Hello. I bought a used laptop in which I have a problem with my home wifi network. The problem is that it is no longer visible despite the fact that it was previously available and with which the laptop was connected. Currently, all networks are available except mine. I will add that the router...

Did you install the system clean? Check them all I would go straight to: Network Reset to Reinstall Network Devices

WiFi Analizer program and first check the channel on which your AP is broadcasting. Old network cards only work on channels 1 through 11 (sometimes 12). In the settings, delete the remembered wireless networks.

Yes. I found that after restarting the router, the network returns as visible, but only until the first longer sleep. Then it is invisible again and unconnected. It helps to restart or change the channel to another in the router.

Did not work. I had already followed this trail before.

And additionally, hybrid sleep. It can also spoil a person's blood sometimes.

The problem seems to be solved. I abandoned the router trail and turned to the network card. When trying to update the drivers, the system informed that they are up-to-date, but after installing Driver Booster, it turned out that they are not up-to-date. I suppose the same effect would be obtained by downloading the drivers from the manufacturer's website. Thanks for the help. greetings

Uninstall this junk program including its drivers and install the drivers from the manufacturer's website.

Have any bad experiences with this program?

[Solved] Title: Windows 10 Laptop Unable to Detect Home WiFi Network (2.4GHz): Seeking Solutions

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#1 18238736 25 Oct 2019 12:07

kyrtap kyrtap

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Post #1
18238736 25 Oct 2019 12:07

Hello. I bought a used laptop in which I have a problem with my home wifi network. The problem is that it is no longer visible despite the fact that it was previously available and with which the laptop was connected. Currently, all networks are available except mine. I will add that the router and the card work at 2.4GHz. Maybe someone had a similar problem with Win 10.
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#2 18238746 25 Oct 2019 12:13

Anonymous Anonymous

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Post #2
18238746 25 Oct 2019 12:13

Did you install the system clean?

https://support.microsoft.com/pl-pl/help/10741/windows-fix-network-connection-issues

Check them all

I would go straight to:
"Network Reset to Reinstall Network Devices"
#3 18239554 25 Oct 2019 20:21

IC_Current IC_Current

Network and Internet specialist

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Post #3
18239554 25 Oct 2019 20:21

WiFi Analizer program and first check the channel on which your AP is broadcasting. Old network cards only work on channels 1 through 11 (sometimes 12). In the settings, delete the remembered wireless networks.

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#4 18240800 26 Oct 2019 17:00

kyrtap kyrtap

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Post #4
18240800 26 Oct 2019 17:00

Tomequ123 wrote:
Did you install the system clean?

Yes.

IC_Current wrote:
WiFi Analizer program and first check the channel on which your AP is broadcasting. Old network cards only work on channels 1 through 11 (sometimes 12). In the settings, delete the remembered wireless networks.

I found that after restarting the router, the network returns as visible, but only until the first longer sleep. Then it is invisible again and unconnected. It helps to restart or change the channel to another in the router.
#5 18240819 26 Oct 2019 17:12

Anonymous Anonymous

Level 1

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Post #5
18240819 26 Oct 2019 17:12

Disable card power saver.
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#6 18240821 26 Oct 2019 17:15

kyrtap kyrtap

Level 12

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Post #6
18240821 26 Oct 2019 17:15

Tomequ123 wrote:
Disable card power saving.

Did not work. I had already followed this trail before.
#7 18240823 26 Oct 2019 17:16

IC_Current IC_Current

Network and Internet specialist

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Post #7
18240823 26 Oct 2019 17:16

Tomequ123 wrote:
Disable card power saving.

And additionally, hybrid sleep. It can also spoil a person's blood sometimes.

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#8 18241289 26 Oct 2019 21:16

Anonymous Anonymous

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Post #8
18241289 26 Oct 2019 21:16

Right.

https://support.microsoft.com/pl-pl/help/4027...ows-10-how-to-adjust-power-and-sleep-settings

https://support.microsoft.com/pl-pl/help/13770/windows-shut-down-sleep-hibernate-your-pc

https://support.microsoft.com/pl-pl/help/13770
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#9 18242817 27 Oct 2019 18:23

kyrtap kyrtap

Level 12

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Post #9
18242817 27 Oct 2019 18:23

The problem seems to be solved. I abandoned the router trail and turned to the network card. When trying to update the drivers, the system informed that they are up-to-date, but after installing Driver Booster, it turned out that they are not up-to-date. I suppose the same effect would be obtained by downloading the drivers from the manufacturer's website. Thanks for the help. greetings
#10 18242871 27 Oct 2019 18:57

Anonymous Anonymous

Level 1

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Post #10
18242871 27 Oct 2019 18:57

kyrtap wrote:
but after installing Driver Booster it turned out that they are not up-to-date.

Uninstall this junk program including its drivers and install the drivers from the manufacturer's website.
#11 18242900 27 Oct 2019 19:11

kyrtap kyrtap

Level 12

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Post #11
18242900 27 Oct 2019 19:11

Tomequ123 wrote:
Uninstall this junk program including its drivers and install the drivers from the manufacturer's website.

Have any bad experiences with this program?
#12 18242909 27 Oct 2019 19:15

Anonymous Anonymous

Level 1

» |

Post #12
18242909 27 Oct 2019 19:15

And do you know where it downloads the drivers and what? Because it certainly does not magically visit the manufacturer's website and does not take it from there.
#13 18243477 27 Oct 2019 23:55

IC_Current IC_Current

Network and Internet specialist

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Post #13
18243477 27 Oct 2019 23:55

kyrtap wrote:

Tomequ123 wrote:
Uninstall this junk program including its drivers and install the drivers from the manufacturer's website.

Have any bad experiences with this program?

All these programs are used to get you to install a set of Trojans and other crap, and that crap will cause you to have hundreds of more unwanted software installed in a while. It won't be easy now. Preferably format the disk and reinstall the system. Alternatively, Malwarebytes first, then download Eset / Kaspersky Rescue Disc (or preferably both), boot the PC from the disc and scan all drives.

Helpful post? Buy me a coffee.
#14 18255648 03 Nov 2019 13:04

kyrtap kyrtap

Level 12

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Post #14
18255648 03 Nov 2019 13:04

Installing the latest drivers helped fix the problem. Thanks
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Topic summary

A user reported that their Windows 10 laptop could not detect their home WiFi network operating at 2.4GHz, despite previously being connected. Various troubleshooting steps were suggested, including performing a network reset, checking the WiFi channel using a WiFi Analyzer, and disabling power-saving features on the network card. The user found that restarting the router temporarily resolved the issue, but the network became invisible again after sleep mode. Ultimately, the problem was resolved by updating the network card drivers using Driver Booster, which revealed that the drivers were outdated despite the system's initial report. Users cautioned against using third-party driver update programs due to potential malware risks and recommended obtaining drivers directly from the manufacturer's website.
Summary generated by the language model.