I recently contacted Vodafone to request an interest in Vodafone being able to provide services for mobile phone users such that business contacts within an business organization could be contacted directly via their business website
Example : I decide that I need the services of a plumber/ electrician / business I there for utilize Google and chance upon a site which I think will best suite my needs
On the portal website is a contact us form in which I can send an immediate message to the company or list of plumbers/ bussiness reps which are recommended by this site
I pull down a selection box and pick the local plumber/ electrician/ business representative or plural that are local to myself and can send this person an immediate sms asking him / her to contact me for a point of call
I don not see his / her number and would not know this
In the other boxs I enter my own mobile number followed by a password relavent details address and so on Choice selected to be implemented
This a password that gives me authorization to utilize this service such that the sms bill is sent directly to my mobile phone This is only authorised by my ervice provider for my own personal use It may send me a further confirmation code to verify
This means that the company concerned whom I’m requesting this service from do not pay for my sms messages and more obviously as a consumer I can send an immediate message to the company concerned without having to wait for a reply to an email which is generally alot longer It would also verify that this person who is employed by this company has definitely been contacted by me and as such I receive a verification code
Meaning that my messages have been sent , have been received and more importantly as a company I can tell if my staff are responding to those messages and see what my companies performance is why its working why its not working
In other words i dont land up with a group of employees , managers , directors who then say "Im sorry we didnt get your message" also I can then too defend my employees or repremand where needed to defend the customer as well
The sms cue to the said plumber/ electrician / business concerned doesn’t exceed 10 messages a day
My Question is
Is there any communications company that offer this service such that companies can utilize this service without having to pay the messaging charges or call costs
, consequently I have also put this suggestion to Vodafone but without much success and very little interest In fact i have sugested this on many an occasion over the loast 10 ,15 years or more and done significant research into this to no avail
I can only see this as being a massive advantage to business utilizing this or whishing to utilize this service with dramatic increase in business and customer satisfaction
Is there anyone out there who knows the answer to this and if there is would they like to contact me
How would you set this up
Who would you manage such data and how would you gain international agreement on this
Could anyone suggest any reasons why we cant achieve this
I can achieve this via a sms modem directly coupled to personal server but this would mean I would then pay for call cost sms messages to and from clients My argument to this is why cant this charge be levied on the person who wishes to use this service such that the billing is automatically routed to their own service provider
Anyone who does have any answers to this greatly appreciated
Example : I decide that I need the services of a plumber/ electrician / business I there for utilize Google and chance upon a site which I think will best suite my needs
On the portal website is a contact us form in which I can send an immediate message to the company or list of plumbers/ bussiness reps which are recommended by this site
I pull down a selection box and pick the local plumber/ electrician/ business representative or plural that are local to myself and can send this person an immediate sms asking him / her to contact me for a point of call
I don not see his / her number and would not know this
In the other boxs I enter my own mobile number followed by a password relavent details address and so on Choice selected to be implemented
This a password that gives me authorization to utilize this service such that the sms bill is sent directly to my mobile phone This is only authorised by my ervice provider for my own personal use It may send me a further confirmation code to verify
This means that the company concerned whom I’m requesting this service from do not pay for my sms messages and more obviously as a consumer I can send an immediate message to the company concerned without having to wait for a reply to an email which is generally alot longer It would also verify that this person who is employed by this company has definitely been contacted by me and as such I receive a verification code
Meaning that my messages have been sent , have been received and more importantly as a company I can tell if my staff are responding to those messages and see what my companies performance is why its working why its not working
In other words i dont land up with a group of employees , managers , directors who then say "Im sorry we didnt get your message" also I can then too defend my employees or repremand where needed to defend the customer as well
The sms cue to the said plumber/ electrician / business concerned doesn’t exceed 10 messages a day
My Question is
Is there any communications company that offer this service such that companies can utilize this service without having to pay the messaging charges or call costs
, consequently I have also put this suggestion to Vodafone but without much success and very little interest In fact i have sugested this on many an occasion over the loast 10 ,15 years or more and done significant research into this to no avail
I can only see this as being a massive advantage to business utilizing this or whishing to utilize this service with dramatic increase in business and customer satisfaction
Is there anyone out there who knows the answer to this and if there is would they like to contact me
How would you set this up
Who would you manage such data and how would you gain international agreement on this
Could anyone suggest any reasons why we cant achieve this
I can achieve this via a sms modem directly coupled to personal server but this would mean I would then pay for call cost sms messages to and from clients My argument to this is why cant this charge be levied on the person who wishes to use this service such that the billing is automatically routed to their own service provider
Anyone who does have any answers to this greatly appreciated