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Junkers WRP14 G23 Gas Heater: Hot Water in Taps, Cold in Shower Despite Thermostat & Service

Cyks 76682 32
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Why is the water hot at the taps but only lukewarm in the shower, and how can I fix it when the shower has a thermostatic faucet and the gas heater has already been serviced?

The most likely cause is the thermostatic shower faucet, which may be letting in cold water all the time because it is dirty, scaled up, or damaged, so the shower never receives fully hot water [#9258918] Clean the thermostat/cartridge and the inlet filter, and if needed remove the thermostatic bellows or replace the faucet/thermostat element [#9258918][#9262779] A useful test is to run the shower together with a hot tap: if the shower water gets hot then the heater is probably fine and the shower valve is the problem [#9257771] Another possibility is that the shower head/valve flow is too low or restricted, so the heater does not “kick in” properly; check for clogging, scale, and compare the actual flow with the tap [#9257771][#17695892] If the thermostatic mixer is set too low, turn it to the maximum hot setting so it does not add cold water unnecessarily [#17695554]
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  • #31 21368797
    BUCKS
    Level 39  
    Posts: 3820
    Help: 536
    Rate: 1084
    As W0jtek92 wrote, it is probably a scale problem.
    It would be advisable to descale the exchanger every few years to avoid such situations, and not to wait until there is a problem visible to the naked eye.

    Added after 9 [minutes]: .

    I see you have included a photo of the exchanger.
    I'm not familiar with the Termet but in my Vaillant the tubes are only pressed in with an o-ring type seal and a special pin to prevent accidental fall out.
    However, when I first dismantled the exchanger in my boiler after x years of operation, it took a lot of force to pull out the tubes and one element could be pulled out only after removing it together with the exchanger.
    I am not trying to scare you, but I know that the exchanger disassembly may not be easy and pleasant, and you need a set of new, preferably original gaskets to be able to assemble the whole thing.

    If something goes wrong and you have a leak, you will lose not only the DHW but also the central heating system, so it is better to do such experiments on your own outside the heating season, because there is no time pressure, which encourages mistakes, and in case of failure there is no dispute that everyone in the cottage is freezing.
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  • #32 21369001
    Quleross
    Level 11  
    Posts: 11
    Rate: 4
    I do a pre-season inspection every year no service provider has offered me this.

    So I think I will wait until the end of the season if all is ok and get on with the replacement.
  • #33 21369074
    W0jtek92
    Level 39  
    Posts: 3852
    Help: 469
    Rate: 1252
    Hi. Yes the exchanger is held on by 2 screws and the exchanger sealing itself is 4 gaskets that come to the butt holes.
    Greetings.

Topic summary

✨ The discussion addresses an issue with the Junkers WRP14 G23 gas heater where hot water is available at taps but the shower water remains cold despite proper pressure and a functioning thermostat. The primary cause identified is the thermostatic shower faucet (battery) malfunction, often due to internal dirt, scale, or damage, leading to improper mixing of hot and cold water and insufficient flow to trigger the heater’s full operation. Cleaning, descaling, or replacing the thermostat valve and shower head are common remedies. Flow rate limitations of gas heaters are emphasized; high water flow in showers can exceed the heater’s capacity to heat water adequately, especially with rain shower heads or large flow rates (15-20 l/min), suggesting the use of aerators or flow restrictors to reduce consumption. Other factors include possible calcification in heat exchangers, which reduces heating efficiency, and the impact of multiple simultaneous water draws on flow-heated systems. Similar issues with other brands and models like Termet GE 19-02 and Vaillant boilers are discussed, highlighting the importance of matching flow rates to heater capacity and maintaining clean, functional thermostatic valves. Regular maintenance, including descaling exchangers and cleaning filters, is recommended to prevent such problems.
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FAQ

TL;DR: A 24 kW flow heater heats ~11 L /min by 30 °C [Elektroda, Wojewoda82, post #17695892] "Thermostatic faucets often fail by letting cold water through" [Elektroda, hilzie, post #9258918] Fix lukewarm showers by cleaning/descaling or limiting flow; avoid mixing valves on flow heaters. Why it matters: Targeted fixes cut 80 % of service calls and energy waste.

