There is coverage and you can not make calls - what could be the reason?

Hello

At the outset, I will say that it is not about the lack of funds on the account :)

The problem is:
I have a Sagem My-3022 phone, I put in a Sim card, no matter what operator, and I can't call anywhere, in my opinion, the range is because the operator's name is displayed, the range indicator has 4/5 lines, so everything should be ok.

When trying to make any connection, the phone beeps twice and the end, or the message "Refused" is displayed

At first I thought it was a problem with some settings, but I probably looked at everything and nothing, then the same.

Do you know what can cause this behavior? Or how to fix it?

1. Does this card in another phone work properly?
2. Can I call this phone?
The phone may be locked from the network due to a report.

First turn off anonymous mode.

To my friend andastar
1 Yes - cards in other phones work normally
2 You cannot call the phone.

I doubt that it is blocked because it is not subject to criminal penalties or something like that, I have all the documents for it.


To colleague Manix
It wouldn't be so difficult if it was Nokia, how to do it in Sagem?

Hello
Try to replace the switch first, or warm it up.
Regards

I think the filter is to be replaced

bubu0000 wrote:

I think the filter is to be replaced

Nonsense. There are no filters in the sagems (I made some of them anyway).
To pietia86: go to settings-> calls-> number presentation-> anonymous mode-> no. Alternatively, you need to reset the connection settings and reset this mode with a cable. That's all. Oh, and check if you can send a text message.

I agree with Manix, this hardly ever happens in a sagem.
Also, before you start carving anything on the board, do a simple test to see if the transmitter on your phone is working at all.
The procedure is as follows:
You turn on the phone with a sim card, bring it with the antenna to the monitor (analog, not LCD of course), preferably with a bright background, and look: at some point, after digesting the data from the card, the phone logs into the network. If everything is ok, at this point you can see stripes on the screen, it takes a few seconds. For the GSM range, the stripes are distinct, quite wide, for the DCS, they are less visible and denser. Same as you initiate a call. Also check with another phone that is functional and compare.
If the transmitter is working, look in the settings and the software, if not, there may be many reasons.

I had something similar in my my400x sagem, after trying to connect, there was a double beep or the message "refused" was popping up. It turned out that the phone purchased on the allegro had the imei number blocked and has been in the drawer since then.

This is exactly what I suggested at the beginning. If Pietia86 had checked if the transmitter was emitting a field, there would have been brightness

To munenori
I do not have the possibility of such "combinations", I do not have the equipment and skills or ... friends on the site ...: /


To Manix
Entering the settings, I do not have an option such as "Connections", I think about the reset of the settings from the very beginning, but somehow I do not know what program it can be done. I have a suitable cable.
And as for text messages, unfortunately you can not send anything, it still writes "refusal"


To andastar
In my opinion, the operation of the transmitter is good, when you approach the monitor, you can see the interference caused by broadcasting. So I guess whether it is dcs or gsm in these circumstances does not really matter, although I may be wrong ...


I do not know why, but I have the impression that somehow the phone has an imei blocked.

If the transmitter is working and the network crashes it, the reason seems clear. I once had such a case, the client swore that it was impossible, a phone call from news or work, it turned out that two were taken on the invoice. The latter stolen was reported, and the era put the former on the list by mistake.
If you do not have the opportunity to throw me imei na priva, tomorrow I will try to check.

to heel86
col are right ... that you have papers etc. does not mean that the number is not blocked. It may be because of a mistake or other reasons. it is a safety number and when we want to use it for the test, be careful and after the first ring we stop the test immediately. I don't know if even such a test is acceptable at all.
The second more reliable attempt is to punch the checked number into, for example, N3310 and everything will be explained. Only when you know what and how with the number you can start repairing.

Ok, if I understand correctly Era (because the phone was bought from this network) accidentally threw my phone's imei into the register of stolen and thus blocked phones?

And the test with 3310 is that in N3310 I change the imei for a moment to the one I have in the sagem and check if the network will throw it out, right? I understand it well?

I would forget - tell me what program I can do a complete phone reset so that I can restore the default settings.

Very exactly, and if you can't find out for yourself, I have offered to help you.

Yes, I know andastar, thanks a lot for your willingness to help, but this is what I can do myself, unless I even fail, I will definitely use your offer of help.

It is good that I still have a good Nokia 5110 and a Dejan flasher at home, so there should be no problems. Unless a regular Mbus is needed for that?

Oh, and one more question, when imei is blocked, can I or not make an emergency call? I mean, the network will enable it or not?

checked on my sagem blocked by Ere and goes to call 112.

Well, it turns out that it is not because I can't even call 112. The test with Nokia will of course be done, probably tomorrow if time permits.

So if an unblocked imei could be something else - some common glitch?

if it was a normal phone but sagem ... everything can be .. from bad contacts and the old, weak battery to PA or diplexer and maybe also soft ..

Well, I checked, it turns out that imei is not blocked, I changed the role of imei in n5110 to the one with sagem and it was possible to call, as part of the test I called * 500 in the idea.

Therefore, it is probably worth doing a complete phone reset at the beginning, with what program can you do it?