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Bluescreen 0x0000007B - AMD Athlon x2 3800+, ASUS M2N-E, 80GB IDE Maxtor, Windows XP SP2

świerzy jerzy 32492 33
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  • #1 4039196
    świerzy jerzy
    Level 11  
    Hello
    I'll get straight to the point. This happened to me a few times and reinstalling helped. Because it happened to me again, and I do not want to reinstall windows, please help me find the source of the problem. Namely: I start the computer, everything is ok, windows starts to load and for a longer time than usual they had a disk and after a while it crashes a bluescreen with the code:
    0x0000007B(0xf8A81524,0xC0000034,0x00000000,0x00000000)

    But it's even more interesting. I reset the computer and nothing sees the hard drive (bios searches for quite a long time, about a minute, to no avail, and thus, windows no longer starts to load) Only after turning off the computer and turning it on again, the bios detects normally and the situation with windows is corrected repeats it over and over again. Now for the data. Computer:
    amd athlon x2 3800+
    ASUS m2n-e motherboard
    80GB IDE Maxtor hard drive
    Chieftec 400W power supply (voltages ok)
    windows xp sp2
    I tried to check myself what is wrong and I can operate the disk without a problem, do tests (0 bad sectors, etc.), I checked the memory with memtest 13 times, 0 problems, other programs also showed no problems. Could it be a BIOS issue? (maybe something is misconfigured)

    PS Oh, and to be clear, I didn't play with windows files before the crash, I didn't make modifications, etc. Like every normal Pole, I finished playing at night, and in the morning the problem appeared. I am asking for any help. I will be grateful.
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  • #2 4039266
    Jasiek3
    Level 20  
    Here is something about this error http://support.microsoft.com/kb/122926/en

    Updating the bios to the latest version certainly won't hurt, it can be done from under windows using the software included with the motherboard. It is very simple.
    In general, there are frequent problems with this board because it was poorly designed or truncated if you prefer ;-) I think updating the bios should help a bit. For me, from under windows, it ran without any problem, then you need to reset the bios to factory settings
  • #3 4039284
    świerzy jerzy
    Level 11  
    Yes, yes, I have a CD, software, etc., but you see, as I have already written, I cannot enter windows ...

    Again, this is not the first time the problem has happened to me and reinstallation helped, but this time reinstallation is not an option. Is it possible to upload a new bios otherwise? And can it help?
  • #4 4039288
    ber
    Level 15  
    So yes
    firstly:
    INACCESSIBLE_BOOT_DEVICE (0x0000007B). Indicates damage to the disk, disk controller, or the appearance of a virus on the boot sector.

    later:
    http://support.microsoft.com/kb/122926/pl
    there is an article "Troubleshooting Stop Error 0x0000007B or '0x4,0,0,0'"

    then:
    the network is full of similar cases, I suggest repairing Windows from the disc first

    ultimately:
    If nothing helps, post on the forum, maybe someone will come up with something :)

    in the margin:
    how did you check for bad sectors? If so, use Maxtor to check your hard drive for errors. Relevant program on the Seagate website:
    http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

    BIOS:
    no problem, e.g. from a regular floppy disk (I usually do it) ... there are even programs that create such a boot disk right away and there is no problem, but somehow I don't want to load the asus website (with support) so I don't know what exactly they have there: -/
  • #5 4039321
    świerzy jerzy
    Level 11  
    ber wrote:
    So yes
    firstly:
    INACCESSIBLE_BOOT_DEVICE (0x0000007B). Indicates damage to the disk, disk controller, or the appearance of a virus on the boot sector.

    I think the disk is working, I checked it, I also looked for viruses and there are no viruses. I do not remember the name of the program for checking the disk exactly, it is on the hiren boot cd. The program went for a good few hours and showed no bad sectors or anything.
    Is it definitely windows fault, because if it happens to me for the first time, maybe there is something else

    PS and on the microsoft website and in the network there are generally problems during installation and the installation works for me.

