ozor wrote: I have also spoken to the company’s management and I know that the matter you are raising is not quite as you describe it. But I’ll leave that for the court to decide (as that’s where the case will end up)
Only then should you write to say whether you’ve won, rather than spouting nonsense.
You say that I’m spouting nonsense.
If you want to form your own opinion about the installation in my home, you’re more than welcome to come round. You’ll see how the modules and the motherboard case are connected
and how the ‘system’ ‘works’.
I don’t know what Michał Kowalczyk told you, but to this day, despite three years having passed, there’s still no end in sight to the installation work on the cabling that was laid in accordance with Nexwell’s guidelines and encased in concrete over three years ago beneath the underfloor heating.
The house was handed over two years ago, after the floors had been laid, the wallpaper hung and the textured plaster applied, and yet these very cables are still not being used to their full potential because some of them have not yet been connected.
Two years ago, photos of my house, which was already largely finished, were published on the Nexwell website.
The contract between the parties stipulates that all costs will be paid by the client upon completion of the work and the signing of the handover certificate. At Michał’s request – and understanding that the company is young and needs cash for investment – I paid them the lion’s share of the fee whilst the work was still in progress, as they were in the red. They held onto that money for over two years!!!
After more than two years of endless problems, I agreed with Michał Kowalczyk that if, within two months,they didn’t complete the installation (which involved stabilising the system, improving connectivity, and connecting the LAN and GSM cards), they would refund the money I’d paid until the work was finished and the handover report signed.
They didn’t manage it; on the contrary – whilst carrying out the work, they caused a short circuit and blew the lighting in half of my house. They refunded the money by bank transfer, we agreed on a date for their next visit, and since then they’ve stopped answering the phone.
Most of the equipment I have at home consists of a jumble of soldered wires wrapped in insulating tape, because they kept coming up with new ideas as they went along and would bring components to me to check whether they’d work and if everything would be alright.
As of today, one of the five screens isn’t working; I can’t control the blind in the bedroom (luckily I have two windows:-) , a few sockets, my fridge is plugged into an extension lead bypassing the Nexwell, and there are many other problems. I’ve sent a request for the installation to be completed and am waiting.
After the summer holidays (in September it will be three years since the contract was signed and the installation work began), the matter will go to court.
For now, I’m taking a break.
