Hello
I received a new coffee machine (as in the title). I followed the instructions on how to turn on the device step by step and I can't take the step because the message "water circuit empty" appears. There is only the option to turn on Ok. If I press this button, the machine tries to draw water, and then the same thing appears again... empty water circuit. What could be wrong? There is water in the tank, everything is installed correctly. The machine hasn't made any coffee yet. And I bought it from a woman whose gift was duplicated. Everything was originally packed. It was obvious that the coffee machine had not even been taken out of the box because it would have had to be destroyed first.
I received a new coffee machine (as in the title). I followed the instructions on how to turn on the device step by step and I can't take the step because the message "water circuit empty" appears. There is only the option to turn on Ok. If I press this button, the machine tries to draw water, and then the same thing appears again... empty water circuit. What could be wrong? There is water in the tank, everything is installed correctly. The machine hasn't made any coffee yet. And I bought it from a woman whose gift was duplicated. Everything was originally packed. It was obvious that the coffee machine had not even been taken out of the box because it would have had to be destroyed first.
. Is there a filter added to the water tank? Dismantle it. The water tank definitely has a valve, you can pour some water into the tank and move the valve from the bottom to see if water is flowing. The inlet hole in the flowmeter is tiny. I had the same problem a week ago. In my case, someone probably took out the tank while pouring water and placed it on something, and then something could have stuck. 99.9% of water refills are made by pouring it into another container, without removing the tank, but still...