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Teamviewer Disconnects After 5 Min: Solve Commercial Use Error on Android & Raspberry Pi

mspider86 25926 10
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  • #1 18132345
    mspider86
    Level 11  
    For a long time when using teamviewer I crash the message "commercial use", the session is terminated after 5 minutes. However, I use it for private purposes - from an Android phone I connect to my home raspberry pi and run the webcam to view the apartment. How to fix the problem?
    Do you have a problem with Raspberry? Ask question. Visit our forum Raspberry.
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  • #3 18137755
    mspider86
    Level 11  
    PRL wrote:

    On the plus side - it works and it's free. Unfortunately, when I turn on the webcam, the whole system slows down significantly, even the mouse movement itself, the cursor jumps on the screen instead of smoothly moving. The camera image also loses a lot of fluidity. I did not find the above problems in teamviewer.
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  • #5 18138440
    mspider86
    Level 11  
    So back to the topic of the conversation - teamviewer, did anyone have similar problems with him?
  • #6 18138731
    PRL
    Level 41  
    These are not problems. It's a license algorithm.
    The program analyzes the number of connections and the number of devices that connect to other devices. Thus, the author concludes whether it is commercial use.
    In your case, the algorithm answered that you are using the TV for commercial purposes, although in your opinion this is not the case.
    I don't know how the algorithm works, but it has a CPU ID, MAC address, Windows key, IP and Teamviewer ID, so a lot would have to be changed for the TV to 'recognize' us as a new user.

    PS This is not information from the source, but only my conclusions after analyzing the work with TV so far.
    If someone connects to 30 computers, it is probably not non-commercial. ;)
    Helpful post? Buy me a coffee.
  • #7 19333991
    trexx2020
    Level 2  
    I came across this thread and managed to fix the problem. A colleague above is right about the license. If we are actually using it for non-commercial purposes, we may apply for an account unblocking. It looks like you need to log in first
    Teamviewer Disconnects After 5 Min: Solve Commercial Use Error on Android & Raspberry Pi
    And then, after filling in the data, print the pdf, sign it and send it to the TV service, there will be a button to attach the scan, it must be in pdf, jpga refused to accept me.

    And here is the link to the form:
    https://www.teamviewer.com/en/reset-management/

    I hope it will be useful to someone :)
    Greetings
  • #8 19342744
    Fox31
    Level 2  
    My session expired after 30 seconds. and I also sent it because it supports the entire family through TeamViewer> I signed it
    PDF Online because I didn't have another editor. It went without a problem https://www.pdfescape.com/windows/ you don't even need to download and install. I am waiting to be unlocked. Anyone recommend a good free alternative to this program?
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  • #10 19345141
    Fox31
    Level 2  
    hello 1 day waiting and they apologized to me and unlocked the access is ok you had to fill out the application. hula

Topic summary

The discussion revolves around the issue of TeamViewer disconnecting after 5 minutes due to a "commercial use" error, despite the user employing it for private purposes to connect from an Android device to a Raspberry Pi for webcam monitoring. Participants explain that this disconnection is a result of TeamViewer's licensing algorithm, which assesses connection patterns to determine commercial use. Solutions include applying for an account unblocking by filling out a form on TeamViewer's website and submitting a signed PDF document. Users also share experiences of successfully getting their accounts unlocked after following the procedure.
Summary generated by the language model.
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