Asus ROG G752VSK - The keyboard does not work

Question

Good day. I have an Asus ROG G752VSK laptop in which, after some update, the keyboard probably stopped working in Windows 8 (also in bios). Updating t...

lisek · Answer

The keyboard backlight works?
- you can adjust the brightness and on / off.
The touchpad is working?

Search the forum "ROG asus gamers" Link
_______________________________________

ASUS Republic of Gamers G752VSK
- i7-7700HQ Kaby Lake H- / S
- Intel Sunrise Point chipset (H170 Express Chipset)
- NVIDIA GeForce GTX 1070, 8GB GDDR5

- 17 ", Full HD, 120Hz, G-sync (for NVidia)
* B173HAN01.1 (code: AUO 119D)

Asus ROG G752 (motherboard G752VS REV2.1 )
- GL82CM236 (SR2CE) chipset
:?:

where the difference to the HM170 / 175 read Link_ from a good forum
Intel will help too Link

CM236 are very vulnerable, more like the HM17x and Intel's "SoC harvesters"
Dataseet for Intel q00 series chipset Link / * or on

jacusix · Answer

The touchpad is working. The keyboard only works with the record button that launches nvidia applications. No adjustment function is working.

poster · Answer

Start by resetting CMOS.

lisek · Answer

Autor tematu Zobacz ost. stronę ,linkowanego przez Ciebie tematu Link - piszą ,że problem rozwiązanoSpoiler: Show I am not responsible for any damage you might do to your hardware !Y OU DO THIS AT YOUR OWN RISK ! I ONLY PROVIDE POINTERS , DO NOT REPRESENT ASUS AND ONLY POST THIS AS INFORMATIVE I DO NOT PRETEND ITS A SURE FIX AND THIS MIGHT DAMAGE YOUR LAPTOP !How to obtain the files :Install 7zipDownload "ASUS Keyboard Adjustment Tool" from Downloads->Others.Open archive, extract KeyboardUpdate.exeRight click on it, 7zip->Open ArchiveInside it, go to .rscr ->1028Extract folder Binary on your desktop.Go to folder. Create new folder inside called "fw tool".Right click on file FW_TOOL ->7zip->Open archiveExtract files in "fw_tool" folderGo to "fw tool" folderGo to "INI" folder.Edit file UsbUpdate.iniChange initial values to this:[MESSAGE]RECORD_MESSAGE=1[FUNCTION]AUTO_RUN=1CHECK_THEN_UPDATE_FW=0CHECK_FW_ONLY=0FORCE_CHECK_AND_UPDATE_FW=1Now for the tricky part .Inside the "fw tool" folder , there 's a NK.binThat file is initially with a version or hardware name of NK00060003That version resulted in the keys switch.You have to replace that file with one of the NK* files in the main "Binary" folder.For me "FW_NK0003000B" worked. For you ,it might be different.You need to copy that file over the NK.bin - delete the original, copy file and change its name to NK.binThen just run the exe, ASUS NKey FW Update Tool_v0.0.9T2.exeYou will need to wait for a few minutes, during which you will see the keyboard backlight blinking.After a successful run, the tool will produce a log (ASUS_USB_Update_Result.log) that reads something like this:Load setting parameters from ini file......Done !File path : C:\Users\x\Desktop\New folder\fw tool\NK.binFile size : 57344KBFile FW version : NK0003000B[Tip] : Press AUTO button to update FW.Searching USB device......Found device, VID/PID = 0B05/1837.ASUS HID device initialization done !Device FW : NK00060003Entering flash mode......Done !========= Start Update Device FW ===========Flash erasing......Done !Flash is checking......Done !Flash is programing......Done !Flash is verifying......Done !PASS !Reset device, please wait......For reference, my Model Number is G752VS-GB125T. Again, another file might be needed for your model.Proof of fix :OMG! It worked! You are a genius, for the record i used FW_NK0003000B with a ROG GL502VSK latest firmware 309. I am pretty sure the clowns in the service center would say the motherboard is broken for the keyboard and would recommend i purchase a new one. To all struggling with this laptop keyboard not working this is most definitely a firmware issue for the keyboard and not a BIOS issue. Thank you soooooo much you are a life saver and to all in this forum. I know your tutorial is 3yrs old but it's Oct 2019 and it's a life saver. THANK YOU SOOOO MUCH!

jacusix · Answer

I just found this yesterday too. Only in these files, as I checked, there is the g752vs model, not vsk, but today I will try to do everything as described.

lisek · Answer

I advise you to read these 23 pages of the Asus ROG discussion carefully
e.g. Link_ how to install drivers
* other recommendations from (Gps3dx PC Specs) pp. 1/11-19-2016 02:57 PM

ps
About Linux and the topic from the "ROG gamers" forum
:idea:

a different model, but an interesting topic in itself
Link_ GL553VE_keyboard-backlight-on-linux
* solution Link
* helpful Link
* Link_ ASUS-LINUX-Free-BIOS-support
** Link_ install Linux-on-G751-JY
** Link_G752VL-under-Ubuntu-Linux

jacusix · Answer

As instructed, we have fixed the problem

Below I have created instructions on how to do this.

1. Open the KeyboardUpdate.exe file with 7-zip
2. Enter the location: .tscr-> 1028-> BINARY
3. Create a "fw tool" folder on the desktop and extract the entire contents of the "BINARY" folder to the "fw tool" folder
4. Use 7-zip to extract the contents of the "FW_TOOL" file in the "fw tool" folder
5. 3 things unpacked:

-ASUS NKey FW Update Tool_v0.0.9T2.exe
-RW_EC_MEM
-INI

and apart from these 3 new things you have all the files of the "BINARY" folder

7. Go to the INI folder and open the file "UsbUpdate.ini"
8. We change the content of the file to be consistent with the following:

[MESSAGE]
RECORD_MESSAGE = 1

[FUNCTION]
AUTO_RUN = 1
CHECK_THEN_UPDATE_FW = 0
CHECK_FW_ONLY = 0
FORCE_CHECK_AND_UPDATE_FW = 1

9. Save the changes.
10. Change the name of the file "FW_NK0003000B" to NK.bin. For me and on the forum:

https://rog.asus.com/forum/showthread.php?88918-G752VS-ASUS-Keyboard-Adjustment-Tool/page23

this file worked, although the author of this solution wrote that it could be any other file with a name containing "NK". I also changed the file named "NK00060003" to some other name, although I don't know if it had any effect, because from what I understand this file was causing some problem.
11. Run the file "ASUS NKey FW Update Tool_v0.0.9T2.exe"
12. The "ASUS_USB_Update_Result.log" file should appear with information about the correct update and the keyboard started working in a moment.

I am very happy that it has succeeded :)

In the attachment I am sending a ready, already prepared set of files in a packed folder "fw tool". Theoretically, it is enough to unpack to the desktop and run the file "ASUS NKey FW Update Tool_v0.0.9T2.exe"

jacusix · Answer

Just like the post above.

[Solved] Asus ROG G752VSK - The keyboard does not work