I can not install Adobe Reader - It claims that there is a newer version.

Welcome.

I'm writing because I've lost my patience.
Last week I bought a new computer for my company, I installed the system and the necessary software, unfortunately I got stuck on the Adobe Reader installation.
The first attempt ended with a message that a newer version was detected (each one ends with this message).

I am downloading the installer (I tried FF and Chrome), I run.

Up to 50% download.

After exceeding 50% - installing:


At (if I remember correctly) 76% of the Adobe Reader icon appears on the desktop. Unfortunately, then it disappears and the program informs that a newer version is already installed.


Then the program disappears and deletes the installer.

I installed the only older version (7.05) that I have, because I was hoping that the installer of the newer version will detect it and install it. Unfortunately, the effect is the same, only that after trying to install the latest version and receiving the message that there is already a newer version, the 7.05 version also disappears from the system.

I've run out of ideas. Maybe someone of you has come across such a solution and knows how to deal with it.

Help.
CMS

https://forums.adobe.com/thread/2229860

Did you browse the register? Maybe you have some entries there.

In the meantime, it occurred to me that I did not install SP1. I just started the installation, if it does not solve the problem, then we will worry further.

I've sent you a link to Uninstaller Adobe that removes all entries, if it does not help the alternative can be np. Fox Reader, which I use for many years and I have no problems

What system do you have? All updates installed?

For example, check ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1900820080/AcroRdrDCUpd1900820080_MUI.msp or other flocks: ftp://ftp.adobe.com/pub/adobe/reader/win/

You can always install Foxit instead of AR.

Installing SP1, for Win7 x64, solved the problem.

Thank you all for your help.

Hello
I have the same problem

System: Win7, SP1
SP1 for Windows was installed before attempting to install Adobe Reader DC
Completes fresh Windows as in the case of 'CMS' - it has been working for about two years in the company.

I tried the installation, not the website - the same.
I tried the cleaner-a from 'sauce' - it did not work either.
Foxit alternatives are not an option.
No ideas...
Please help.

Hello
Did my colleagues solve the problem above, I have the same error on several computers in one company, first I got an error 1722 Adobe and now after uninstalling I can not install again I did everything above without any effect, I manually cleaned the registry from the leftovers I found after Adobe Reader but still the same error that a newer version is already installed.

I also have the same problem, clean windows 7 64bit, I installed SP1 it did nothing.

Here is the instruction that helped me:

https://helpx.adobe.com/pl/acrobat/kb/error-1...roblem-with-this-windows-installer-packa.html
another error in Adobe logs is "Installer finished with exit code: 1603"

It's all about updates:

Solution
The error appears due to a missing update to Universal C Runtime in Windows. Install the update using one of the following methods:

Solution 1
Download the update manually from the Microsoft Download Center.
After installing the required update, try reinstalling Acrobat DC / Acrobat Reader DC.


I couldn't find the Polish version, so I installed the English one and it worked.

In my case, it installed from this page:
https://helpx.adobe.com/pl/acrobat/kb/download-64-bit-installer.html