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Low volume of Internet broadcasts on the Play TV box now 2 decoder

filip.warecki 42237 6
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  • #1 19567766
    filip.warecki
    Level 10  
    Hello. I recently got a decoder like the one in the title. The problem I have is that the volume of everything transmitted over the Internet is low. The TV received by the antenna has the correct volume.
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  • #2 19568527
    andken999
    Level 22  
    Volume on the decoder remote control
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  • #3 19568953
    filip.warecki
    Level 10  
    The volume is at max. The sound is quiet when playing something over the Internet. The antenna is ok.
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  • #5 20040114
    WincentaW
    Level 1  
    Hello. I had the same experience. The sound from the amplifier was quiet; after connecting to the TV, it was the same. Resetting the remote control settings helped. To restore the remote control to factory settings, press and hold OK and Home (Play Now). And that's it. Good luck.
  • #6 20172709
    michash7
    Level 1  
    WincentaW wrote:

    To restore the remote control to factory settings, press and hold OK and Home (Play Now)
    And that's it. Good luck

    I had exactly the same symptom and this combination of buttons on the remote control solved the problem immediately.
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  • #7 21695411
    sunmoon
    Level 11  
    FYI, the same symptom occurred on the new Play Box TV decoder I received these days. In addition, the volume control and mute (from the remote control, of course) did not work. I OK Home helped immediately. Years later, thank you for the solution.
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Topic summary

The discussion revolves around a user experiencing low audio volume during Internet broadcasts on a Play TV box decoder, while antenna reception is normal. Initial suggestions included checking the volume settings on the decoder remote control. The user confirmed the volume was at maximum but the issue persisted with online content. Other participants proposed checking for a separate volume control in the web application. A solution was found by resetting the remote control to factory settings, which resolved the low sound issue for multiple users.
Summary generated by the language model.
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