    PS2 the asus website doesn't work for me either but to do it from a floppy disk you don't have to do any special "manoeuvres"?
  • #6 4039361
    ber
    Level 15  
    when it comes to the disk, "bad sectors" are one of several, if not a dozen or so things that can be the effect / cause of a broken disk and problems ... e.g. I had a disk that crashed and had no permanent bad sectors. It can also be a fault with the controller on the board or the BIOS

    I prefer to update the BIOS from a floppy disk than from Windows I do not trust Windows for the worse ;-) you need a bootable floppy disk to start the computer, a bootloader and a new BIOS. I think you can also do it by starting from a CD (the appropriate ISO should be on the manufacturer's website - you don't have to figure out what to burn). I create a floppy disk on my DFI disc (everything is created automatically), restart the computer and only when it asks if I want to update it gives YES.
  • #7 4039364
    Jasiek3
    Level 20  
    The bios can still be uploaded using the EZ-Flash tool included in it, but I strongly advise against it because the computer freezes during such an update. Anyway, on the Asus website, they also advise against using it. I tried it with this CD But if you decide to take a chance I'll try to help.

    Below is the latest bios and AWDFlash
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  • #8 4039392
    świerzy jerzy
    Level 11  
    The situation is tightening. Earlier, as far as I remember, I could reinstall the elevator, but now I can't. I keep getting the same error, so what else can I do before I go to the extreme of changing the BIOS?
  • #9 4039400
    ber
    Level 15  
    świerzy jerzy wrote:
    the situation worsens. I was able to reinstall Windows before, but not now. I keep getting the same error, so what else can I do before I go to the extreme of changing the BIOS?

    Changing the BIOS is not the last resort...
    Even if your computer works, it's worth changing to make it work better in the future.
    Jasiek3 wrote:
    I do not know if it will work in this case to prepare a floppy disk with the AWDFlash program and a new version of the bios

    On reflection, this may be something I mainly dealt with EPOX and Gigabyte (currently DFI, but it's only one board I have).
    I've always done from a floppy and it's always worked, but I think Gigabyte has its own program and you don't need to use AWDFlash... but I'm not sure.
    What Asus came up with honestly I don't know ...
  • #10 4039444
    świerzy jerzy
    Level 11  
    As for the bios, I will flash it only when the asus support will work, and as for the rest, I do not know what is wrong.
    I checked the disk. What about MBRs?
    Maybe that's it. Should I reset it or what?
    Because I need a computer for work, preferably as soon as possible.
    If anyone knows anything please let me know, thanks in advance.
  • #11 4039456
    Jasiek3
    Level 20  
    It can also be a disk I used to have on this computer disc only a Samsung disk I had and everything was ok a friend brought me a maxtor and the computer started going crazy for a long time it was looking for a disk and couldn't find it the jumpers were definitely set correctly sometimes it happens that some devices just they bite each other I bet on Bios the disc is simply underdeveloped and if the disc works on another computer without a problem then there is a problem in the disc or it is incorrectly configured or the bios should be completely updated I would do both If you can enter the bios then before the update I would check the correct configuration and disable the serialATA controllers if I do not use them I would try to start the computer again if it failed I would try to install the system on another disk to check if it detects other disks if it detected and maxtor I would not change the bios if there was still a problem I would change I would have a disc or CD :-)
  • #12 4039464
    ber
    Level 15  
    świerzy jerzy wrote:
    as for the bios, I will flash it only when the asus support will work, and as for the rest, I do not know what is wrong, because I checked this disk. what about mbr? maybe that's it. should i reset it or what? Because I need a computer for work, preferably as soon as possible, if anyone knows anything, please write, thanks in advance.

    By the way, Asus' website is already working for me, so you can probably find everything here:
    http://support.asus.com/download/download.aspx?SLanguage=en-us
    Just as he writes Jasiek3 It would be a good idea to check the disk thoroughly to rule out various possibilities.
    If the cables are well pressed, it does not work on another tape and the Seagate program does not show errors in this Maxtor, then you have to keep trying.
  • #13 4039521
    świerzy jerzy
    Level 11  
    Jasiek3 wrote:
    It may also be a disk I used to have on this computer disk only a Samsung disk I had and everything was ok my friend brought me a maxtor and the computer started to go crazy for a long time it was looking for a disk and couldn't find it the jumpers were definitely set correctly sometimes it happens that some devices just they bite each other I bet on Bios the disc is simply underdeveloped and if the disc works on another computer without a problem then there is a problem in the disc or it is incorrectly configured or the bios should be completely updated I would do both If you can enter the bios then before the update I would check the correct configuration and disable the serialATA controllers if I don't use them I would try to start the computer again if it failed I would try to install the system on another disk to check if it detects other disks if it detects and maxtor I would not change the bios if there was still a problem I would change I would have a disc or CD :-)

