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Unlocking Phone Blocked Due to No Top-Up: Play Fresh Starter and Alternative Solutions

autokomputer 45535 7
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 7107205
    autokomputer
    Level 19  
    I bought a play fresh starter for the second phone 2 months ago and during this time I did not top up it, now I wanted to do it, but I have information that the phone was blocked and when I tried to top up: The phone with the given number cannot be topped up.
    When I called play, I was told that they could unlock it in the play lounge, but I didn't feel like going there. Is there another way out? Typing some code or something?
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  • #2 7107225
    HaPe
    Level 17  
    It's not a phone and the card has been blocked.
    It is possible that the period in which this card could be topped up has passed or it can be unblocked in the salon, call there or write an e-mail and ask.
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  • #3 7107305
    eslodowy
    Level 31  
    Call the service office, maybe they will be so kind as to do it, I used to have it in the era and by contacting by phone I unlocked.
  • #4 7107416
    autokomputer
    Level 19  
    But where do I call, I already called Play.
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  • #5 7107429
    eslodowy
    Level 31  
    Then call the service office again. Sometimes the consultant does not know or cannot. If the card is blocked, you need to get a second one, like a duplicate. Does this card of yours have coverage or not?
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  • #6 7107857
    autokomputer
    Level 19  
    now they told me it was best to buy a new starter: /
  • #7 7107903
    Full Gsm
    Level 23  
    Eat to the LIVING ROOM, I emphasize ... Not to some tiny point, it will do you right away ... ;) .
  • #8 7108307
    eslodowy
    Level 31  
    Sometimes it happens that a number that is deactivated at all comes back to the pool and the operator does not want to activate it again, so it's better to buy a starter.
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Topic summary

The discussion revolves around a user who purchased a Play Fresh starter for their phone but did not top it up, leading to the card being blocked. The user sought alternative solutions to unlock the phone without visiting a Play lounge. Responses suggested that the card may have been deactivated due to inactivity, and contacting customer service again might yield different results. Some users recommended obtaining a duplicate card or purchasing a new starter, as deactivated numbers may not be reactivated by the operator.
Summary generated by the language model.
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