No Sound from NC+ Multibox Decoder Connected to Panasonic TX 50CX680E TV via HDMI

Hello,
I have a problem with the sound on tv. After connecting the nc + multibox wifi decoder via the hdmi cable, there is no sound. After connecting the computer to the TV, the sound is there. The decoder is functional because it was checked at the NC + point on another TV. Help !

Hello. I propose to connect the set-top box to the TV with a different HDMI cable, as well as to connect to another socket on the TV. There is another possibility. The decoder has a volume control that can be pushed to the minimum, resulting in no sound. Greetings.

Unfortunately, two cables checked on all TV sockets. There is no volume control in this decoder.

biegan333 wrote:

There is no volume control in this decoder.

Hello. I have a set-top box with this remote control:

On its left side there are buttons for adjusting the volume.
Older receivers had this remote control:

Here, also on the left side, there are buttons for adjusting the volume. I'm thinking of the ones on the left next to the EPG, INFO. I suspect that you also have one of these pilots. If you have another remote control, please give the exact symbol of your set-top box so that I can help you. I was looking for a decoder as you gave multibox nc, but I found only mediabox, and I did not find multibox. Because there is one more option. While the remote control from the decoder has been programmed to operate Panasonic TV, the volume control of the NC + remote control changes the volume of the TV. Before programming, the volume was most likely not increased in the decoder. The only solution in this situation is to restore the remote control to its initial state, increase the volume of the decoder and re-program it to work with the TV. Good luck.

the decoder is called Sagemcom's wifibox without any additional disk. Sorry for the wrong bearing.

Look at the HDMI settings on the TV.

watched and nothing

Welcome back. The volume control is also on this remote.

These two buttons are highlighted in blue.

biegan333 wrote:

watched and nothing

You have HDMI setting options in the TV menu. Have you checked the individual modes?

The control goes but there is no voice: /

I am writing about the HDMI settings in the menu and not the volume control. You bought a smart TV with too many options. Pages 50 and 95 of the manual. Recently, I had a Polsat decoder with a similar symptom.

Still insists on the muted voice from the set-top box. Please use the TV remote control to increase the volume of the voice and look at the screen graphics that change with the volume change. Next, with the remote control from the decoder, please increase or decrease the volume and there is a question. Does the volume change graphics match the TV remote control? If it is the same, it means that the volume is not adjusted from the set-top box, but again from the TV set. Refer to the online manual on page 14 to restore the factory settings of the set-top box remote.

Unfortunately, neither the first nor the second advice proved successful; / I don't know how I can get a voice on this TV ...?

Can the decoder be reset? - connect as it should be and reset.

Is the sound from the computer on the socket where you have the nc + decoder?
I used to have a similar case, there was no sound on nc +, reset the decoder to the factory settings and nothing, just swapping the inputs and there is sound on another.
The owner claimed he did nothing, however it turned out that this HDMI input was configured to receive analog audio hence no HDMI cable, sound appeared after the input was properly configured.
You have already been advised to check your HDMI input configuration, but you don't write if you did.

You spent over 3,000 on TV, spend another 100 PLN on a professional who will set it up and check it for you. You can see that you are not coping or you do not feel like reading the instructions. Nobody will give you a solution on the tray virtually.

Configuration set and checked, decoder reset and factory settings restored, programming of the Panasonic TV remote is done.
Andrpol instructions read, you think I want to tire ... ??

Added after 1 [hours] 10 [minutes]:

maybe someone could recommend a person or company from Wroclaw who is able to set it ??

Look for a specialist in your area. Was the decoder at the point checked by hdmi? Was the computer connected to the tv via hdmi? If both questions "yes" then there must be something in the tv settings.

The decoder was checked by the hdmi cable at the point and the computer connected via the hdmi cable with the tv is working normally and there is a voice.

So there must be something in the tv settings. Did you switch mode1 / mode2?

this is also done on all hdmi inputs; /

Added after 7 [minutes]:

this situation is absurd, total powerlessness !!! I know the whole panel by heart and I can't do anything, wonderful weekend!

Do you have any other device besides the computer to connect via hdmi? Have you tried to connect via Scart?

Unfortunately not

And by scart?

because of that I did not try but it probably misses the point because even if it works, the image quality will not be HD, right?

To test if there will be a sound. Maybe the decoder is damaged and gives sound once and then not. Do you have HDMI in your computer? In what format does the sound from the computer go? Borrow another decoder with a hdmi connector from someone.

Maybe I'm making a mistake here ?? I decided to configure the TV again

Added after 47 [seconds]:

I have sound on the computer and normally everything is elegantly played on the TV

If you only have NC + then you can skip it. Do you have HDMI on your computer?

reset tv did not do anything: /

What about scart?