    So, to be precise, the drive is working. Everything on this computer recognizes it until windows crashes. I would buy a new one for sata but if the old one works and you just need to change something in it, not too much, because there are other expenses ...
    Quote:
    by the way, ASUS's website is already working for me, so I guess you can find everything here:
    http://support.asus.com/download/download.aspx?SLanguage=en-us

    I am looking
    EDIT
    For now, I'm going to eat something :)
  • #14 4039581
    Jasiek3
    Level 20  
    And if the antivirus in the bios is turned off, it protects against changing the boot sector of the disk and then there may be problems with installing windows
  • #15 4039595
    gzresiek
    Level 20  
    I had something similar once, once it didn't detect my drive, other times it detected it but in windows there was only PIO mode. The situation was always improved by moving the plug of the IDE cable in the disk, until one time I replaced the cable and the problems ended :) .
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  • #16 4039801
    świerzy jerzy
    Level 11  
    This whole asus page crashes from time to time but I will manage somehow, meanwhile, on the advice of my friend gzresiek, I looked at the tape from the disk and maybe it will seem stupid but I don't know anything anymore. Does the IDE tape have one wire normally broken?
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  • #17 4039883
    Klewi
    Level 13  
    One wire is factory-broken.
    For a quick one, I suggest installing Mandriva and see what happens. Maybe the drivers can't handle the controller or the disk?
  • #18 4039929
    świerzy jerzy
    Level 11  
    Fortunately, I flashed the bios without a problem, but the problem with the elevator is still the same.
    Quote:
    For a quick one, I suggest installing Mandriva and see what happens. Maybe the drivers can't handle the controller or the disk?

    I think I'll do that if I don't find mandriva, I'll install mandrake. By the way, how is it that something works for 2 months and suddenly one fine day it stops, then works again and stops again.
    This is the pure malice of dead things...
  • #19 4040087
    riger
    Level 24  
    A friend doesn't have a curved prock sometimes?
  • #20 4040119
    świerzy jerzy
    Level 11  
    No, I didn't underline anything.
    My temperature has never exceeded 45 degrees, it's getting sicker and sicker.
    For now, I'm checking the disk with a set of maxtor.
    EDIT
    Maxtor powermax found no errors in either a regular or deep scan.
  • #21 4040348
    ber
    Level 15  
    Klewi wrote:
    One wire is factory-broken.
    For a quick one, I suggest installing Mandriva and see what happens. Maybe the drivers can't handle the controller or the disk?


    I'm a bit lost, but what will Linux help here?
    If I remember correctly, the problem was that after suspending and resetting the computer, the drive stopped being detected and only restarting the computer helps.
    You can try Linux (it won't hurt) even some directly from the CD...

    We know that the disk is operational (?), the jumpers are set correctly, the tape is good.
    It can connect to another, or to another connector.
    The controller locks up? Something overheating? BIOS going crazy?

    After thinking about it, maybe it's the fault of the motherboard (capacitor) since it starts only after a complete shutdown ...
    Unless something is wrong with the power supply, or maybe something has been overlooked ;-)

    One more question after the reset when the disk is not detected works normally? (turns around and warms up)
  • #22 4040367
    Jasiek3
    Level 20  
    Please check if the antivirus is turned on in the bios how to turn it off switch the disk to master and connect it to the first channel of the controller set the CD/DVD reader to slave and connect to the second channel try to install xp no need to format the disk you can do the outlay then everything that was will remain on the disk, if it fails, switch the disk to slave, connect to the second channel and the reader to the first one and try to reinstall the system. If disk detection is set to auto in the bios, you can also try to set the disk permanently so that the bios does not search for it every time you start
  • #23 4040859
    świerzy jerzy
    Level 11  
    Jasiek3 wrote:
    Please check if the antivirus is turned on in the bios how to turn it off switch the drive to master and connect it to the first channel of the controller set the CD/DVD reader to slave and connect to the second channel try to install xp no need to format the drive you can do the outlay then everything that was will remain on the disk if it fails, switch the disk to slave, connect to the second channel and the reader to the first one and try to reinstall the system. If disk detection is set to auto in the bios, you can also try to set the disk permanently so that the bios does not search for it every time you start

    Antivirus is not turned on or I can't find it. The disk is on the master, dvd on the slave, on one cable, because there is only one IDE socket on the disc. The windows installation after loading the drivers shows the same error as windows on startup. The symptoms are the same (I reset after a bluescreen, then the computer does not detect the disk, only after restarting the computer, and so on.

