Huawei P9 Lite 2017: Fix Getting Package Info Failed Error in eRecovery & System Update

Question

Hello, I have a problem with the 2017 Huawei p9 lite.
Well, it is not possible to download new software in eRecovery, when downloading after about 20 seconds, the error "Getting package info failed" pops up
What's the easiest way to upload a new system? And where to download.
I will add that I do not know what system was currently loaded on the phone.

nutergsm · Answer

Download from the manufacturer's website and upload via SD card.

KarMixx · Answer

I just can't find it on the Huawei website ...

KarMixx · Answer

Thanks a lot for the link.
Unfortunately, I downloaded the software from the website, downloaded everything according to the instructions to the memory card to the DLOAD folder, and when trying to install it crashes to 5% "Software install failed".
What am I doing wrong?

marcin7904 · Answer

Maybe you downloaded the wrong package. What exact PRA model do you have?

KarMixx · Answer

Well, the point is that I do not know, because the phone cannot be turned on and hangs on erecovery all the time.
I immediately downloaded 3 packages from the pages that were available for this model and tried to install only this PRA-LX3C605B378 (8.0.0.378)

marcin7904 · Answer

You have the marking on the battery flap at the bottom. You need to download the package with soft under this mark.

KarMixx · Answer

Now I have no way to check, but I have a new flap and I do not have the old one, also if it does not write there, what then?

marcin7904 · Answer

You should have IMEI on your sim flip, unless you don't have the original one either. If you have it, check here for IMEI Link

blahfff · Answer

The model is probably the PRA-LX1 because they were sold here. Unfortunately, when using this method, he has to find the software in the appropriate version - brand, operator - not lower than the one currently loaded. The recommended method would be to use dc-phoenix, although this is a paid solution and also does not guarantee success. Generally, this is a common bug with this model and the software is not always the problem.

The phone enters eRecovery itself, any messages appear in fastboot or when trying to start normally?

marcin7904 · Answer

If it comes into Fastboot normally it is salvageable via Dc-phoenix in 95%. If he checks via IMEI, he will be given his brand name.

KarMixx · Answer

It happened so that the display broke and the touch did not work, and it was there for 2 months, now I started it and after replacing the screen, he immediately went into erecovery and downloaded updates or something and threw the error I wrote above.
And now I'm trying to upload it somehow.

Added after 2 [hours] 23 [minutes]:

I checked the imei and it popped up.

Added after 1 [hours] 16 [minutes]:

Good quick update.
I downloaded the PRA-LX1 software from some forum and it is 100% installed.
Now the phone turns to the huawei logo and turns off and on over and over again.

marcin7904 · Answer

A strange thing because Prague-L31 this Huawei P8 Lite 2017 about the designation PRA-L31

blahfff · Answer

P8 Lite 2017, P9 Lite 2017 are all the same. Huawei in this model has a large brothel with markings. @KarMixx, check the side button strip and restore factory settings with normal recovery.

marcin7904 · Answer

Approx. But from what @KarMixx wrote, it appears that he did not put in the soft one. Here it is for the PRA-L31 Link Added after 59 : Here's a newer one: Link

blahfff · Answer

It's hard to say, according to what he showed after IMEI it was PRA-L31, but I haven't seen anything else than PRA-LX1. Everything that came out in our networks had such a mark on the flap and in the software from what I remember.

marcin7904 · Answer

That's right. I have not met the PRA-L31 here either. If it were not for the fact that it has a non-original flap, the information shows that the phone is under warranty.

KarMixx · Answer

@blahfff How do I do factory settings with recovery? I have already made so many different attempts that I got lost. The button strip is 100% functional

KarMixx · Answer

I did this factory reset, it was successful, but still after that the phone starts up to the logo and turns on again and so on and on and on until it crashes into erecovery after a few times

marcin7904 · Answer

Then try to throw him what I sent.

KarMixx · Answer

I downloaded it, unpacked it and in the DLOAD folder I have 2 folders - PRA-L31_hw_eu and update_sd.
Should I leave it like this or rename these folders to something else?
Ps. in update_sd there is an update.app file
because I read somewhere that you have to change these names to some other

marcin7904 · Answer

Create a dload folder on the card and add only update.app to it

KarMixx · Answer

@ marcin7904 I downloaded from this new link and it installed successfully, but now I have something like this when my phone starts ...

marcin7904 · Answer

It follows that, however, the PRA-LX1 Download it and install it as before Link

KarMixx · Answer

I downloaded it but it cannot be uploaded, this ERROR MODE is popping up all the time, probably from that system, which I uploaded, I don't know what to do

Mzymon · Answer

On PM, give me the IMEI of the device. I have access to the manufacturer's database (ComPartner). I will collect the appropriate package for you when I am at work. The second thing is recovery. It is possible that the volume key is compact in the display and it puts the phone into this mode. Try to run the phone with the CD hanging on the tapes. The point is that the elastic contact plates do not touch the foil of the keys when turned on.

KarMixx · Answer

At PM that is? The keys are certainly functional, because they previously responded correctly to the button.

KarMixx · Answer

Gentlemen, I already have the system downloaded from my friend @Mzymon, which he sent me.
I put it on the card and nothing

ERROR MODE crashes all the time, I've tried all the combinations and nothing helps.
I think that the previous system, which I uploaded to him, probably hurt him ... What should I do? How to get out of this error

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Huawei P9 Lite 2017: Fix Getting Package Info Failed Error in eRecovery & System Update

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