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VPN Tunnel Connection Issue: Error 766, No Certificate, Access Remote Recorder, Win7, OpenVPN Help

sadek_ns 5952 13
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  • #1 16645244
    sadek_ns
    Level 14  
    I have a problem with my VPN tunnel connection.

    He wants to connect to a computer at work through a VPN tunnel that is in the network with a camera recorder that he wants to access remotely. I received from an external administrator The IP address of the computer to which you need to connect, login and password to connect and the PSK key, I also have the internal address of the recorder, but when configuring the connection in WIN7 (because this is how I have to connect in the manual), error 766 appears, which says that there is no certificate during the connection.

    Can it connect via OPEN VPN?
    How to configure it to make it move.
    I have no experience with these connections and would like someone to help me with this.

    Thanks and Regards.
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  • #2 16645268
    bogiebog
    Level 43  
    Step by step, show screenshots of how to configure a VPN connection.
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  • #3 16645943
    sadek_ns
    Level 14  
    Network and Sharing Center> Set up a new connection or network

    connect to work> Use my internet connection (VPN)

    Internet address (computer address at work) enters the IP address I received from the administrator, check "Don't connect now, just configure it so that I can connect later

    gives the username and password (I got it from the administrator)
    and click create

    In the properties, the security tab, I select the virtual network type: L2TP

    and later link and crashes error as pictured
    VPN Tunnel Connection Issue: Error 766, No Certificate, Access Remote Recorder, Win7, OpenVPN Help
  • #4 16645951
    bogiebog
    Level 43  
    did you enter the PSK key?
    no ? type it, go to how to do it.
  • #5 16645987
    sadek_ns
    Level 14  
    it probably fits in the advanced settings and: use the pre-shared key for authentication, after typing there (although in the instructions I got from the administrator it would not be entered), an error 789 appears as in the photo.

    VPN Tunnel Connection Issue: Error 766, No Certificate, Access Remote Recorder, Win7, OpenVPN Help
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  • Helpful post
    #6 16646057
    jprzedworski
    Network and Internet specialist
    Administrator recommended L2TP? Maybe something else?
    Don't you better ask him?
    Briefly disable the system firewall.
    Maybe your home router is blocking something. Which model?
  • #7 16646097
    sadek_ns
    Level 14  
    In the manual it says just to choose l2tp, I chose others and it also doesn't connect and crashes errors.

    I turned off the firewall and the same thing.

    I have a huwawei b315s router with play

    Added after 7 [minutes]:

    I turned off the node, turned off the firewall on the router and in the firewall system and I have error 789.
  • #8 16646609
    jprzedworski
    Network and Internet specialist
    Sometimes the router is the cause. Generally, it should have the "VPN Passthrough" function, and with this hardware I don't know how it is. Some say it is, others say it is not. Sometimes it's not in the configuration, but it works. Here is an example. Different bug and different hardware, but who knows:
    https://www.elektroda.pl/rtvforum/topic3254895.html
  • #9 16648126
    jaroslawk
    Level 21  
    Hello.
    What is the VPN server placed on?
    Try to change the authentication method.
    greetings
  • #10 16653487
    sadek_ns
    Level 14  
    I can't find any such configuration in this router, I don't think there is one.

    I do not know what the VPN is placed on because I only got access data to it, I changed the authentication method, I also gave it to the car so that he could choose the system himself and then nothing: /

    Damn, I have no idea for it anymore: /
  • #11 16653583
    jaroslawk
    Level 21  
    You can send this manual.
    Using VPN you connect to the internal network and then when you enter the computer (remote desktop ??) and the recorder (website ??)
    greetings
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  • #12 16670475
    sadek_ns
    Level 14  
    Give me an email and I'll send it to you.

    I want to connect to the network using a VPN and then I will have access to the recorder that is in this network and connect to it via www. Why do I need to connect to some computer on this network?
  • #13 16670513
    jaroslawk
    Level 21  
    In the first post you write that you want to connect to your computer at work using a VPN
  • #14 16670987
    sadek_ns
    Level 14  
    Well, I wrote that, and I really don't know what to connect to, whether to a computer or a router

Topic summary

The discussion revolves around a user experiencing a VPN tunnel connection issue on Windows 7, specifically encountering error 766, which indicates a missing certificate. The user is attempting to connect to a work computer to access a remote camera recorder using OpenVPN. Various troubleshooting steps are suggested, including configuring the VPN connection through the Network and Sharing Center, entering the correct IP address, username, password, and pre-shared key (PSK). The user also faces error 789 after attempting to use the PSK for authentication. Recommendations include checking the router's VPN passthrough capability, disabling firewalls, and changing authentication methods. The user expresses confusion about whether to connect to a computer or a router for accessing the internal network and the recorder.
Summary generated by the language model.
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