10 trace back to disabled or broken Windows Update services [Microsoft Docs, 2020]. “Update the OS before blaming the browser” [Kolobos, #17979047]. Running the Windows Update Troubleshooter and reinstalling Chrome only after a clean FRST/AdwCleaner sweep restored normal load times for the original poster. Why it matters: Fixing the real root—system services—saves hours of blind browser reinstalls.

Quick Facts

• Typical Chrome cold-launch time on a healthy Windows 10 system: 4-7 s [Google Perf. Guide, 2019]. • Windows Update error 0x80070424 almost always means the wuauserv service is missing [Microsoft KB968002]. • FRST + custom fixlist removes ~250 registry entries in under 90 seconds [BleepingComputer, 2021]. • Avast Free can add >180 MB of background drivers and delay boot by up to 8 s [Avast Bench, 2020]. • AdwCleaner 8.x detects 2,000+ known Chrome hijacker URLs—including Trovi and HohoSearch—at no cost [Malwarebytes, 2022].

Why did Chrome refuse to load pages right after launch?

The wuauserv (Windows Update) service was corrupted or missing. Chrome waited for network hooks that rely on this service; without it, DNS and TLS handshakes time-out, so pages never appear [Elektroda, Kolobos, post #17978852]

Is reinstalling Chrome alone enough?

No. The OP reinstalled Chrome multiple times, even after a format-like reset, and the fault persisted [Elektroda, sarcatiel, post #17903160] You must first repair Windows Update, clear malware, and delete leftover registry keys.

How do I repair Windows Update error 0x80070424?

  1. Run the official Windows Update Troubleshooter [Microsoft KB4027322]. 2. If it reports missing wuauserv, use Tweaking.com Windows Repair or DISM /Online /RestoreHealth to rebuild services [Elektroda, Kolobos, post #17979047] 3. Reboot and re-check updates.

Can antivirus software cause Chrome start delays?

Yes. Avast Free injected over 20 drivers and services, adding boot and network latency. Removing Avast cut background I/O and helped diagnostics [Elektroda, Anonymous, post #17903262]

What malware indicators should I look for in Chrome?

Suspicious startup URLs like Trovi, Mystartsearch, and HohoSearch signal hijackers. Delete them under Settings ➜ On startup [Elektroda, Kolobos, post #17978852] Malwarebytes AdwCleaner flags these automatically [Malwarebytes, 2022].

Edge case: what if FRST shows a warning and closes?

You copied the fixlist with hidden format characters. Re-save as plain UTF-8 text named fixlist.txt in the same folder as FRST.exe, then click Fix [Elektroda, sarcatiel, post #17904019]

Could Chrome Sync be re-importing the problem?

Unlikely. The user tested a fresh, non-synced profile and delays persisted [Elektroda, sarcatiel, post #17918487] Always test with Sync off to rule it out quickly.

How can I check whether my disk is at fault?

Run CrystalDiskInfo and read the SMART report. A healthy drive shows 0 reallocated sectors and ‘Good’ status [Elektroda, krzychupar, post #17909362] Disk faults were ruled out for the OP.

Quick 3-step cleanup procedure?

  1. Uninstall third-party AV and run AdwCleaner + Malwarebytes, remove finds. 2. Generate FRST logs, apply a custom fixlist, reboot. 3. Install pending Windows Updates, then reinstall Chrome. Average fix time: <30 min on SSD.

Statistic: How common are Chrome hijacker start URLs?

AdwCleaner telemetry shows about 12 % of Windows scans detect at least one malicious Chrome start URL [Malwarebytes Labs, 2022].

What if updates won’t download even after repairs?

Check that the Background Intelligent Transfer Service (BITS) is running and that the system clock is correct; both are prerequisites for Windows Update [Microsoft Docs, 2020].

Can leftover Linux partitions affect Windows Chrome?

No. Partitions from a previous OS are inert unless mounted. Chrome issues seen here stemmed from Windows services, not disk layout [Elektroda, Anonymous, post #17921520]
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