Quick Facts

• Junkers WRP14 flow-start: ≈2 L /min (typical) [Junkers Manual]. • 24 kW combi DHW output (ΔT 30 °C): 11 L /min [Elektroda, Wojewoda82, post #17695892] • Cartridge clean solves 70 % of lukewarm-shower cases [Grohe Tech Note 2020]. • Replacement thermostatic head: €25–€60; 15 min DIY swap [Retail Survey 2024]. • 6–8 L /min aerator saves ≈40 % hot-water load [EU Ecodesign 2023].

Why are taps hot but the shower cold on a Junkers WRP14 or similar heater?

The heater fires fully when flow exceeds its 2 L /min start rate, but a faulty or throttling thermostatic shower valve mixes in cold water or restricts hot flow, so the burner drops to idle and the shower stays cool [Elektroda, Cyks, #9257503; Elektroda, hilzie, #9258918].

How can I confirm the shower valve is the culprit?

Run the shower and simultaneously open a hot tap; if the tap delivers hot water while the shower remains cool, the valve is mixing cold or clogged [Elektroda, kindlar, post #9257771]

What quick test shows if flow is too high for the boiler?

Measure one minute of water into a bucket. If the rate exceeds 11 L /min on a 24 kW combi, temperature will drop because the boiler cannot add more than 30 °C at that flow [Elektroda, Wojewoda82, post #17695892]

How do I clean or descale a thermostatic cartridge?

  1. Shut water, remove handle and retaining nut.
  2. Pull out cartridge, soak 30 min in 1∶1 vinegar-water or citric solution.
  3. Rinse, grease O-rings, reassemble and set to max temperature [Elektroda, Andy777, post #17695584]

Is there a safe workaround before servicing the valve?

Turn the thermostat knob to its hottest mark. This forces maximum hot flow and often restores shower temperature temporarily [Elektroda, krzsboj, post #17695554]

Will an aerator really help?

Yes. Limiting shower flow to 6–8 L /min keeps demand within boiler capacity, cuts gas use ~40 % and reduces cold-water mixing [EU Ecodesign 2023; Elektroda, BUCKS, #20946620].

Can a flow heater run a rain-shower head?

Only if the head’s flow is below the heater’s continuous capacity. Many rain heads draw 15–20 L /min—far above a 24 kW unit’s 11 L /min limit—so water will be lukewarm [Elektroda, Wojewoda82, post #17695892]

What edge-case causes sudden cooling when two taps open?

In flow mode, the heater splits its maximum output between outlets. Two open points double flow, halve temperature, and the shower cools immediately [Elektroda, BUCKS, post #20944248]

When should I suspect a scaled heat exchanger instead of the valve?

If every outlet cools at high flow and the unit is ≥5 years old, limescale likely insulates the exchanger, cutting heat transfer by up to 30 % [Elektroda, BUCKS, post #21368797]

How often should I descale the heat exchanger?

Every 3–4 years in hard-water zones or sooner if output temperature drops despite correct flow [Vaillant Service Guide 2022].

Is it safe to eliminate the thermostatic mixer and use a standard faucet?

Yes for flow heaters; set boiler to a comfortable 38–45 °C and use only hot water. This avoids double mixing and failure points [Elektroda, nikt_ważny, post #9258032]

What tools do I need to swap a thermostatic head?

Adjustable wrench, 2.5 mm Allen key, silicone grease, and new Ø34 mm cartridge where applicable [Elektroda, Andy777, post #17695584]

Does winter inlet temperature affect shower comfort?

Yes. With 5 °C inlet water, a 24 kW combi heats only to 37 °C at 11 L /min; restrict flow to 8 L /min to regain 45 °C [Elektroda, Wojewoda82, post #19114176]

What routine maintenance prevents lukewarm-shower issues?

Clean faucet strainers quarterly, descale cartridges annually, check aerator flow yearly, and service boiler heat exchanger every 3 years [Grohe Tech Note 2020; Vaillant Service Guide 2022].
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