Siemens EQ 6 plus S100 Espresso Machine: Frequent Descaling Messages Post-Purchase

Good morning.
I need help with my Siemens eq 6 plus s 100 espresso machine. From the day of purchase, after making about 60 coffees, the machine displayed a message that descaling is required.

I did descaling according to the instructions. After making 2 coffees, the message 20 coffees descaling required was displayed. I took the equipment to the site, they tested the equipment for a week, they descaled the help again. in general, they did not find a fault. It was ok until the next descaling. The message was displayed after about 120 cups, I did another descaling and after making 3 coffees again the message for 20 coffees descaling necessary.

I am asking for advice on what could be the reason. The coffee machine is about 2.5 months old, it is under warranty, so I am going to have it serviced again. But I want to have some arguments, because the service technician did not find the problem at the first time, and I'm afraid it will be similar now. Thanks in advance for your help and all suggestions.

So please send it to the service, if the third time they do not remove the defect, they will have to replace it with a new one

It is often the fault of a clogged one of the three nozzles on the spout clutch. This can be easily checked. Remove the spout, start the process of making milk foam and add a handkerchief to the clutch, while paying attention to the escaping hot steam. If the handkerchief is finished with some coffee, we have the culprit. You can then repeat the process while cleaning the clutch with a brush. It should help, but I would recommend replacing the above-mentioned clutch in the future because the problem may repeat.

Hello, I have this machine from January 2020 and the same problem. I have also ordered a water filter, if that does not help, I do not intend to descale every 20 cups because it will be cheaper than coffee in a cafe. . Please let me know if there is any idea. Best of all, he drinks one coffee a day, maybe two

Added after 3 [minutes]:

Did they give a reason why such a message is displayed? Or maybe it should be taken lightly? I have the same problem

For me, the filter is from the beginning. And it had no effect on descaling. Someone on the forum advised to check the outlet where the coffee flows. And then some single coffee grounds appeared. I don't know if it had any impact either. Because after many tests and trials, I came to the conclusion that the machine catches a mistake and therefore a frequent message. The local authorized service did not help either. According to them it is ok. I called the Siemens hotline and here you can order a courier to pick up the coffee machine and take it to the manufacturer's service. But before sending the machine back, I made 1 more attempt I used the calc & clean program and to my surprise it was ok after the program was completed. There was no message about the need to descale another one. I will see what will happen next. if there is an error again, it will send back to the manufacturer.

Hello, has the machine calmed down after the last cleaning? I am asking because I have a similar problem. Regards

Yes, I'm ok now.

I have already cleaned what I could, I did descaling and after a week the message again

Hello. Unfortunately, I have the same with this machine. Has anyone already mastered this problem?

Unfortunately, I have a similar problem, and the machine is only a month old and already 4 descaling is behind me: /. Has anyone dealt with the problem without having to send back to the site?

I made such a trick that I activated the water filter and the coffee machine calmed down, I can see that it is a factory defect of this series ...
I have not found other solutions
Descaling with the original agent or with substitutes ???

Hmm ok. For me, this filter was active from the very beginning .. I have already thoroughly cleaned the entire coffee machine twice, so everything indicates that it is a factory defect. I'm calling Siemens tomorrow!

Added after 1 [minutes]:

And everything is cleaned with original agents ..

Then write what they said .... I will know what to do because it pisses me off too ....

And about the wolf, today he called for descaling, we'll see for how many coffees next ...
What did they say on the site ?? KAROKO

Has anyone already solved this puzzle ??

Hello,
Unfortunately, I did not find a solution myself. It's just that I'm not a mechanic ...
We have eq6 plus s 300 and unfortunately the same problem. The machine has been descaled and cleaned several times for half a year. Once it worked longer after the first calc & clean but the problem returned. We have soft water, I know it for 100% because we have zero limescale in an ordinary kettle and we pour the water from the tap.
I even put the filter on and it didn't work.
Now I think I have the apogee because I have descaling displayed immediately after the descaling is completed
A breakdown.
Only the service remains because I have it under warranty and I do not want to search for better.
And did someone help some reset in the service menu?
There is a video on YouTube on how to turn it on, but I don't know whether to dig there

I also had frequent descaling, actually as soon as I descale it, after a few coffees, a message about the need to descale appeared. I even gave it to the website (non-company) but they did not help there - they exchanged another good part and they only deleted me. Ultimately, it helped to read the cleaning instructions carefully. It turned out that I have never cleaned the nozzles (i.e. the place from which coffee / foam comes from). It takes off nicely and you can wash these flat sheets and rubber elements under the play. After cleaning, it helped immediately! Check at your place

Exactly two days ago, I took the plastic and rubber off the nozzles and washed it. I also did a machine reset in the service menu.
Too fast to be happy, but no message.

Hello, I have this machine for 2 months and the same problem. How do I restore factory settings?

I wrote about my case above. Our coffee machine has returned from the site. They replaced two parts, it worked for a month, but I think we're back to square one. On December 27, I descaled, we made maybe 20 coffees and on January 5 I have a message again.
We take it on the occasion of complaint number 2 because I have a warranty for one more year. I don't have the strength for this crap.

I have the same only with the s700, nothing helps the tragedy ...

We returned the coffee machine to a second complaint and this time they replaced the module. This is probably all his software. Alright so far, but probably more than a month has passed so it's even better not to be delighted.

How to enter the service menu?

There is an instructional video on YouTube.

Hello, and how do I remove these nozzles for cleaning? I also have a descaling message after descaling. I bought the coffee machine in October 2021, I used 6 descaling tablets and 6 filters.

Only the replacement of the module after the second complaint helped us. I have a normal descaling frequency since March
?

And how much does it descale now?

Hello. I wanted to show off a little bit about my knowledge about descaling coffee machines. The speed of this process is affected by water hardness, the presence of a filter, the consumption of milk coffees (which speeds up descaling three times), as well as scale in the circuits or a dirty spout. If we notice problems with our espresso machine, it is worth investing in finding the cause and accurate diagnosis, because it often turns out to be more expensive than the repair itself. In the event of damage to electronics or scattered programs, it is worth using the services of authorized services who have the option of re-uploading them. And finally, it is worth remembering that the automatic coffee machine also requires the disposal of coffee grounds and regular rinsing of the brewing unit. 😉

Express decalcifies me every 200 coffees, including 40 milk ones. I have soft water. Before pouring water into the espresso machine, the water is still filtered in a jug. Can anything else be done to make more coffees, e.g. give a filter but so that it appears as without or instead of soft water should be given by a softening installation. Can any substitutes be used for descaling or only the original?

>>20545101
Siemens eq 6 s 700. Eight-year-old espresso, a problem recently appeared. After descaling, which required espresso, 1 milk coffee was made and descaling was necessary. So, descaling again, made 1 cup of coffee and boom, I asked for descaling. I ran it through a descaling cycle using plain clean water. No error. I made one, two, three black coffees, it's OK. I make meld coffee and I want to descale it.

I used a cleaning tablet and dissolved it in a glass of cold water. I inserted the milk tube into the milk and started the hot milk program. I disassembled the frother, scrubbed it, put it back together, rinsed it in the same way, i.e. a large pot of water, warm milk and... the problem was solved.