Restarting Satel Integra Control Panel or ETHM-1 Module Without Power Cycling

Hello,
I will be grateful for a hint as to which function of the keypad should be selected in order to restart the control panel - exactly as it occurs after a temporary power outage at home.
I am carrying out work related to the modernization of the LAN network at home and my DHCP server (in my case it is UniFi Security Gateway) gave the ETHM-1 module the wrong IP address that I need. I have already changed the IP on the DHCP server to the correct one (permanent), but I suspect that ETHM-1 will accept it only after a restart. I don`t want to turn off the fuses at home, because it will reset everything: the ADSL modem/router, Security Gateway with a DHCP server, several Access Points, Domoticz and many others, and no one knows for sure in what reality all this will happen, hence the ability to reset the control panel itself (or the ETHM-1 module) would be very valuable.
I will only add that I have access only from a traditional keypad (not the one with a touch display). I don`t have access via PC.
Thank you in advance for your help.

Regards

Irek

It`s not simpler to check the IP address of the module using a keypad, because it is by no means certain that the IP address is the problem. The second thing is to disconnect the control panel from the switch for a moment, when reconnecting it it should get the correct address (if ethm is not set to static, this may also be the case).

What is your dhcp lease time set? After this time, ETH-1M will renew its address.

wojtek.kowal wrote:

Irek_z123 wrote:

I will be grateful for a hint as to which function of the keypad should be selected in order to restart the control panel - exactly as it occurs after a temporary power outage at home.

Or maybe try to disconnect the mains power supply (fuse on the transformer) and disconnect the battery? Then you don`t need a manipulator.
I know it`s a very complicated procedure, but it will work. I`m tempted to write something about the intelligence of people writing on this forum, but why should I create another account?

Dear Wojtek,

If I had access to the battery that supplies power to the alarm control panel, I would not ask for help. It so happens that in my case it is located in one of two boxes together with the alarm control panel and they are sealed by the installer. Opening them will void the warranty for the entire system. The battery is large because it also supports the 24 eight-relay Satel modules that control my house, so waiting for it to run down is also out of the question. Moreover, before the battery discharges, a notification is sent to the security agency, which will unnecessarily enter my house.
I respect people who think they know everything.
Thank you for your participation in this discussion.

Added after 13 [minutes]:

kood wrote:

It`s not simpler to check the IP address of the module using a keypad, because it is by no means certain that the IP address is the problem. The second thing is to disconnect the control panel from the switch for a moment, when reconnecting it it should get the correct address (if ethm is not set to static, this may also be the case).

Hello,

I was thinking about disconnecting ETHM from the switch. The problem is that I have about 60 ETH ports and the electrician hasn`t marked the wires yet. It`s a bit difficult to check, because the cables go in conduits under the plaster and come out in the rack. I know the IP address of the ETHM-1 module, but the problem is that I have a lot of different sensors (homemade) at home and in the neighborhood for which I wrote the software myself. Unfortunately, when writing it, I permanently entered the then IP address of the module - at that time I did not plan to modernize the LAN and now I would have to flash all the electronics from scratch (with the new IP address of the module), and this would probably take a few days, so I thought that it would be possible to console, reset the ETHM module (alarm control panels are not something I know well, but I have access to the service code and there are several reset items there - but I don`t want to reset the control panel to factory settings by mistake).
Regards

It`s all a bit strange. The installer sealed the control panel, but you have a service code that you have already used, so it is as if you had broken the seal. Protection that will respond to a discharged battery but will ignore the restart of the control panel, a problem with restarting 2 switches because everything in the house may stop working.

Set yourself a static address on ethm since you have a manipulator and access to the service code.

Change the module`s IP address at once.
You can read the IP address assigned to the module in the keypad using the IP/MAC/IMEI/ID user function available in the TESTS submenu. A description of how to use the function can be found in the alarm control panel user manual.
: :
[service password] Structure Hardware Keypads Settings
ETHM-1 Plus / ETHM-1
Use DHCP [NO]
IP address [send appropriate]
Subnet mask
* ** until the end of the service
1-save

Added after 2 [minutes]:

wojtek.kowal wrote:

Aha... Then maybe call the installer? I`ll unseal the boxes and that`s it.

Well, are you still asking me to pay?

kood wrote:

It`s all a bit strange. The installer sealed the control panel, but you have a service code that you have already used, so it is as if you had broken the seal. Protection that will respond to a discharged battery but will ignore the restart of the control panel, a problem with restarting 2 switches because everything in the house may stop working.

Set yourself a static address on ethm since you have a manipulator and access to the service code.

You`re right, and I didn`t think about it - after restarting the control panel, security will also arrive.
I solved the problem: I suspended monitoring of the facility for an hour and turned off the fuses for a few seconds. The DHCP server gave the ETHM module the correct IP address and everything went up without a problem.
As for the service code, I know it by accident: I saw the alarm man while he was working and he was not the same guy who sealed the boxes with the control unit. I know that logs remain after each entry into service mode, so I clear them. You can probably check it in other places that I don`t know about, but no one will check them until I screw something up and have to call the service.
You wrote that you don`t see a problem with restarting two switches, and you`re right here too: the switches are not a problem. The problem is DHCP servers - I have several of them (for different subnets). If they get up in the wrong order, they cross the addresses incorrectly (from different pools), but I also solved that - I ran them sequentially.
Thank you for your help.

Irek_z123 wrote:

I suspended monitoring of the facility for an hour and turned off the fuses for a few seconds.

There is no need for the control panel to have its own battery, the protection transmitter probably also has its own battery, and the protection certainly does not react to a temporary power outage.

Irek_z123 wrote:

As for the service code, I know it by accident: I saw the alarm man while he was working and he was not the same guy who sealed the boxes with the control unit. I know that logs remain after each entry into service mode, so I clear them. You can probably check it in other places that I don`t know about, but no one will check them until I screw something up and have to call the service.

Or something will break and you won`t have a warranty because the installer will easily check that you messed around where you shouldn`t.

Irek_z123 wrote:

The problem is DHCP servers - I have several of them (for different subnets). If they get up in the wrong order, they cross the addresses incorrectly (from different pools), but I also solved that - I ran them sequentially.

Then you have something incorrectly set up or the wrong hardware selected, after a restart everything should be up and running normally, regardless of what happens first.

Irek_z123 wrote:

I know that logs remain after each entry into service mode, so I clear them

I don`t know what place your friend is talking about, but Integra does not allow you to clear the event memory on demand.

dariusz.bembenek wrote:

Integra does not allow clearing the event memory on demand.

Enables after factory reset.

I understand that this is about sending it back to Satel and begging them to build a real "factory". Because when it comes to "Restart everything", I invite you to conduct an experiment. Unless something changed a week ago after 15 years

I have a question: is it possible to restart the control panel from the keypad?

@ukass In what sense? Do you have a service code?

Yes, I have all the codes.

With all due respect, Integra is a flagship and if the monitoring company has connected it correctly, they can still see that someone enters the service mode, even such a trivial event as setting the time is also sent to the monitoring company.
I am an installer and I deal with it every day.

As for resetting the control unit...

You enter the service mode and there you have RESTARTS
and in it: restart passwords/everything/settings etc....