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Lack of Polsat and TVN channels on TV set with DVB-T2 decoder - signal from Sleza, Wroclaw, Poland

andrzejbogu7s 62730 25
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How can I get the missing Polsat and TVN terrestrial channels on a DVB-T2 TV in Wrocław when only TVP channels are found?

Your TCL TV is likely not seeing the DVB-T2 multiplexes because DVB-T2 may be blocked/disabled for the Poland region on some TCL/Thomson sets, or because the antenna setup is unsuitable; unlock DVB-T2 in the service menu with code 6425, try setting the region to Czech Republic or Germany, and then run an automatic scan [#20771500][#20781411] Manual scanning may still miss the DVB-T2 muxes, so automatic search is the better test after changing those settings [#20771500][#20853262] Receiving TVP on 506 MHz only confirms MUX-3, which is DVB-T, not the missing DVB-T2 multiplexes [#20784272] If channels still do not appear, check the antenna installation: the Reinston EAN002 was criticized as unreliable, a room antenna with amplifier can overload the tuner near a strong transmitter, and a simple external passive/low-gain antenna or testing with the antenna outside/on the balcony was suggested [#20786846][#20784344][#20853262] It was also recommended to verify reception at that location with another receiver or decoder and to make sure any antenna amplifier actually has power [#20781411][#20781470]
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  • #1 20771044
    andrzejbogu7s
    Level 4  
    Posts: 6
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    I have recently bought a TV with dvbt2 and have an aerial receiving dvbt2 signal but when searching for channels it only shows all tvp and possibly Doba tv but does not search for any Polsat or TVN channels. The signal is received from Sleza Wrocław (Lower Silesia). It is about terrestrial television, of course, what can be done to get access to these channels.
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  • #2 20771070
    Lukas6432
    Level 32  
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    On some TVs/tuners you can select whether to look for Dvbt2 or just Dvbt maybe you have something wrongly selected here.
    You don't write a word about the antenna installation and it's important if everything was received before (before Dvbt2) or if there were problems.
  • #3 20771092
    andrzejbogu7s
    Level 4  
    Posts: 6
    Rate: 9
    I used to have all the channels of TVP, Polsat etc. After DVB-T2 came in, of course they stopped working, so we changed the TV for a newer one, but it still doesn't search for these channels. However, to answer your question, in the same place where the aerial stands a year-2 years ago they were receiving normally
  • #4 20771306
    _kli_
    Level 41  
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    andrzejbogu7s wrote:
    I bought a TV with dvbt2
    .
    Which model?
  • #5 20771438
    andrzejbogu7s
    Level 4  
    Posts: 6
    Rate: 9
    tcl 50p735
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  • #7 20771500
    _kli_
    Level 41  
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    andrzejbogu7s wrote:
    tcl 50p735
    .
    I don't know why, but some TCL and Thomson TVs are still sold with dvb-t2 blocked for Poland.
    You have to go into the service menu to unlock this option with code 6425. You have it described among other things in this topic - Link .
    After that, you will most likely have to scan the band automatically, because on a manual scan the TV may still "not see" channels in dvb-t2.
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  • #8 20781075
    andrzejbogu7s
    Level 4  
    Posts: 6
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    We have changed everything as you posted in the previous topic and still unfortunately there is nothing in the automatic and manual scans.

    Added after 56 [seconds]:

    It seems to me that it is not the fault of the antenna, because we have taken various antennas that receive normally, but in this particular TV set it does not.
  • #9 20781411
    _kli_
    Level 41  
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    andrzejbogu7s wrote:
    still, unfortunately, nothing in auto and manual scanning
    .
    Strange. Among the reviews of this model on the ME website I found ...
    Quote:
    The DVB-T2 tuner works smoothly and quickly ...
    .
    In the configuration settings of your TV try to change the region to Czech Republic or Germany.
    andrzejbogu7s wrote:
    It seems to me that this is not the fault of the antenna, because we took different antennas that receive normally, but in this TV just not
    .
    Where did you receive these antennas correctly - at the TV location or elsewhere? Have you verified reception at this location on another receiver, e.g. an external decoder (this is probably the easiest way)?
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  • #10 20781440
    rnb_bolii
    Level 39  
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    Hi. Reset t.v. to fabulous, then czech, search and laughs....
    Ps. as long as the antenna has range😊.
  • #11 20781470
    Lukas6432
    Level 32  
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    andrzejbogu7s wrote:
    .
    It seems to me that it is not the fault of the antenna, because we have taken different antennas that receive normally, only in this TV exactly not.


