A warm welcome to you all.
I used to describe my feelings and impressions of the system in somewhat exaggerated terms, believing that ironing out the ‘minor glitches’ would only take a few days. Well, three years have gone by:-( (
I am indeed one of Nexwell’s first customers, and certainly the only one so far with such an extensive (in theory only – unfortunately) option.
I’ve had the system at my place for over three years now, and so far it hasn’t been possible (through Nexwell’s fault) to complete the installation, and there’s currently no way to sign the handover report.
I recently learnt from the company owner that they are unable to cope with such an extensive installation (I should mention that the cabling to all the sensors was laid over three years ago in accordance with the guidelines provided by Michał Kowalczyk from Nexwell – email correspondence) and have proposed two solutions to me:
1. limiting the number of sensors to that specified in the main contract (despite the fact that they issued me with a VAT invoice for the additionally purchased modules and displays), claiming that the remaining components were installed at my premises at my own risk – is the VAT VAT invoice is issued for the equipment or for the risk?
2. purchasing the Verso system from Nexo instead (apparently the cabling will be compatible and the system itself operates reliably).
If Nexwell fails to complete the installation within 30 days, I will take legal action to demand that they complete the work or officially admit that they are unable to offer their customers even a semblance of a ‘smart installation’ and compensation for three years of torment at home and the costs I have incurred.
Whilst I’m at it, I’ll find out whether, when selling me electronic components, they held the relevant certificates and approvals – last December, all the heat sinks in my home had to be replaced because they were so hot that it was impossible to touch them, and there was a risk of fire.
I invite all potential customers interested in testing the stability of the system’s ‘operation’ on a living organism, as well as those who, like me, are waiting and waiting and waiting for Nexwell to get the system they ordered to operate reasonably stably, to come and see me.
Correction:
Hello, I haven’t been here for a while, and since I’ve said ‘A’, I suppose I have to say ‘B’ too, hehe
About two years ago, I met with Michał Kowalczyk from Nexwell to try and reach an agreement (that would satisfy both parties), and we both agreed that something must be wrong, given that, even though the system is stable and operates on hundreds of projects, I’m still experiencing problems all the time.
Each party decided to do their utmost to get the system back on track.
As I’ve mentioned before, my house was one of the first to have Nexo installed, and as is often the case in such situations (necessity is the mother of invention), some of the components installed were still prototypes, both in terms of hardware and software.
We agreed that, since the cabling was fine, we needed to standardise the software, and that is exactly what we did – I dismantled the components and sent them to Nexwell; they uploaded the new software and sent them back to be refitted.
In addition, I went through all the logic that had been uploaded and found a few instances that were causing conflicts and loops – these were removed.
It took a while, but…… we managed it
As of today (more than a year on), the situation is that although the system hasn’t been stripped down, it has in fact been further enhanced with additional components (programmable buttons, RGB LED lighting controllers, etc.).) everything works flawlessly
The Nexo system is stable; it hasn’t crashed once. A whole host of logic has been added, and yet it’s still better than veeeery good

The system basically controls everything on its own, but if I want to step in and take control myself, as well as the LCD panels, I also have software available on my tablet, mobile and laptop
I can recommend it to anyone with a clear conscience,
and, looking back, I don’t even regret how things turned out because I learnt a lot from the experience – although I’m not an electronics engineer, I’m now able to install a system like this, or even a more complex one, all by myself without anyone’s help
The moral of this story is that it’s definitely better to talk things through than to argue