The Hormann BiSecur LAN/WAN gateway only works on the LAN anymore.
From the phone outside the LAN, I connect via VPN.
The VPN server is set up on the router to which the gateway is connected by cable.
On the phone, after connecting to the network via VPN, I can see the Bisecur gateway in the web browser, but the BiSecur application is not able to connect to the gateway.
When I am on the LAN, the application on the phone normally detects the gateway and works correctly.
What could be blocking the app from connecting to the VPN?
AI: What type of VPN is being used (e.g. OpenVPN, L2TP, PPTP) and is full tunneling or split-tunneling enabled in the VPN configuration? .
L2TP
AI: What operating system (Android/iOS) and version of the BiSecur app do you have installed on your phone?
iOS
From the phone outside the LAN, I connect via VPN.
The VPN server is set up on the router to which the gateway is connected by cable.
On the phone, after connecting to the network via VPN, I can see the Bisecur gateway in the web browser, but the BiSecur application is not able to connect to the gateway.
When I am on the LAN, the application on the phone normally detects the gateway and works correctly.
What could be blocking the app from connecting to the VPN?
AI: What type of VPN is being used (e.g. OpenVPN, L2TP, PPTP) and is full tunneling or split-tunneling enabled in the VPN configuration? .
L2TP
AI: What operating system (Android/iOS) and version of the BiSecur app do you have installed on your phone?
iOS
