@Erbit In some other topic (probably about the Orange fiber), it also turned out that they used to give ONT and FB3 and people replaced it with their own routers (the bridge mode on FB was also there) - the bridge mode was removed (sic!) and they went even further , now they only give FB6 and they have a problem with poisoning/customer problems.
Unification, simpler management, easier to diagnose a hardware problem - that is, only benefits for the operator.
If you asked where the customer is in all this, I explain that he is on the invoice :D
Supposedly UPC Polska took over PLAY, but even though it's "supposedly" one organism, they STILL have separate promotions, separate packages, they also have different equipment, completely different prices.
Maybe something will change in this matter, when PLAY finally and completely "enters" UPC Polska - until this happens (integration, takeover of technology, equipment, management, etc.), it will be more of a creep than development.
Which is not surprising, UPC Polska is no longer on a financial settlement with UPC America (it was subordinated to UPC Polska there), the Americans are not going to spend even a penny on anything at UPC Polska.
And PLAY, due to the fact that it cost money for this, also does not intend to spend money (if it does not have to) on ad hoc activities - that is, their goal is to squeeze lemon out of this marriage.
In the past, UPC Polska, on average, every 3, 4 months released a new soft for their newer modem routers - Compal (or ConnectBox) already has almost (if not already) EOL status, their GCB (or GigaConnectBox) used to give only 1Gb to the net and now, it is already going to the 750Mb net (and there are cases that people get it even to the 300Mb net) and also it has not received a new soft for several months.
Why am I writing about all this, money dear sir, it's about money - new functionality is a new soft (or an overlay on the old one), and it all costs money.
Someone has to write this soft, someone that is Hindi Punjab (as I say it). And this soft/provisioning needs to be prepared for a given fiber operator.
On the other hand, it seems so simple to us (do the bridge mode) - but in reality it takes a few weeks of writing the software, then fixes, then internal tests, then tests on a "selected" group of clients and only then the implementation of the software on the entire network.
It all takes time and costs money and no one wants to spend money on it.
As for the hotline and the technical department - it always works so that the head has no idea what the legs are doing, and the legs don't even know where to go.
Nothing will surprise me anymore, because you will connect with another technician, with another first line, and it will turn out that it's all sewn with thick threads.
And for not pushing IPv6 to everyone (and not informing the client about it), I would give them legs from the "corpus"

he snatched.