    In post #3 you write that everything used to receive correctly from this antenna, i.e. the installation is good, whereas here you write that you tried different antennas.
    If you actually unlocked DVB-T2 on the TV, as stated above, or selected the Czech Republic or RFN region, it should search for channels and that's it.

    If it doesn't search, the problem could be with the antenna, for example, it may have an amplifier and need power, but it's not plugged in.

    P.S.
    Mux3, i.e. TVP channels, now searches after antenna changes, or does it not search.
  • #12 20782915
    rnb_bolii
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    Tuner sensitivity on TVs and set-top boxes also varies. Plugs and cabling also important....
  • #13 20782932
    wada

    VIP Meritorious for electroda.pl
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    How far are you from Sleza ?
    What town ?
    Are you using antennas on the roof ?
    What kind of antenna is it ? (some photos)

    Maybe instead of Sleza you catch Zurawina (506MHz, k25 ) and then you have only : TVP1 HD, TVP2 HD, TVP3, TVP Info, TVP Historia, TVP Sport HD. and if they work correctly - then DVB-T2 also works correctly
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  • #14 20784207
    andrzejbogu7s
    Level 4  
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    I have about 10km to Sleza, Gogolow. When I give manual search I have 506 KHz. I do not have antennas on the roof. Yes, TVP Historia and Sport are there which means from your words that DVB-T2 is there. The antenna amplifier is connected. I guess I'll have to buy a more powerful antenna, although this one should also catch, because theoretically it had a range of probably up to 15 km
  • #15 20784272
    _kli_
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    andrzejbogu7s wrote:
    I have about 10km to Sleza, Gogolow
    .
    Then you should be able to see the transmitter.
    andrzejbogu7s wrote:
    When I give a manual search I have 506 KHz
    andrzejbogu7s wrote:
    TVP History and Sports are so from your words. That DVB-T2 is

    DVB-T multiplex selection interface with a program list.
    506 MHz is mux-3, which is DVB-T , not any dvb-t2. What signal parameters do you have on this channel? Have you tried changing the Region/Country?
    If you receive mux-3 from Sleza, then theoretically you should be able to receive the other muxes in dvb-t2. Unless, however, you have not unlocked this standard in your TV or you have a crap installation.

    andrzejbogu7s wrote:
    I don't have antennas on the roof
    andrzejbogu7s wrote:
    although this one should also catch because theoretically it had a range of probably up to 15 km
    .
    So what kind of antenna do you have and where is it mounted? Is it a room antenna with an amplifier? Antennas have no such parameter as "range". It all depends on the reception location and local reception conditions.
  • #16 20784333
    rnb_bolii
    Level 39  
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    10 km from the transmitter and amplification.... With a strange antenna...who knows what kind of antenna...and maybe next to the rutetra what sow....
    Ps. On the " nail"😁 in the socket will peel the signal at 100kW from the transmitter. Well unless it doesn't catch tv however the new dvbt2...😢
  • #17 20784344
    wada

    VIP Meritorious for electroda.pl
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    rnb_bolii wrote:
    10 km from the transmitter and amplification.... With a strange antenna...who knows what kind of antenna...and maybe next to a rutetra what sow....
    Ps. On a " nail"😁 in the socket will peel the signal at 100kW from the transmitter. Well unless it doesn't catch tv however the new dvbt2...😢
    .

    Well, that's right !!!

    Room antennas with amplifier clog up (TV head overdrive) with such a strong signal, especially with DVB T2 :lol:
    Stick a piece of wire about 30cm into an aerial socket and see what the TV catches.
    Here's a list of what you should be able to pick up at your place
    http://www.sat-charts.eu/nadajniki.php?id=MWlrN2cmNHI0MjU=
    Clicking on a particular transmitter in the table will show you all the reception parameters and what programmes are available
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  • #18 20784346
    Lukas6432
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    In my opinion, judging by the posts of the creator of the thread, the unblocking of the TV as advised at the beginning of the thread has not been done. The creator did not select the region of Germany or the Czech Republic, but continues to use the Polish location and the installed antenna. In addition, he placed the antenna amplifier 10 km from one of the best transmitters in Poland (the second one in Kielce - Święty Krzyż).

