FAQ
TL;DR: Zgemma H9.2S stutter after moving? Reported 61% quality/78% strength and “TVPinfo not encoded, no cuts.” Use the checks below to isolate the cause. [Elektroda, Ariel N., #18301527]
Why it matters: This helps Zgemma users quickly pinpoint stutter causes after relocation without chasing the wrong fix.
Quick Facts
- Reported signal metrics: Quality 61% and Strength 78% on Zgemma H9.2S in Germany. [Elektroda, Ariel N., #18301527]
- Stuttering persisted even when tethering internet from a phone hotspot. [Elektroda, Ariel N., #18301488]
- “The problem doesn’t have to be the cam and the internet.” Check signal first. [Elektroda, kameleon11116, post #18301512]
- Tip from helper: test with another decoder to isolate the issue. [Elektroda, kameleon11116, post #18301555]
- Forum rule reminder: do not share illegal material or keys. [Elektroda, Ariel N., #18301488]
Why did my Zgemma H9.2S start stuttering after moving from Poland to Germany?
Relocation can change dish alignment, LNB skew, and cable runs, reducing margin. A helper noted, “The problem doesn’t have to be the cam and the internet.” Start by checking signal quality and strength on problem channels before changing software. [Elektroda, kameleon11116, post #18301512]
What do 61% quality and 78% strength tell me about stability?
One user measured 61% quality and 78% strength and reported stuttering. Those readings suggest limited headroom on some transponders. Treat them as a diagnostic clue to improve alignment or connections before suspecting softcam issues. [Elektroda, Ariel N., #18301527]
Does using a phone hotspot rule out ISP problems?
Not entirely, but it’s a strong clue. The user tried sharing internet from a phone and saw identical stutter. That tends to shift focus away from the ISP and toward satellite signal or hardware. [Elektroda, Ariel N., #18301488]
Why do free‑to‑air channels like TVP Info play fine while others stutter?
Edge case: the user reported TVP Info (FTA) had no cuts while others did. That observation narrows the issue to channels other than TVP Info and suggests you should recheck signal margin on affected transponders. [Elektroda, Ariel N., #18301527]
Should I ask my CCcam/key provider or the forum when it stutters?
A participant suggested asking the key provider. If your access depends on a donor, they can verify their side. Always comply with local law and your service terms when contacting any provider. [Elektroda, Anonymous, post #18301531]
Is card sharing legal to discuss here?
A moderator note states not to share illegal material or information that violates the law. Keep discussion within legal bounds and avoid sharing keys or illicit access details. [Elektroda, Ariel N., #18301488]
Will switching to another receiver help diagnose the issue?
Yes. A helper advised checking on another decoder. Swapping to a known‑good box helps you isolate whether the receiver or the installation is responsible for stutter. [Elektroda, kameleon11116, post #18301555]
My cameleon card still works—why am I still getting stutter?
The user confirmed the card still works, yet stutter persists. That points away from the card itself. Revisit alignment, LNB skew, cabling, and connectors to restore signal headroom. [Elektroda, Ariel N., #18301589]
How do I quickly isolate signal versus receiver problems?
Use this 3‑step check:
- Open the signal meter on problem channels and note quality/strength.
- Slightly adjust dish and LNB skew to maximize readings.
- Inspect and reseat connectors and coax, then recheck metrics.
“You have checked the quality and strength of the signal?” [Elektroda, kameleon11116, post #18301512]
Are my signal percentages too low for stable viewing?
A helper replied, “These percentages are not too much.” That implies your margin is weak. Improving dish alignment and fixing any cable or connector loss can stabilize playback. [Elektroda, kameleon11116, post #18301539]
Another decoder with a card worked before—what changed after the move?
The user noted another card decoder worked earlier. After moving, the dish pointing, run length, or environment may differ. Reassess the antenna system first to restore stability. [Elektroda, Ariel N., #18301488]
Do users really get moderation warnings for CCcam mentions?
Yes. One member reported receiving a warning for similar mentions. Follow forum rules and keep any troubleshooting within legal and ethical guidelines. [Elektroda, LeDy, post #18302105]
The problem doesn't have to be the cam and the internet.
it's government TV 
