I've been asked to look into some field failures of some older equipment.
This equipment has been sitting unused for about 10 years since the customer's factory shut down. They are now attempting to bring the factory back up and a number of our products are failing to power up. We got some of the units back and it appears that the Aluminum electrolytic capacitors in the power supply are damaged and have leaked.
The question is why? We know of other customers who have units of the same age in service with no problems.
We suspect something in the way these units were stored (some also have LCDs that appear damaged as well) but what is the most likely cause? I'm suspecting a combination of heat, humidity and/or corrosive atmosphere.
Pointers to any information are greatly appreciated.
This equipment has been sitting unused for about 10 years since the customer's factory shut down. They are now attempting to bring the factory back up and a number of our products are failing to power up. We got some of the units back and it appears that the Aluminum electrolytic capacitors in the power supply are damaged and have leaked.
The question is why? We know of other customers who have units of the same age in service with no problems.
We suspect something in the way these units were stored (some also have LCDs that appear damaged as well) but what is the most likely cause? I'm suspecting a combination of heat, humidity and/or corrosive atmosphere.
Pointers to any information are greatly appreciated.