    Why is there an antenna with an amplifier there?
  • #19 20784571
    _kli_
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    rnb_bolii wrote:
    10 km from the transmitter (...) On a " nail"😁 in the socket will peel the signal at 100kW from the transmitter

    Not always ;-) - https://youtu.be/jpqgkKUFVdA
  • #20 20785805
    rnb_bolii
    Level 39  
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    Good film. But there directional antennas. Maybe here a biquad antenna is enough...or a small "net" with symmetrizer.😉
    Ba, we still do not know what kind of antenna at the author of the topic.
  • #21 20786372
    Grzegorz740
    Level 37  
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    Ideally, the author should take a photo of the antenna and show us. It will be easier to advise something.

    Because so it is not clear where the problem lies, whether in the antenna installation or in the TV.
  • #22 20786502
    andrzejbogu7s
    Level 4  
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    Reinston EAN002 antenna, I entered the code 6425 changed to dvbt2 on, gave chechy a turn off the TV and scanned, still the same
  • #23 20786846
    _kli_
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    andrzejbogu7s wrote:
    Rinston EAN002 antenna
    .
    I wouldn't call this an antenna. It is rather an expensive antenna-like gadget. To tell the truth, I have never yet managed to get stable reception on all muxes on such an invention.
    In your location it should theoretically be possible to receive on an external antenna with low gain and dimensions, e.g. M-Log 6-69 or similar.
    If "maid", then APOK passive version.
  • #24 20853146
    _Adamo_
    Level 11  
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    @_kli_
    _kli_ wrote:
    In the TV's configuration settings, try changing the region to the Czech Republic or Germany.


    I'm joining the topic because I also have a problem with DVB-T2 (not) working on my TCL TV. Only that I have a rather newer model, after the 65P635 bought just about a fortnight ago.

    In Swarzedz near Poznan I only receive MUX-3 from Piatkow, and when I try to set - also manually - the other multiplexes from the surrounding transmitters, it shows me signal strength and quality at 0%.

    I have already applied the procedure quoted here with entering the service menu before code "6425". There I changed the DVB-T2 setting to "ON". I then switched the TV off and on from the remote control. And it still does not find DVB-T2 channels from the surrounding transmitters. I still only have MUX-3 from Poznan, which I think is still broadcast in the old standard until 14 or 15 December. It's also a fact that after changing the setting in the service menu I haven't yet done a "full" reboot, just a switch-off and switch-on.

    As for the second tip occurring here, i.e. changing the region to Germany or the Czech Republic, when I enter this setting, the TV asks me for the password. "6425" doesn't work here, so I can't change the region for now. Any idea how to access this setting?

    Or do you have any idea why changing the setting in the service menu had no effect?

    It will tell me a lot if I change the standard to MUX3 in a couple of days' time, because then I'll definitively see if the problem is with coverage/power/signal reception, or if the TV just doesn't see anything that's DVB-T2 standard.

    [UPDATE:]

    I finally got into the region settings via the password "1234" (a few tries and it went in... just don't know why they even put a password on there). And the end result is that neither the change in the service menu nor the change of the region did nothing in terms of downloading multiplexes broadcasting in the new standard (it is still 0%). I am very surprised that the indoor antenna, which provides images of excellent quality from Piatkowo in Poznań, is not picking up anything from Śrem (some 20 km more distance and 5 times higher transmitter power) and shows 0% signal strength and quality. In this situation I have restored the TV to its initial settings, because rather a new receiver should already have everything set up correctly for Poland. If in the middle of December it will stop receiving even MUX-3 from Poznan, then the direction of "TCL service", and if from 15 December it will still be collecting nicely from Poznan, then I have to hit some antenna service and let them fix me something nice, which will give me more than just public TV channels.
  • #25 20853262
    _kli_
    Level 41  
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    So far, after using code 6425, I have always been able to unlock and tune the dvb-T2 muxes - both on TCL and Thomsons. Except that usually in order for the TV to "see" them, I did the first tuning on automatic, because in the manual search option the TVs still did not detect the signal.
    Another option - in your location the maid simply does not receive the signal from Srem.:?: Other transmitters are not reachable. Piatkowo and AE transmit mux-3 and mux-8 in dvb-T.
    _Adamo_ wrote:
    .
    Try putting the antenna out of the window or mounting it on the balcony. This antenna can be used as an outdoor antenna.

    I suggest you continue the thread in the topic you set up.
  • #26 20853286
    _Adamo_
    Level 11  
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    _kli_ wrote:
    Try putting the antenna out of the window or mounting it on the balcony. This antenna can be used as an outdoor antenna.
    .

