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ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up

Eillia 348 3
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  • RT6807A overheating points to panel board fault

    #1 21927169
    Eillia
    Level 2  
    Posts: 2
    Hello everyone,

    I am trying to repair an ASUS MX279H 27" monitor and would appreciate any advice.

    Symptoms:
    - Severe color corruption, noise and slight flickering.
    - Sometimes the picture is almost normal for a few seconds after power-up, then gradually becomes corrupted.
    - The image also looks slightly darker than normal.

    Note:
    One of my photos shows the screen divided into 9 equal sections. This is NOT the fault. It is an OSD feature of the monitor and I accidentally enabled it by pressing the front panel button.

    Power supply:
    - External adapter output: 19.5 V unloaded.
    - With monitor running: about 19.15 V to 19.3 V.

    Measured voltages on the panel board:

    VGL = -5 V
    VGH = +25 to +29 V
    VGH_E0 = +25 V
    VDD = +8 V
    SW_VDD = +5 V, dropping to about +4.5 V during reset
    VCC18 = +1.9 V
    VCOM0 = +4.5 V, dropping to about +2 V during reset
    VGH_E and VGH_O fluctuate between approximately -2 V and +9 V during the reset cycle.

    Thermal observations:
    - RT6807A becomes extremely hot very quickly.
    - A MOSFET and a diode near the inductor marked "100" also become hot.

    Freeze test:
    I frosted the board and powered the monitor on.

    1. In less than one second, one corner of the RT6807A melted the frost first.
    2. About 30-40 milliseconds later, the nearby MOSFET and diode near the "100" inductor started melting the frost.
    3. About 1-2 seconds later, another transistor and one of the dual inductors started warming up.

    No capacitors or resistors showed abnormal heating during this test.

    I also cleaned and inspected the panel ribbon cable and its contacts. I found no visible damage or contamination.

    Important observation:
    When I attached a heatsink to RT6807A and cooled it with a fan, the severe color corruption almost disappeared. However, some noise, flicker and dark image remained.

    Because of this, I suspected RT6807A itself was defective.

    I replaced RT6807A with another one taken from a donor board (an LG TV panel board).

    Result:
    Exactly the same symptoms remain. The replacement IC also becomes hot and the display is still corrupted.

    The board also contains another IC marked:

    LG Display
    TL2358EP
    OITLL-0053A

    I cannot find any datasheet or information about this IC.

    At this point, what do you think is the most likely cause of this fault?

    - TL2358EP?
    - Another component on the panel board?
    - A panel COF/TAB bonding issue?
    - Something else loading the RT6807A?

    Any advice or diagnostic suggestions would be greatly appreciated.

    Thank you.
    ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up ASUS MX279H 27 - RT6807A overheats, color noise, flicker and dark image after power-up

    Can you provide the exact LCD panel model number and any markings/revision numbers from the panel board/T-CON board, ideally with clear photos of both sides of the board?
    I do not have the exact LCD panel model number with me at the moment. I will provide the panel model, board markings, revision numbers, ۳ clear photos of both sides of the panel board later.
    If the panel has separate left/right or multiple COF output ribbon connections, have you tried powering it with one side disconnected at a time, and does the RT6807A heating or image behavior change?
    I have not tried powering the monitor with one of the COF ribbons disconnected yet. I was concerned about potentially damaging the panel. The panel appears to have two COF ribbon connections. I can try this test and report the results if necessary.
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  • TL2358EP panel driver suspected as fault

    #2 21927527
    lisek
    Service technician RTV
    Posts: 40010
    Help: 6357
    Rate: 6888
    At one time, the LM270WF6-SSZA chip had what are known as ‘ears’ on the PCB: 6870S-1585A, (R5ALM270WF5)> RT6807A, TL2358EP, 404RP
    there was a similar problem, and the culprit was the LVDS controller/driver TL2358EP
    *No datasheet available, so it’s unclear what it is

    It’s possible that the drivers within the panel itself are also at fault

    P.S.
    In this model from around 2013, the IPS panel used was the LG LM270WF6-xxxx
    * LM270WF6-SSZ1 (-SSZA/ SSZ1/ ....)

    The panels are available, priced at around $100 +/-
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  • Panel fault still present despite removing 47 Ω resistors

    #3 21928163
    Eillia
    Level 2  
    Posts: 2
    Thank you!

    On both ends of the panel board, there are two rows of resistors. Each row has 4 resistors, so there are 8 resistors on the left side and 8 on the right side. Some of them are 47Ω resistors and some are 0Ω jumpers.

    The LCD panel is connected to the board by four bonded flex cables (COF/tab ribbons): two near the center and one on each end of the panel.

    I noticed that two of the 47Ω resistors on the left end of the board had become slightly discolored, as if they had been overheating. I removed these two resistors and powered on the monitor.

    To my surprise, the ASUS logo appeared perfectly, with correct white color, no noise, no color distortion, no dark image, and no flickering. I touched the RT6807A and it was only slightly warm.

    Then I turned on the PC. I expected to see missing lines or part of the image missing because two resistors had been removed, but the picture was completely normal: sharp, bright, stable, with no noise, flicker, or color problems.

    However, after about 2-3 minutes, the image slowly started to become distorted again, beginning from the bottom of the screen and gradually turning purple, with noise and flickering. At the same time, the RT6807A started getting hot again.

    I turned the monitor off, let the chip cool down, and powered it on again. Once again, the picture was initially perfect. It seems that the RT6807A now heats up much more slowly than before.

    I then measured the test point voltages again:

    VCC18 = 1.8 V
    VGH = 29.4 V
    VGL = -6.8 V
    VDD = 12.1 V
    SW_VDD = 4.7 V
    VCOM0 = 5.0 V
    VGH_E = -6.8 V immediately after power-on, then changes to +28.4 V
    VGH_O = +28.4 V immediately after power-on, then changes to -6.8 V

    What do you think is happening here?

    Are the gate drive voltages being injected into the panel from both the left and right sides in parallel? That would explain why the picture remains complete even after removing two resistors.

    The voltages now look much more normal, the image is complete, and I cannot see any dead pixels or missing lines. However, why is the RT6807A still heating up, although much more slowly than before?

    Could there be internal micro-shorts developing inside the LCD panel glass due to aging?

    Also, I occasionally clean the screen with a small amount of glass cleaner sprayed onto a microfiber cloth and gently wipe the screen. Is it possible that some moisture entered under the panel and caused this kind of failure?
    Close-up of a green PCB with 470 and 000 SMD resistors next to a brown LCD flex ribbon connection.
    Close-up of a green PCB with SMD components and printed labels, next to a flex ribbon
    Close-up of a green PCB with SMD components and a ribbon cable connector
    Close-up of a green PCB with “qutptSOS-2S” and “E88419 94V-0” markings and a brown FFC ribbon cable
  • #4 21928224
    lisek
    Service technician RTV
    Posts: 40010
    Help: 6357
    Rate: 6888
    It looks like a short circuit in the display panel.

    There are no datasheets for either of the chips, so it’s hard to say anything.

    Please let me know which display panel it is and its model name.
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