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e-Deklaracje Desktop 12.0.2 Installation Issues on Windows XP & 7: Certificate Error

mery5 18615 4
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 18496169
    mery5
    Level 15  
    I cannot install this program on two computers with Windows XP and Windows 7 and I have to settle accounts with the tax office.
    When updating an old program and installing the latest version, it throws an error:
    "" This application cannot be installed due to a certificate problem. The certificate does not match the certificate of the installed application, does not support upgrades, or is invalid. Contact the application manufacturer ""

    I have been using this program for seven years and this year the problem does not download forms.
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  • #2 18496383
    Kolobos
    IT specialist
    Uninstall all versions of the program and install only the latest versions.

    By the way, verification of the date in the system.

    As a last resort, change to e-pits.
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  • #3 18500184
    mery5
    Level 15  
    Kolobos wrote:
    Uninstall all versions of the program and install only the latest versions.


    I did so yesterday and it worked. Unfortunately, only on Windows 7 and I still do not know, because I read various information, can this program work on Windows XP?
    Thank you very much for help!
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  • #4 18500440
    Kolobos
    IT specialist
    Rather, it will not work:
    "The ministry announced that it is ending eDeclaration support for Linux and Mac OS, as well as older versions of Windows XP and Vista. What does this mean? Users of these systems may try to run the program, but have no guarantee of its correct operation."
    https://serwisy.gazetaprawna.pl/pit/artykuly/...deklaracje-windows-linux-mac-os-pit-2020.html
  • #5 19290390
    mfalewicz
    Level 10  
    I updated Adobe Air to the latest version and the update went smoothly:
    Link
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