    That concludes my topic in this thread thanks for that above comment. It wouldn't have occurred to me to "blow" that antenna outdoors, and that might be some test.

Topic summary

✨ The discussion revolves around a user experiencing issues with receiving Polsat and TVN channels on a TCL TV equipped with a DVB-T2 decoder, while only receiving TVP channels from the Sleza transmitter in Wroclaw, Poland. Various troubleshooting steps are suggested, including checking antenna installation, ensuring the DVB-T2 setting is unlocked in the service menu, and changing the region settings to Czech Republic or Germany. Users also discuss the potential need for a more powerful antenna, as well as the impact of using room antennas with amplifiers, which may cause signal overload. The conversation highlights the importance of proper antenna selection and installation for optimal reception of DVB-T2 channels.
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FAQ

TL;DR: If you are 10 km from Ślęża and your TCL TV finds only TVP, the most likely cause is antenna setup, not missing DVB-T2: one expert reply says "506 MHz is mux-3, DVB-T". This FAQ helps viewers near Wrocław fix missing Polsat and TVN on TCL/Thomson sets by checking region settings, scan method, and amplifier overload first. [#20784272]

Why it matters: Near a strong transmitter, the wrong indoor amplified antenna can block stable DVB-T2 reception even when older DVB-T channels still appear.

Option What the thread reports Best use near Ślęża
Indoor amplified antenna Can overload the TV head close to a strong transmitter Usually worst choice at ~10 km
Passive indoor antenna Better than amplified if signal is already strong Good test option
Small outdoor low-gain antenna Suggested as the stable fix Best long-term choice
Simple wire test May confirm that signal is already very strong Fast diagnostic step

Key insight: Seeing TVP Historia or TVP Sport during manual tuning at 506 MHz does not prove DVB-T2 works. In this thread, 506 MHz matched MUX-3 in DVB-T, so the TV could still be missing the DVB-T2 multiplexes that carry Polsat and TVN. [#20784272]

Quick Facts

  • The installation location is Gogolów, about 10 km from the Ślęża transmitter, which several replies treat as a very strong-signal area. [#20784207]
  • Manual tuning at 506 MHz returned TVP channels such as TVP Historia and TVP Sport, which the thread identifies as MUX-3 in DVB-T, not DVB-T2. [#20784272]
  • The TV model named in the thread is TCL 50P735; the suggested service-menu code for DVB-T2 unlock on some TCL/Thomson sets is 6425. [#20771500]
  • The antenna finally identified was a Reinston EAN002 indoor model, described in the thread as an unstable choice for full-multiplex reception. [#20786846]
  • One later case in the same thread reported a location about 20 km farther from Śrem yet expecting reception from a transmitter with 5× higher power, showing how placement and antenna type can matter more than headline distance alone. [#20853146]

Why does a TCL 50P735 find only TVP channels and not Polsat or TVN when scanning DVB-T2 from Ślęża near Wrocław?

Because the TV was receiving MUX-3 on 506 MHz, not the DVB-T2 multiplexes that carry Polsat and TVN. In this case, the thread points to two concrete causes: TCL DVB-T2 settings may still be blocked for Poland, and the indoor amplified antenna can overload reception only 10 km from Ślęża. [#20784272]

How do I unlock DVB-T2 on a TCL or Thomson TV using the service menu code 6425?

Open the service menu and switch the DVB-T2 option on with code 6425. 1. Enter the service menu using code 6425. 2. Change the DVB-T2 setting to ON. 3. Power the TV off, then run an automatic band scan, because manual scan may still miss DVB-T2 channels on these sets. [#20771500]

What steps should I follow to change the TV region to Czech Republic or Germany on a TCL TV to enable DVB-T2 channel scanning?

Change the TV region after unlocking, then rescan automatically. 1. Open the country or region setting. 2. Select Czech Republic or Germany. 3. Turn the TV off and back on, then scan channels again. One later report says the country menu used password 1234, not 6425. [#20853146]

Why can manual tuning on 506 MHz show only MUX-3 channels like TVP Historia and TVP Sport instead of Polsat and TVN?

Because 506 MHz in this thread matched MUX-3, which was identified as DVB-T rather than DVB-T2. That explains why TVP Historia and TVP Sport appeared while Polsat and TVN did not: the TV was tuned to the wrong multiplex for those commercial channels. [#20784272]

What is MUX-3, and how is it different from DVB-T2 multiplexes in Poland?