    Added after 30 [minutes]:

    We know that the disk is operational, the jumpers are good, the tape too, because it could not break itself during one night. The capacitors are fine, I checked them all, unless there are some on the other side of the board. After a bluescreen reset, the disk works and writes detecting ide drivers. It searches for several dozen seconds and finds nothing, and thus nothing starts after that.
    edit
    I mean, we don't know if it works, but after testing, there are no bugs or problems.
  • #24 4041222
    owned_
    Level 12  
    Have a friend go into the bios and play with the ACPI options, specifically the "ACPI APIC Support" option. It will try to install the system with the option enabled and disabled.
  • #25 4042093
    świerzy jerzy
    Level 11  
    owned_ wrote:
    Have a friend go into the bios and play with the ACPI options, specifically the "ACPI APIC Support" option. It will try to install the system with the option enabled and disabled.

    I go into the bios and I have the ACPI APIC Support option, but I can't uncheck it (it's enabled by default). In addition to that I have ACPI suspend type (and choices including S1 S3 and S1&S3). What is ACPI anyway?
  • #27 4042384
    świerzy jerzy
    Level 11  
    So if it's about sleep and hibernation, it's probably not, so how to clearly diagnose what it is? Because in the end I have to run it and if I have to, I will buy a new part.
  • #28 4042420
    owned_
    Level 12  
    Dear friend Świerzy_Jerzy - I do not mention ACPI just like that, I have reasons for it. Well, from my experience, the option I indicated to you sometimes in different models of motherboards, but I also mark it occasionally, causes the wrong work of various components, min. ATA or SATA hard disk controller - recently I had the same error as a colleague with a motherboard. MSI K8N NEO V2.0. After disabling the option that I described above, everything worked fine, but after enabling everything was falling apart and the system did not want to install throwing the error described above. Of course, I was surprised myself where such a problem comes from ACPI and to this day I can't explain it - the only explanation that comes to my mind is probably bios or something with interrupts, unfortunately I didn't want to experiment with different bios versions anymore. Of course, I'm not saying that the option described will solve my friend's problem, I'm just speculating.
  • #29 4042662
    TONI_2003
    Moderator
    Dear friend fresh george I am asking you to correct all my posts in this topic that I have not corrected!
    Because I got bored of it!
    Please also limit the quoting of posts, or at least only quote parts of them.
    Remember that we start a sentence with a capital letter and end it with a period, we also use punctuation marks.
    I correct the spelling of some posts myself, but it is not my duty.
    Posts that do not meet these criteria will be removed to the "Trash".
    If you do not comply with my recommendations, the topic will be closed with the consequences of the regulations
    !

    P.S. I suggest you press the "Spelling" button before posting
  • #30 4043120
    świerzy jerzy
    Level 11  
    Mr. owned_. Please don't be offended by my statement. Just like you, I thought in a simple way "what has gingerbread to a windmill", but since, as you said, the problem was the same, I will try to apply the solution in my case (as soon as I manage to unlock the ability to change the function mentioned earlier ).
    Dear Moderator TONI_2003. I corrected my posts. At the same time, thank you for your kindness and for correcting my earlier mistakes, for which I would like to apologize. However, in the heat of battle, punctuation marks are forgotten. Of course, I know about the presence of the "spelling" button. Thanks for the tips and warnings. I will try to adapt even more.

Topic summary

The discussion revolves around a recurring bluescreen error (0x0000007B) encountered on a system with an AMD Athlon x2 3800+ processor, ASUS M2N-E motherboard, and 80GB IDE Maxtor hard drive running Windows XP SP2. The user experiences issues with the hard drive not being detected by BIOS after a bluescreen crash, requiring multiple restarts to regain functionality. Suggestions include updating the BIOS, checking for disk damage or controller issues, and using diagnostic tools like SeaTools for hard drive checks. The conversation also touches on potential problems with ACPI settings, IDE cable connections, and the possibility of a failing motherboard or power supply. The user ultimately managed to resolve the issue temporarily by enabling certain BIOS features.
Summary generated by the language model.
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