FusionSolar App Login Issues with the Huawei Solar PV Inverter: A Two-Month Struggle

Question

Hello. Is anyone else having issues with the Fusion Solar App supporting the Huaweii Solar PV Inverter? Can't log in to the app for two months. The installer spreads his hands and claims that the manufacturer is up to something on the servers.

rokbok · Answer

Yes, there were turmoil, but regarding the indications, daily yield, monthly production, annual production, but there were no major problems with logging in, only from time to time it showed a network error, then it disappeared after a while, in fact the info was that something with the server/ Huawei's cloud was something not teges.

At the moment, the indications have been correct for two days, at least for me, and there are no problems with logging in, only time will tell.

noja102 · Answer

There were problems but now everything works

michal.115 · Answer

Uninstall the app and download FusionSolar from the Huawei App Store, there is the latest working version. The version from the Play Store does not work and is no longer available.

rokbok · Answer

I have version 2.6.0 and it works, and I have it because it is the last version that shows the temperature of the inverter, as you can see, the apk version is not the reason it does not work.

zigaj · Answer

Hello
In December 2020, a 6.4 kW Huawei 5Kw inverter was installed and I have a similar one. The Fusionolar application gives strange data as if someone manually entered it. It overstates the results, then gives the sum of the graphs correctly, then shows that the installation works after 17:00, e.g. 4-01-2021, and adds these results too, i.e. the conclusion that my energy production is deliberately overstated. I reported it to the installer and the same answer of Huawei's fault

rokbok · Answer

Please do not worry in advance, the variations that FusionSolar shows are caused by irregularities in the Huawei cloud, this is where the data from the inverter lands, which we read in the application, we have to be patient as Huawei will deal with the problem of data shown in the application will be reliable for the lifetime of the PV installation.

You can also check the data directly from the inverter as it is done here , it is more convenient to check using the FusionHome application downloaded from GooglePlay, all provided that the installer has not changed the default password (00000a), if so, ask for it.

zigaj · Answer

Thank you for the hint, I will try to do something about it and I will only add that yesterday the installation produced 20 kW until 23:00 at which she turned off

dprzyb · Answer

20kWh? by 11pm? At the beginning of January? Nothing to envy...

rokbok · Answer

As I wrote earlier, check directly on the inverter and you will find out how it really is.

berserker1 · Answer

How to install the FusionSolar app on a Lenovo Android tablet? I kind of downloaded the Huawei AppGallery app and then FusionSolar and installed it, but I don't have it anywhere on my desktop? Does it only work on Huawei devices?

rokbok · Answer

When installing apps, a desktop shortcut is not always created, look for icons in all applications.

Adka_ · Answer

Does the application work for you? I can't log in or generate a new password

rokbok · Answer

It works at the moment.

michalberowski · Answer

Currently not working. No data for several days. edit: logging out and logging back in helped

Robyn212 · Answer

It works for me. I didn't notice any problems

orzechsf · Answer

Hello, no data in the FUSION SOLAR application since approximately October 05, 2022, inverter and dongle connected, configuration done correctly, connection to the router also correct and does not show production data etc, I reinstalled the app, both on the iPhone and on Android to no avail. Has anyone encountered such a problem?

LordZiemniak · Answer

what is your connection status with the management system? what apk version? maybe you have the wrong server set up

orzechsf · Answer

Thanks for taking up the topic, everything lights up green when configuring, the apk version is the latest one on the app store 6.23.00.125, and the server is nowhere to be seen or I don't know how to check what it is

Added after 5 [hours] 32 [minutes]:

Physically disconnecting the Sdongle from the steam inverter and reconnecting it helped.

Regards

tetley · Answer

Hi, In October I lost all data on electricity production Year of production time The application does not show any historical data How to get them back?

Adka_ · Answer

This application is hopeless, it shows a login error every now and then, today I can't log in again, even though the password is correct, eh.....

LordZiemniak · Answer

If it was correct, I would be able to log in I made dozens of these apps for clients and there was no problem

FusionSolar App Login Issues with the Huawei Solar PV Inverter: A Two-Month Struggle

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