"MUX-3 is a terrestrial TV multiplex that groups several channels on one broadcast frequency, and in this thread it is explicitly identified as DVB-T, not DVB-T2." The practical difference here is simple: receiving MUX-3 proved only that older DVB-T TVP channels worked, not that the TV could receive the separate DVB-T2 multiplexes. [#20784272]

What does a symmetrizer do in a TV antenna installation, and when is it better than an amplifier?

A symmetrizer is better when the transmitter is very close and the signal is already strong. "A symmetrizer is a passive antenna-matching component that connects the antenna to the receiver without adding gain, reducing the risk of overload that an active amplifier can cause in strong-signal locations." In this thread, users recommended passive solutions near Ślęża instead of more amplification. [#20785805]

Indoor antenna with amplifier vs small outdoor antenna near a strong transmitter like Ślęża — which works better for stable DVB-T2 reception?

A small outdoor or passive antenna works better for stable DVB-T2 reception near a strong transmitter. The thread says indoor amplified models can overdrive the TV head at about 10 km from Ślęża, while low-gain outdoor antennas such as a small log-periodic type were suggested as the proper fix. [#20786846]

How can I tell whether my TV problem is caused by blocked DVB-T2 support, a weak signal, or antenna overload from being only 10 km from the transmitter?

Use elimination: blocked DVB-T2, weak signal, and overload produce different symptoms. If 506 MHz shows TVP channels, the tuner sees MUX-3. If automatic scan still misses DVB-T2 after enabling DVB-T2 and changing region, the thread points next to antenna overload or poor antenna design, especially with an amplifier only 10 km from Ślęża. [#20784346]

Why can an indoor amplified antenna like the Reinston EAN002 fail to receive DVB-T2 properly even when DVB-T channels still work?

Because the Reinston EAN002 can behave like an unstable amplified indoor gadget rather than a reliable full-band receiving antenna. One reply says the author had never achieved stable reception of all multiplexes on that type, which fits the thread’s pattern: DVB-T MUX-3 appeared, but DVB-T2 multiplexes still failed. [#20786846]

What signal strength and quality readings should I check during manual DVB-T2 tuning to diagnose missing Polsat and TVN channels?

Check both signal strength and signal quality on the exact multiplex you are tuning. A later TCL case in the same thread reported 0% strength and 0% quality on DVB-T2 multiplexes while MUX-3 still worked, which clearly separated a tuning or reception problem from a general TV failure. [#20853146]

How should I test reception near Ślęża using a simple wire, passive antenna, or balcony placement before buying a new antenna?

Start with the simplest passive test before spending money. 1. Insert about 30 cm of wire into the antenna socket and scan. 2. If needed, try a passive indoor antenna instead of an amplified one. 3. Move the antenna to a window or balcony and rescan, because placement can change results sharply. [#20784344]

Which frequencies and multiplexes from Ślęża and Żórawina should be available in Gogolów, and how do I verify I am tuning the right transmitter?

In Gogolów, manual tuning at 506 MHz may catch Żórawina rather than Ślęża, and that can explain why you see only TVP services. One reply explicitly says that if you catch Żórawina on 506 MHz, channel 25, you may receive only TVP1 HD, TVP2 HD, TVP3, TVP Info, TVP Historia, and TVP Sport HD. [#20782932]

What password is used to access region settings on some TCL TVs, and why might 6425 work in the service menu but not in the country menu?

On some TCL TVs, the region menu used password 1234, while 6425 worked only for the service menu. The thread shows both codes serving different menus, so failing with 6425 in the country screen does not mean the service-menu DVB-T2 change failed. [#20853146]

Why does automatic scan sometimes find DVB-T2 channels on TCL TVs when manual scan still shows 0% signal?

Because these TCL sets may initialize DVB-T2 detection differently in automatic and manual scan modes. One experienced reply says the first tuning should usually be automatic, because the TV could still fail to detect DVB-T2 in manual search even after the DVB-T2 option was unlocked. [#20853262]

What are the best low-gain or passive antenna options for DVB-T2 reception close to a high-power transmitter in Poland?

The thread recommends low-gain or passive antennas, not stronger amplified indoor models. One expert reply says that near this location a small external antenna such as M-Log 6-69 or a passive APOK indoor model is the right class of hardware. As that reply puts it, the Reinston type was an “antenna-like gadget,” not a stable full-mux solution. [#20786846]
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